Filiberto’s Mexican Food

When I visit my sister in Phoenix, I’ll often grab breakfast burritos here. I’ve always liked all the «–berto’s» restaurants (Aliburtos, FIlibertos, Dilberto’s, etc) because the portions, flavors, and prices are decent.

One of the worst filebertos on the westside… Carne asada burritos are bland and filled with Pico de gallo. salsa is super watered down. I gave them 3 chances and was disappointed all 3 times

Ate here for the first time. Decent burrito. Can’t complain, but nothing to write home about. Overall if you want a quick bite, you’re good to go.

Carne Asade fries… HORRIBLE! Some fries were undercooked and some were burnt. The carne asada had NO FLAVOR! Beef tacos… meat was super duper dry and the shells were stale. Chicken was bland with, again, NO FLAVOR! Speaking of no flavor, the salsas, green and red, as well as the guacamole, needs some EXTRA ATTENTION!

Very good place to eat, pretty expensive but really filling depending on what you get, I always get the carne asada fries and they are very good

My best friend paid $ 450.00 to have their food for her daughters wedding. Let me tell you, it was the worst!!! The meat was extremely dry, the beans were runny, and they gave us NO tortillas!!! The employees were pretty rude, they kept looking back at us and whispering to each other. There were only 2 employees that spoke proper English. It was really disgusting the way we were treated, especially since I know we were the biggest sale they had all day!!! I wouldn’t recommend that store to my worst enemy!!! I have to give them a star rating but in all honesty they don’t deserve any stars at all!!!

I went to your restaurant on 91^st St in Phoenix. I received my order which was very cold and unpleasant (in presentation) I notify the asst. manager Monica and she did nothing about it but give me problems and pass me to a young cashier. The general manager is on vacation so I was unable to speak with him. I paid good money only to receive food poorly prepared and disrespecting customer service. Will not return I was robbed for my money!

Ordered a cali burrito and had nothing i thought would be in it. Ordered sour cream and paid for it, but when order came out there wasn’t any. I asked for some but person at counter didn’t understand so i waited a few more mins to get it. Very clean lobby and salsa bar. Sopapillas were pretty good for $ 1.99

cheese never melted, service sucks .its close thats why i would go there… so i went for a carne asada quesadilla .so it looked like they threw the meat in the middle of the quesadilla like it didnt matter all the meat thrown in the middle for 8 bucks it better be good… nooooo…so fuck them i got my money back and never went back they didnt offer to fix it or anything .
melt your cheeses filibertos wtf that dosent taste good .your carne is dry nd skimpy …

Worst customer service. I could swear that the employee that took our order through the drive thru had just woken up to take our order on a Sunday at 9:30 am. We pulled up to the window, waited three minutes at the window without being greeted or acknowledged so we just drove off and tried Tamales Guadalajara for the first time (it was so yummy!) Definitely won’t be coming to this location again.

Pretty sure I just saw the lady who taking the drive thru order licked her fingers and got pickled veggies for a customer with her bare hands…
Burritos are good, carne asada fries suck. It’s crinkle fries not regular ones…

I have been eating at the berto’s places for as long as they’ve been around. This location is one of the better stores! Today I had the best thing I’ve ever had at any Berto’s ever. They have a New Mexico Burro at this location, which is a red or green chili burro, with queso sauce on top. I had the green chili, and it was fantastic!!! I will be back this week to try the red chili version, since the other was so good.
I hope this is something the other stores pick up on.
The only reason they don’t get 5 stars is due to the plastic silverware they use. It’s the real cheap soft plastic crap, and almost impossible to use.

Yet again, you let me down with your terrible customer service, filibertos. Waited in the drive thru for 10 minutes before I had to drive up to the window to have my order taken. Aaaand I got beans when I said PLEASE, no beans :/

We live right down the street, and always go to this location. I mean it’s convenient…
BUT
This location is horrible.
The drive thru is sloooowwwwww!!!
They never get our order correct. Ever.
The ladies are decently nice, but still have attitude.
The meat is always dry and overcooked.
We will be driving a little farther to a different location. Hopefully that one isn’t as bad.
This one needs to shape up a little more. But I guess it IS fast food.

Six years ago Filibertos were springing up everywhere. They were monopolizing the fast food mexican trade and putting all the polibertos, rolibertos, and Humberto’s out of business, or at least that was the game plan. Today I am back in AZ and am saddened to see how much of a big player filibertos has become. With their streamlined business model, professionally designed identity and logo, and their official website, they have turned a personal relationship between taqueria and taco eaters into a perverted faceless business venture. Give me back my taco truck on the side of the road, not this futuristic look into the big taco machine. All conspiracy aside, the experience true taco lovers were accustomed to is all but dead, the flavors have become bland and the exchange is no different than driving Through a jack in the box or del taco. Socorro and Conchita are no longer hanging out the drive through window yelling at you in Spanish, the cook isn’t also the owners cousin and landscaper on the weekends. But worst of all the Horchata is watered down. There are a few things I can look the other way for, but watered down Horchata is just not one of them. People, just because a restaurant looks new and clean and their drive through speakers work doesn’t mean they are up to par. What are you willing to sacrifice for a uniform big box feel and convenience? You aren’t getting lower prices, you are only getting lowered standards when it comes to taste. I don’t need my drive through lady to speak perfect English and I don’t need for the cook to wear a shirt when he’s frying the meat, what I do need is true authentic flavor, nothing can ever come before that.

I ate here a couple times cause its close to homr but I rather drive farther for better service. Drive thru take a long time and for what u get lousy food. This place is not what it use to be. I rather go to the ine on 67 and Thomas or mr leno any other filibertos just nit this one

I have gone to this place for a long time, always good. Today everything was dry. Green Chilli burrito had meat, no sauce in it at all. My wife’s steak quesadilla was bad, per her review. I had tried Tacos on a Taco day in the past. We got just meat with no lettuce or cheese. I am not sure I will try one more time. The food used to be great, lately it has been very bad.

Its not a big deal, its just fifty cents to check in. but when we showed her my phone. She said we had to print it out. Whattt? Really? Smh. Anyways. Then I ask for extra hot sauce and lemon. She points at the bag and said «in there». Literally fighting me. It was just bad. Anddddd she forgot napkins.
Edit*
Came home and my enchiladas was cold. The cheese wasn’t even melted. :(ugh. im so mad.

Top faves: Carne Asada burrito/​fries, & Rolled tacos. Guilty pleasure, After hours grub!

I love TACO TUESDAYS… but I will be eating my tacos from a different place. I went there last night ordered 4 tacos and chip n salsa. I have been to this location before and have had no problems… but when I opened the container of chips n salsa I discovered they had put the SALSA on top of the CHIPS! WHY??? Now they are SOGGY chips. I have ordered chips n salsa from other places they have never done this so I would have never thought to ask them to not do it.
The tacos were lacking chicken on both ends of the shell. So the first bite and last bite are shell only… well at least something was CRUNCHY!
I called them when I got home and because it was late there was no manager and the two ladies I spoke to were UNABLE to understand me. I don’t speak Spanish!