I needed to replace a key for my apartment, so I handed the guy my key and said«I need one just like this» to which he responded«I have one that shape but without the holes» so I told him that was fine and he made the key. I give my card to his daughter and then he hands me the key that has a big stamp on it with the name of the shop and its phone number. As I’m asking if there are any keys that don’t have the name because it has to look like I got them at the same place she runs my card. Which wouldn’t be a problem except they didn’t have any I could use! And she was rude to while I was trying to explain that I couldn’t use it with Hicks engraved one it… She said well all we can do it cover it with tape. Really? Tape is the solution? How about giving me my money back because I can’t use the key and I specifically said they had to look the same? Ugh
Jen W.
Évaluation du lieu : 5 Phoenix, AZ
This is a great company. I called and spoke to Seth, the owner, and told him that our safe wasn’t opening properly. Rather than charging me to send somebody out, he asked if we had changed the batteries on our safe. Sure enough, that was the cause of the problem and it was so refreshing to talk to an honest person!
Justin B.
Évaluation du lieu : 5 Peoria, AZ
You needs keys done: Hicks is the answer. Been around forever and they have a no nonsense approach to any question you have about safes, locks or keys . Guys are straight forward and honest. No up sells or pressure.
Russell M.
Évaluation du lieu : 4 Flagstaff, AZ
I was recommended to this locksmith by another Unilocal business. I came here to get a key for a lock that needed to be replaced. The locksmith made me a key for $ 10 after I have thrown away the original key. This store has an abundant assortment of floor safes. This Locksmith has been in business for a very long time and obviously knows what he is doing. This is the kind of business people should know about because it’s in a crappy area of town.