Jack-In-the Box Drive Thru

They’re supposed to be open 24 hours yet at 1130 they told me they were closed and wouldn’t take my order. I work for 2 customer service fast food jobs and if we were to shut down early like that and miss out on sales, we would all be fired. Yet you see these bad reviews and still do nothing. Maybe I’m typing for nothing seeing get as nothing will probably change. I just might purposely go back there every night at 1130 to place an order just to see if they’ll say they’re closed and I’ll come back with updates.

For fast food its ok. The staff is always friendly but sometimes they mess up the orders and sometimes the menu is unavailable. Chicken tater melt munchie meal is always satisfying and a good value. Don’t expect too much, you get what you pay for.

They really don’t have the nicest staff, and they often don’t have enough people for the demand. However, some of the staff members are great and really friendly. They are what makes it worth it to me. It’s in a convenient location, which is nice. I like that there are more options out there now for folks who use EBT, but the machine seems to always be out of order.

Their EBT has been down for almost a month and i see homeless people get turned away for food they ordered because their machine was down and never got it fixed. This is travesty, if my tax dollars are paying them to fund this program, then it should be available like it says on their front door or take the sign down and stop pretending.

I was in a rush and starving the whole order was wrong and worst it was cold and greasy. To make it worse I called to complain and the lady who answered my call giggled when I told her what was going on. I really wish I could give this place a –stars

Very bad customer service, no wonder why people think bad about us latinos! The guy that took my order talked super fast and I felt i was being rushed. I received my order and a guy that was there before me asked about his order, and the girl over the counter started saying (in spanish) that the food was sitting there but they didnt know for who it was.
I ended my burger and a Sir comes in to buy a cup of coffee and the girl tells him in a very rude tone «You will have to wait there’s no coffee ready, DO YOU WANNA WAIT?», it was rude.
The food was like always.

Just not good.
I was in a rush to grab a bite to eat, and had very little time, so Jack in the Box it was. I ordered a three piece eggroll and soft drink. I was handed a cup for my soft drink and headed over to the drink despencer, when the employee working behind the called out «three piece eggroll». I grabbed my order and headed to a table.
When I opened the box of eggrolls it appeared brunt, old, and were cold. I went back to the counter and showed the employee working. She asked if want a new order and I stated yes.
The new order was fresh however they weren’t terribly good after the first few bites, and I threw the rest of the eggrolls away.
Overall, I understand Jack in the Box, is fast food, and that is what you receive and on occassion it’s a good place for a bite to eat. However, this location I would not choose to eat at very often.

The ladies that were working today
Were almost skeptical after I used
2 coupons like the coupons were
Fake or something so this is where
My issue is
1 uninformed employees
2 as I ordered they never asked
Was there anything else so they
Just kept telling me the price when
I wasn’t done ordering
3 They didn’t bother to ask me was it for
Here or to go until they had it all together
4 just all around inept customer service

I’ve been coming here for almost two years. The people who work the drive thru are always very nice. I used to work fast food when I was a teenager: I know how AWFUL drunk customers (sober ones too!) can be so I’m all the more impressed that the crew of this store has such dignity and poise. Bravo.
The food is always made when I order it, so my burgers and fries are hot and tasty.
Living around the corner has its perks, so I’ll be back.
Thank you to everyone at this store for awesome service!

Umm, Ok its fast food three stars dare i give it four. Midwest Does not Have the option for Jack-​N-​The Box, anyways i do have something to write home about, Not to self the Jack-​N-​The Box Breakfast is not just served all day but great, I’m sold by the little pancakes drenched in syrup then popped into my mouth. How fun.
Thanks Mr Jack-​in-​the Box I like the commercials.