IHOP

Today my mom and I went to IHOP, this location on baseline and 24^th.
My mom had the fried steak, eggs and pancakes. She enjoyed every bite!
I had the French toast and scrambled eggs.
I found what appeared to be a hair (could have been part of a thread) in my food.
The waitress promptly notified the manager, and she removed my food from our bill as well as replaced my order with a fresh batch of French toast! The response to this issue was wonderful and the best part was how friendly both the waitress and manager were!
I truly appreciate their amazing service!

Had breakfast here and the kitchen messed up my blueberry pancakes. Told the manager Luis about it. He took care of it right away & then checked on us after. He’s a great manager and will definitely be back if he continues to run it the way he does.

I’ve grown to hate all ihop because of this location. The servers isn’t nice, they take forever to finally take you order then when they do they always take over 30mins to get the food out regardless of the time of day or amount of customer. If you come here be prepared for the a very long wait. They food ½ the time is gross cold and not and/​or not cooked to order. Many times not even given what you order. And they don’t seem to care don’t even offer a complimentary item for the inconvenience or a discount. I ordered cheese sticks here once and they were still frozen and the chicken strips were under cook when served. I’ve ordered scramble eggs and received runny sunny side up orders. Ughhh so bad they’ve truely ruined iHop for me. DON’T come here!!!

Waited at least 20 minutes before having to speak to the manager. Another gentlemen came in 5 minutes after we did and he was helped first. Poor customer service. The food was overall good.

This place get more horrible every time we come. My husband has been waiting for a refill for about 20 minutes. He place his order and asked for sourdough bread and got regular white bread. Now I need a refill and still not refill for both. He finally got his food out with the right bread but same fries and they are cold. Very horrible customer service. And this is in the afternoon.

Me and my girlfriend come here mostly after 10pm (since it is busier during the day)
We had some good and bad experiences but overall I like the food. My favorite is chicken and waffles. Pancakes not that good. Sometimes cold and soggy (due to the cook putting way too much butter on top)
The waiting list during the day is crazy. Almost 1 hour to just be seated? Its even worse on a Sunday after church.
I recommend going late at night. Who doesn’t like breakfast for dinner?!?

Every time I put a to go order in its 5 + min and they act like they don’t know the menu. The food will get the 4 star review but the phone service is horrible.

IHOP has certainly gone done in quality the past 8 years at this location especially. Food is mediocre at best. Servers are friendly depending on the day. Sundays, forget it. I remember the day when IHOP was a place to have a good breakfast and leave happy. Not so much anymore.

Well let’s just say ihop has taken last place in food. I came here for breakfast and the fruit that I got well was. Gross. Both gross looking and tasting. You can tell it was frozen. The eggs are not real eggs they are a fake gray looking color. The only thing that was good on my plate would be the toast. Not going back.

First i come in and the table is a hot mess i understand it is Christmas BULL SHIT it just a excuse to be lazy and not clean we come in before the people that behind use they took there drink order first we r here waiting we r ready our food alredy and still no one to ask it been 10 mins well they come and ask finallu for out drinks get they got mad because we alredy order our food because we had to stop someone to help us it’s sad that this is going to be the worse place i ever got service from i will never come to this getto hood rat infested place again.

I ate here at 9:30 pm on 11/​18/​2014. I usually don’t ask for waiter and waitress name. anyway, i believe the waiter tonight was the only one. my bill was $ 21.09 and i gave him $ 40 in cash. while i waiting for my change, another one came and ask me. i told her I’m waiting for my change. then, he came back and said i only gave him $ 21 even. it was ridiculous as i still had 2 of $ 1 bills in my wallet from the beginning until when i talked to him. i regretted that i didn’t be careful with him when he acted very mean to me even though i talked nicely to him. I asked for a manager but he said he was the manager tonight. this is the first time I got that issue in a restaurant. for people that need to eat here at nighttime, read my message and be careful. i really hope the owner can also see it and know how your employee cheated customer.

This place is awful! I had called my order in, which took over 10 minutes because the person had no idea where the crepes were and then did NOT ask me about my side options. I pick up the item and all the staff was rude. They even forgot hash browns. The patrons here let their kids run all around and even hit strangers in the legs. DO NOT GO HERE!

Your typical ihop although it looks cleaner than a lot of ihops I go to. The waiter was decent and food came out pretty fast. Maybe it was because it wasn’t crowded… because it was 10pm.
Service at each location is hit or miss. My review probably means nothing since the people working at this location will probably be not working there by the time you go eat there anyway. lol

I had come in really early after dropping off at the airport. Once again, the staff is attentive & courteous! John was excellent! I told him I would be here for a few hours until it was time to leave for work. He switched out the regular coffee carafe for the large one! Checked in on me a few times and was quite pleasant.
The food is always yummy and the music selection pleasant but not too loud.

This location is the nearest to me. Never again. I came here for a birthday breakfast and received terrible service. Then the food arrived and everything was super salted as if the cooks were trying to kill the spoilage of the food.

Horrible service. Hostess was rude. Waitresses never offered refills. Quick to bring check tho. Came in for dessert. Never again.

I’ve never had a problem with the in restaurant service. BUT if you are looking to do a to go order prepare to wait a ridiculous amount of time. 30+ minutes AFTER placing your order, I’ve already been waiting 38 minutes after being told over the phone that the order would be ready in 10 minutes. When I arrived they hadn’t even started making my food. I like this location but I would NEVER order to go service and I definitely wouldn’t recommend it anyone else.

The place was pack but only waited about 2 minutes to be seated. Kind of noisy inside due to the crowd. Coffee was really good and you get flavored coffee creamers as well as half and half. The coffee was fresh, hot and delicious. Ordered our food and it came really fast, scary fast, it was hot and very good. I NEVER eat at places like this, but if the experience was the same I’d eat here more frequently. I definitely recommend eating breakfast here. Enjoy :)

Don’t come for the service at breakfast time.
Me and the Hubby went a few weeks ago and I wished that the review would show up on the check in date instead of the write up date but…
We went for breakfast, were promptly seated, then waited, and waited, and then our waitress (I usually call them servers seeing how I was one for many years, but not in this case) finally gets to us and takes our drink order and sighs because I wasn’t quite ready to order.
When we did order, my hubby was asking me what he should get out of 2 things and all she heard was him saying something, heard it was a menu choice and decided he was getting that for breakfast. Meals came out timely, they weren’t the greatest things ever, but it was IHOP, and didn’t expect them to be; however, they were pretty good, he had gotten some moons over my hammy type thing they have at Denny’s and I got the double BLT and was happy that they didn’t make my bacon crispy. Finally got a drink refill and with it came the question if I needed a box… not if I was going to need one, as I am still eating the last half of my sandwich and fries are gone, but the question wasn’t brought up to the person that still had half a sandwich left and was no longer touching it.
The bill came early almost the same time the food was dropped off and I guess that is protocol for them and by the service I guess she felt that since she dropped off the ticket that we no longer required service. Talked to the guy in charge at the time and he made excuses and so I told him that we wouldn’t be returning to any IHOP for a while and never again to this location

In the middle of fat America. But okay. My server was very nice. He did forget my water though. But it’s an IHOP. You get what you pay for.