Forever Resorts

When we arrived at the Marina it only took about 5 minutes to realize we were in trouble. The temperature was in excess of 100 degrees with zero shade at the Marina. First you need to flag down a cart to unload the 1,000 worth of frozen meat we brought from home along with the additional 1,000 spent at the local Wal Mart. Standing at the curb with 2,000 worth of food in 100 degree weather with no shade was just the beginning.
When we headed down to the dock after confirming several hours earlier from Las Vegas that we were able to board at 5PM, we were met with what was clearly a well rehearsed series of mis-​directions along the lines of «Who did you talk to?» «We are Antelope Point Boat Rentals not Forever Resorts» What are you talking about? I pointed to a houseboat with FOREVER RESORTS painted on the side.
The conversation was useless. They had no boat ready for us. We spent the next 5 hours trying to load our belongings while they emptied trash, pumped sewage, fixed a shower and tried to get the lights working on the front deck. Only one BBQ worked between the two boats and one range and microwave between the two boats for the majority of the trip.
Deceptive Business Practices
Your staff also failed to credit us the 110. per boat per day gas credit special which added up to several thousand dollars. When asked why it wasn’t on the contract I was told «again that’s Forever Resorts deal, we are Antelope Point Marina.» What the F#@K? Your boat out there says FOREVER RESORTS. Pull up their website the special is right there. They half heartedly agreed after I insisted they look at www.
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After a few minutes they changed the contract to include the gas credit. At no big surprise to me when we got home the final invoice included NO CREDIT whatsoever. They agreed, pretended to have taken care of it and a week after I get home I get this email.
Here’s the final bill. Note the gas credit of .02 for both boats. Deceptive lying p&@cks.
The true age and condition of their boats was not revealed to us until we had paid in full and arrived on the dock.
I have owned and operated several boats for more than 30 years.
We have owned a home on a Lake with a boat dock for the last decade. We have an oceanfront home now. We are water people.
We spent 30,921.28 just for lodging fuel and rental fees to make a trip to Lake Powell. This was our 4^th time there in the last 15 years. It was the High School Graduation Gift for our 18 Year Old Son before he headed off to College. We will never have another chance to do this.
Early Boarding Rip-​off Fee
For an early boarding fee of 907.00 we had the pleasure of being parked next to a garbage processing station on the Marina Dock. It was disgusting, unsanitary and smelled only what you could imagine rotting garbage smells like after being baked inside of this trash dumpster in 100 degree weather. I don’t know how the Arizona Health Department or National Park Service Administration allows this. How can they allow people to sleep next to this?
I mean really.
Because we relied on their assurances about early boarding we made no other arrangements for lodging. We had no choice but to sleep next to it.
Generators Fail.
7 Adults and 2 small children were forced to use one houseboat.
Repeated attempts to contact the Marina on channel 16 VHF were ignored.
We also told you guys we had two 6 year children on board.
We are obviously not the only problem boat out there. Another boater heard us on the VHF Radio and told us they too were broken down and without power, had been trying to contact the marina and were also stranded in Last Chance Bay. They said their boat number was 482.
We abandoned one boat and returned to the Marina only to have our intelligence insulted to clearly divert attention from the negligent actions on your part and the horrible condition of your aged houseboats.
Acknowledging the issues you immediately offered 6,000 reduction in the bill to my wife who was left fending for herself with your staff while I coordinated the unloading of our belongings and packing for the trip home. She told you she would discuss it and get back to you once we got home.
Aramark at Wahweap Marina is 1000% better. Don’t waste your time here.

Last year I rented a house boat on Lake Mead 4 times and had a blast without any problems with my girlfriend (I even bought 2 new Wave Runners) But, Crown Resorts went out of business, so i went with Forever Resorts out of Scottsdale. From day one nothing went right, from the boat not being ready to not being cleaned and checked out, prop on one motor damaged and now leaving half a day late ! day 3 of a 6 day vacation one of the motors would not start. The winds were 50 mph on the lake that week, so we stayed stuck in a cove with no help. On my return last day early before the winds kicked up, we made our way back. Since that time I‘ve made at least 20 phone calls to try to get some concession on my bill of $ 4300 for the 3 days the boat was inoperable, nothing ! so, now Im left to taking them to court to sort this out. Theres better ways to spend your vacation than at this place ~Karl