I recently called(9/23/14)for a bond and the guy who answered was very rude. I was frustrated on my situation looking for help, and I never bond anyone before so I wanted information. I told him the bond and what I wanted to use as collateral and he’s like«what do you want to know?» Im like«thats why Im calling for information» and he was being very rude and inconsiderate, I just told him that I don’t appreciate his attitude, and its bad customer service and didn’t want his help anymore, and hope he has a nice day and I just hanged up, called another place and they were very informative and got my bail done in less than 15mins. This company is loosing potential clients for their bad service.
Joseph M.
Évaluation du lieu : 1 Costa Mesa, CA
I called Garcia Bail Bonds and when the call was answered I was greeted«Speak»… I proceeded to ask a question about the type of bond I was looking for. The reply was an angry«what the hell are you talking about?» I let the person answering know they must not want to make any money talking to customers like that and hung up. I may not have known what I was talking about since I have never had to bail anyone out before, however the three other bail bonds companies I called prior with the same question were able to provide me an answer minus the horrible attitude. Why would I ever set foot in a business who can’t even handle the simple task of answering a phone call.