Critter Control

Two years ago I started hearing scratching sounds coming from my ceiling and walls. I live in a condominium and originally thought it might have been the neighbor’s dog of a tree branch rubbing against the house in the wind but it wasn’t long before I heard it in the ceiling and realized it was an animal. I called an exterminator and two men came out and inspected my property including the yard, garage and attic. They said they saw droppings in the garage (which I failed to see even when they pointed it out) and came to a quick conclusion that we had roof rats. I agreed to service so they had another guy come out later and he set traps and checked them weekly for a month. They never caught anything.
One day I looked out my Arcadia door and saw a squirrel on my patio. My cat saw it too and went nuts. I was tempted to let the cat chase it but my wife was worried it might have rabies. I started researching squirrel removal and found Critter Control.
Casey was my technician and went up on the roof and saw that something had chewed through the stucco and gotten into the attic. He set a few traps and said he’d be back in a few days to check them. It only took six hours to catch the squirrel and I could hear it rocking back and forth inside he trap which was up on the roof. I contacted Casey and he came by and showed me the squirrel he caught.
Instead of killing it, the squirrel was taken into the Tonto National Forest and released, so humane treatment is a plus.
He also sealed up the holes and checked all the attic vents to make sure nothing could get in.
Unfortunately a few weeks later I heard scratching in the attic again so I called him up and he checked his work and everything was still intact. Since I lived in an attached unit he surmised that they were getting in from the neighbor’s unit and needed permission to go onto their property. I contacted the HOA and he got permission and set more traps. He caught more squirrels and fixed some more holes and I got the HOA to reimburse me for the cost of the service because this had been a widespread problem in my neighborhood. Because of my contacting them, Critter Control has gotten a lot of business in my neighborhood and I occasionally see Casey’s truck parked in front of one of my neighbor’s homes. Since he fixed up my next door neighbor’s unit, I haven’t heard any more scratching so I think I can safely say that their service provided me with a permanent solution to my problem.

From the moment that I called their office Kristen was very knowledgable and took the time to troubleshoot our issue. Our the field rep had great follow-​up and was genuinely concerned to solve our critter problem. He even told us when we didn’t need to pursue a project that another rodent advisor tried to steer us towards. Thanks for your honesty. We will continue to give your company our business!

This company is worth your trust and your dollars. I used them to trap and humanely relocate a family of tree squirrels that decided my 70 foot pine tree wasn’t good enough anymore and moved into my attic. Not good. So, Critter Control to the rescue! All 4 critters captured in 24 hours, relocated as a family, and we are at peace since they also fixed up the entry points on the house.
Kristen in the office, you’re amazing, girl, thanks for the responsiveness. Trapper Casey, well done my man! And you even braved the attic repair on a 120 degree forecasted day! Simply professional service and highly efficient.
No ripoff attempts, expert knowledge in their field, superior equipment.
Well done guys, well done!
JR Parrow
Scottsdale

We called this company out for a potential bat problem at our home. The owner is first-​rate and I would highly recommend this company to anyone.