Foothills Garage Door

Called around 8:45am, had a technician out by 9:10am (20 minutes earlier than quoted even!) Bill diagnosed the problem, fixed the issue, and offered recommendations for the future. Fast, professional service that I’ll definitely use again.

I was in desperate need of a new torsion spring. Like everyone else my car was stuck and I needed to get to work. After reading the reviews on Unilocal.I called I got a direct quote over the phone (great price) Steve informed me he would send Pete who came to my house an hour and thirty mins earlier then expected (even better) Pete was nice and made sure that I saw that the garage was working properly. Pete was done in about 20 minutes max. I’m definitely going to spread the word to my neighbors Friends and family members.

YOU CAN TRUST STEVE!
My neighbor gave me the recommendation for Foothills Garage Door, and I’m *so* glad I called. He gave a quote over the phone, which not all shops will do. His low-​key and low-​pressure demeanor was comforting, and he is trustworthy. When he arrived my system needed a cheaper part than he had quoted and he actually adjusted the price and didn’t stick to his original quote (I wouldn’t have known the difference). When there was extra work needed he showed me the problem (and it was only a $ 4 part).
When it comes to having work done (car, home, etc) the trust factor is more important than price to me. Unlike the big name places in the Valley, Foothills is locally owned and operated, and the prices are comparable to the «coupon» prices at the Valpak places — except no coupon was needed, and no upsells are offered like the other guys. Even when I queried about a new, quieter garage door opener (for a future day) he told me to wait until September when LiftMaster «always runs their sale». How’s that for customer service, actually passing a sale along instead of pocketing the extra! He even lubed up my existing opener in the mean time.
Steve arrived within an hour of my call, same day repair service with no surcharge (I know because I didn’t ask for a same day appointment until after the price quote).