I’m am giving this restaurant 5 stars solely based on team leader Jennifer. I came in today to pick up subs for a lunch I was hosting. It was a little last minute for me BUT they had over 10 orders for me ready in less than 10 minutes. I asked Jennifer to help me w/allergy information, no eggs and no dairy. Jennifer took out the boxes for the bread and showed me the ingredient. She went above and beyond and specialized my sub to be completely vegan. She was so nice and patient and I appreciate that she didn’t just answer questions based on if she«thought» the bread contained egg or dairy. I appreciate that so much. I never ate my sandwich, because, there were a lot of chemicals in the dressings and the bread and everything else. I did however open it up and pick out the veggies, so, it was fine. Like I said, this review is based solely on Jennifer for going above and beyond w/an amazing attitude. Way to go Jennifer!
Marrissa F.
Évaluation du lieu : 5 Phoenix, AZ
My family and I decided to have Firehouse Subs one evening, and it was really delicious. We ordered online and it was ready to be picked up in 15 mins, we ordered two Smokehouse Beef & Cheddar Brisket with Bacon, and although we really couldn’t taste the bacon, it was due to all the delicious flavors of the beef and cheddar. We also had a Turkey Bacon Ranch and a Corned Beef Brisket which my father-in-law loved and said it was the best sub he’s had. Can’t wait to try something new from here!
Brent K.
Évaluation du lieu : 1 Phoenix, AZ
1USEFULLIKE=1PRAYERFORFIREHOUSESUBS. You messed my order and wont refund me? I got a sandwhich from here drove 30 minutes to my house to find out they put something im allergic to on my sandwhich and I called and told them to refund my card and they said they couldnt do it… questionable business ethics right? What kind of place are you running over there. I couldnt eat it and like im not gonna drive across town in traffic for a replacement sandwhich lmfao. RIP my 12 dollars u will be remember in my bank account forever. So if your reading this can I get that money back or naw? U can have this nasty looking thing back Ill save it in my fridge for when you bring me that 12 bucks.
Lucky T.
Évaluation du lieu : 5 Phoenix, AZ
A friend recommended this place as the best chain sub place and I have to say subway, I will always love you but firehouse is killing it. This particular store has a very pretty look to it. They have the newer touch screen soda machines and a bunch of hot sauce options. The sub was great, I got the firehouse meatball with steak added and man that was a Ton of food for 9.75. It was over a foot long and everything was just great. I highly recommend these subs, the girlfriend got the brisket and it looked pretty good also. Anyways the people were nice and the subs were stacked that’s pretty much all you need.
Bob R.
Évaluation du lieu : 1 Scottsdale, AZ
Don’t go, awful place. 1. Slow 2. Too much staff and crowded eating area 3. Tasteless deli meats and cheese that are poorly matched 4. Hotdog Roll quality bread, no tooth 5. Expensive for what you get Subway is better and I NEVER eat at Subway.
Cyndi M.
Évaluation du lieu : 4 Phoenix, AZ
Yummy food, great atmosphere, nice folks working there… Sooo much better than other sub shops around. The sub sandwiches taste like actual good food and not just the belly-fillers found elsewhere…
R P.
Évaluation du lieu : 4 Phoenix, AZ
Wow I was amazed with the subs, I will be a regular customer here from now on. Yummers.
Ian S.
Évaluation du lieu : 4 Phoenix, AZ
I was just looking for a snack, it was either sprouts 3 $ sandwich or firehouse subs, no other real choice. Look I haven’t been to firehouse in a while, what is good on menu? Number 10 is real good, alright. You can get 12inches for extra 2.50, alright. I thought I would just take half in a little bag. I couldn’t get up and leave I eat the whole thing. It 10 $ for sub like that is worth it. I gave 4 stars because their soda machine was designed by Sarah Winchester
Sam M.
Évaluation du lieu : 5 Goodyear, AZ
Honestly I do not like hot sandwiches BUTMYGOD the Club on a Sub is SOOOOOGOOD!!! Service was fast and friendly! My first time there, went with coworkers, and was very impressed!
Amanda T.
Évaluation du lieu : 5 Glendale, AZ
I ordered their club sub which was really good, but I’m mainly won here because I had great customer service here. They all greeted me the second I came in with smiles. I ate in. One of their employees checked in to see if all was good at some point. When I was done, I still had the other half of my sub left over and again he came up to me and asked if I would like a to-go box. Little things like that show they pay attention and care! Great customer service. Great food.
Rose H.
Évaluation du lieu : 5 Peoria, AZ
I am impressed! When we first walked in I thought well it looks just like a subway… but once I took my first bite I immediately took it back! This is no subway!!! So tasteful and original! It is a pleasant surprise! I encourage everyone to give it a try! I had the Italian it was flavorful, just right in spices. My husband had the Hero and we both loved it!!!
Paul W.
Évaluation du lieu : 5 Vail, CO
Came in after a long day with a long night ahead of me. They were closing in 15 minutes, so half-expected some glares and huffs & puffs from young staff. However, this was certainly NOT my experience. I was greeted warmly and service was quick. The same was for the guy who came in 5 minutes before they closed. Will definitely stop by again. Also, really dig the variety of hot sauces. Love me some peri-peri!
Victoria K.
Évaluation du lieu : 5 Phoenix, AZ
So I have been here twice. I don’t remember the first time, but I went again yesterday for my birthday. I will say that their subs are a little bit on the smaller side as far as size goes. HOWEVER, the New York Steamer was absolutely amazing. I’m not usually much of a beef person, I usually get turkey or chicken on my sandwiches, but this sub was probably the best sub I have ever had… okay maybe tied with the crab salad at Which Wich because I absolutely love crab salad. But I think it is about $ 6 or $ 7 for the medium sub and for two dollars extra you can make it a large. Small sub, big flavor.
Kenneth V.
Évaluation du lieu : 3 Phoenix, AZ
Overhyped is the easy word. I would get more elegant with how this place was portrayed as a really good sandwich shop with original takes on old classics while coming to the table with new stuff that would have me coming back each week for more. This, however, proved to be wrong. Oh so wrong. Firehouse Subs, unfortunately, turned out to be nothing more than a glorified Subway and a not very good one at that. I had heard so much about this place that I thought I was going to walk into a deli counter with a guy in the back running a meat slicer. Not so much. It’s a counter just like any Goodcents or Blimpie’s you have ever been too. Menu selections on the wall with picture representations? Check. Um, long tables with seats around them a la Subway. Yeah, got those too. I am so confused! Alright, alright. Let’s eat something. The New York Steamer. Beef brisket, pastrami, provolone, mustard, mayo, and Italian dressing. This seems pretty straight forward. Oh, and a bag of chips, how original. Receive my meal and the first bite is the same as my first step into Firehouse Subs. Underwhelming. The meat and cheese worked pretty well together but then the bread came in and ruined the party. We all know how good bread can step a sandwich up a notch. This bread kept everything status quo. I really don’t have much else to say. It was, well, a sandwich. Nothing special. Could I have been over hyped and then simply let down by the results? Possibly. I still go with an «A-OK» even with that factored in. I would give Jimmy John’s an easy 4 stars above this because they simply make a better sandwich than Firehouse Subs especially for the money. I suppose I would go back if that is where everyone else is going but if my vote were for FIrehouse Subs or the aforementioned Jimmy John’s or Goodcents, I am with the latter two of the three all day long.
Deni G.
Évaluation du lieu : 4 Avondale, AZ
Firehouse Serves up good subs and salads. First, I have to say the service at Firehouse Subs is great! The staff welcomes you when you walk through the door. On my first visit to Firehouse Subs(some time ago). Upon arriving we were met by an employee handing out menus. My co-worker and I were asked if it was our first visit to Firehouse Subs and we said yes. The emoloyee went over the menu and recommended we try the smokehouse beef and cheddar brisket. The sub was delicious. After leaving we couldn’t stop talking about how good the sub was. In fact we went right back to firehouse subs a few days later. So if your hungry for a good sub at a great price, head over to firehouse.
Laura F.
Évaluation du lieu : 4 Phoenix, AZ
Loved Firehouse Subs! Super cute décor, but at lunchtime, the place is packed. You’re kinda sandwiched it… get it? «sandwiched?»… ok. Anyway… The staff was super busy, but were quite efficient and got the food out pretty fast. I had the turkey cranberry sub and I was pleasantly surprised how moist the turkey was! It was a really great sandwich. My friend had the Italian sub and he is such a fan now, he goes several times a week. The parking out front is a bit tight, but there is a big parking lot to the west, so it’s not bad. I would say it’s worth stopping in if you’re in the area.
Norma G.
Évaluation du lieu : 5 Phoenix, AZ
Love firehouse Subs! Been going there since there grand opening! Went yesterday to get my Free Birthday sub! Had the new Sweet Thai chili pork Sub, a new favorite of mine. Jenifer made my sub with sauce on the side, for the reason in the past when I had it to go and got home the sauce was all on the outside and made bread soggy. Thanks Jenifer for a perfect meal on the go! And your sweet smile and great attitude while working!!! :-)
Scott D.
Évaluation du lieu : 3 Scottsdale, AZ
I had my first taste of Firehouse Subs today and decided to go with the Beef & Cheddar eight inch sandwich with a large Diet Dr. Pepper from their fabulous soda machine. That machine kind of reminds me of Rodney Dangerfield’s character in the Caddyshack where he had that golf bag that played music, so versatile just like the soda machine delivering many different types of sodas. The Beef and Cheddar sandwich comes with bbq sauce and mayo. I got it without the mayo and it tasted fabulous. The only problem was that I felt a little hungry after eating it. So there’s the rub, an excellent tasting meal with just a little bit of meat. Five stars for taste but one star for not putting out my 5 alarm hunger pangs.
Marty F.
Évaluation du lieu : 5 Scottsdale, AZ
I have no had Firehouse three times in three weeks. I can easily say that this is my new favorite place to get a sub. Gone are the days of cold subs and bring in the hot subs. The best one I’ve had(so far) is the cheddar and brisket sub. Mouth watering and though it’s 8:30AM, I could eat one right now. The service is great and they are always there to answer any question you have. Can’t wait for the next trip!
Georgie M.
Évaluation du lieu : 4 Scottsdale, AZ
Firehouse Subs is a relatively new place here in the Valley and they offer up a tasty, toasted version of a tired old lunch staple. I was driving aimlessly south into Phoenix with a vague recollection that there was a Firehouse Subs nearby. I almost gave up when I saw the Chicago Hamburger sign, but it was only a little further along Indian School. I actually nearly drove past it, before turning into the strip mall at the last second. I found a parking space in front, and the place wasn’t too crowded for one o’clock. As I said in my Tip, these folks are over the top friendly, but in good way. They greeted me warmly as I came in, asked if I had ever been here before and offered up that their #1, #4 and #5 Subs were their most popular sandwiches. Nice! I took a few moments to study the board before ordering the New York Steamer. It’s a nice combination of Corned Beef, Pastrami and melted Provolone. They then asked if I wanted the usual of mustard, mayo and Italian Dressing on it? Say what? Mayo I thought? I haven’t heard of mayo on a pastrami & corned beef sandwich since Woody Allen accused Diane Keaton of doing that in «Annie Hall» LOL You should know, that almost all of Firehouse’s medium subs are $ 5.89. They advertise that for $ 2.00 more, you can get the large. So, a large it was and I asked them to hold the mayo & dressing. I’ve taken a few pictures of the inside of the restaurant and of my sandwich. It was very large, probably a foot or so long. It was also very good, but too much to finish. I wrapped the other half for home and was told later by one of my homebodies, that it was really very good. LOL. Clearly, I’ll need to start marking my food in the frig. Besides what I ordered, Firehouse also has something called the«Hook & Ladder» it’s a sub of Smoked Turkey & Virginia Ham with Provolone; a Firehouse Meatball; an Italian with salami, pepperoni, ham with melted provolone; a Club; a Turkey Bacon Ranch; and a Firehouse Steak & Cheese. They also have two Premium Subs on the menu: the Firehouse«Hero», with roast beef, smoked turkey breast Virginia ham and provolone; or, the Smokehouse Beef & Cheddar Brisket for $ 6.19 each. My large #3NY Steamer, with mustard only, came to $ 7.89, plus $ 0.66 in taxes for Gov Brewer. BTW, I cannot wait for the State to rollback those temporary sales tax increases can you? LOL Enjoy!