Jack-In-the Box

Never come here ever unless you want food poisoning and mysterious charges made that you didn’t ask for I stopped by to get lunch today and left she didn’t hand me my receipt but threw it in the bag I pulled it out and saw an extra charge for some antenna ball that I never ordered or got for that matter when I tried to call they hung up on me twice

I am giving a 1 because i can not give a zero.
Last night me and my fiancé visited for food after seeing a concert. It took 3x to get our order right via the box before getting to the window. Then when we got there he tried to charge us for another order that was double ours. All while yelling over/​through my car to someone else in their giant cargo truck! We finally got our correct order… or so I thought. My sandwich that was supposed to have sausage added (and i was charged for!!) was missing sausage entirely. If that wasnt bad enough my croissant was partially BURNED. Not over done but BLACK.
I said whatever and figured i would call and address this in the morning. I called and asked for a manager. Apparently one is not there on the weekends. I was at least offered a team lead. «Ok, at least this can get addressed»
Nope. I was greeting with a shouting «what do you need?» Not so much as a «how do you do?»
Corporate will hear about this. I will also NEVER come back to this place either. Your restaurant and employees give fast food chains a bad name. Shame shame…
Feel free me directly should you choose, i would love to discuss this and maybe be assured this will be resolved as i would rather not drive an extra mile or so to another one (which has always been A+ by the way)

This is the worst Jack in the Box around. The customer service at this place is consistently terrible, to the point that I stopped going long ago. Half the issue is having employees whose English is unintelligible. If you can’t understand English — which is the language of this land (last time I checked, anyway), how is a person reasonably expected to be able to correctly take an order? One time I was there, I asked for 2 Jumbo Jacks, hold the mayo. I had to repeat myself 4 times to the attendant before they finally understood. When I got home, the burgers were slathered with mayonnaise.
Another time I got 2 regular burgers instead of the sandwich I had ordered.
Another time, apparently it was a shift change and I stood there for several minutes, waiting for someone to help me. All of the employees were RIGHT there, completely ignoring customers at the counter.
The last time I went, I again requested no mayo. This time, however, when they handed me my bag full of food, I opened it up and laid it all out on the counter and then began opening each item (I was buying for 4 teenagers besides myself, I had a lot of food there). My burgers were again slathered with mayo. I called the manager of this store a couple of times hoping they might be able to get this place in order, but that dream never materialized. I no longer go to this Jack in the Box and go to the one at 24^th Street and Baseline instead (MUCH better service there with people that actually speak English!).

I’m reasonalby sure that Jack puts crack in those tacos. 99 cents for two tacos is crazy! And yes, I know they are kind of greasy and they don’t use the most amazing ingrediants but there is something about them…
My other favorite item is the chicken fajita pita. It’s a great option if you don’t want a burger. The fries are decent and they have a nice variety of options to choose from. And I must admit Jack’s commercials are funny. Thanks Jack!