Jimmy John’s

fast delivery, friendly driver, and the food is great. thanks

I work down the street from this location and sometimes it isn’t easy to get away from your desk for lunch. I have ordered from here multiple times and have gotten great service. But the last month its gone down hill and fast! We used to get our delivery within 15 minutes, now we’re lucky to get anything within the hour! I ordered from here today and already, I’m approaching the 1-​hr mark. Not sure if they changed management or employees, but they are definitely bringing down their trademarked slogan of ‘Freaky Fast.’ Be weary about ordering from here and NEVER pre-​tip them; my manager ordered from there last week it took them almost 2 HOURS for delivery! C’mon! Take some pride in your job!

Ordered a sandwich at 2:30pm it’s now 3:25 pm and still don’t have a sandwich. Sadly this is common for this jimmy johns. Freaky fast is just a slogan not a realistic expectation. This happens every time I order from here. Going forward I’ll spend the 2 dollars more to order from Zella’s.

I am not a big Subway fan, and I try to eat as many Quiznos or Blimpie as possible, but I have to say that even the subway that i dont like is a A LOT better then this Jimmy Johns crap…
i wonder how they even open locations in every corner???
WHY would somebody go there? REALLY!!!
They got NO OLIVES, NO BELL PEPPER, NO SALT & PEPPER. NO HOT/​WARM Sandwiches… so what are you selling? just a piece of bread and some meat and some lettuce? that is definetely not a sandwich for me…
IM OUT!!!
I had to eat my sandwich without SALT OR PEPPER almost getting disgusted… I ate it just because I was very very hungry…

Been to this location twice. The first time the place was dirty (booth) and Crappy service. The second time the place was dirty and Crappy service. I will not be back

What’s the point in priding your selves on being able to make a sandwich freaky fast when you can’t get a one sandwich order right

Just ordered two sandwiches and when I walked out to the car my wife opened hers and was extremely disappointed. I asked for wheat bread and he confirmed it was wheat bread 2 more times so my wife has white bread and not only is it white but rock hard on one side. I also asked for lettuce and vinegar on the tuna. There was no vinegar and all lettuce hardly any tuna. I call not even 10 minutes later and all they say is bring it back with the receipt. What happened to great customer service and the days when employees actually listened to the customer and gave them what they asked for. Not getting that here! We won’t be back.

Great, tasty sandwiches really make JJ locations the only consistent sandwich place in the valley. Why five stars? Well the other places are just either good or bad depending on many things. There is something great to be said about consistency!
Leave the canolli and take the Vito!

Service is really fast. Restaurant was very clean. I thought the food was just adequate. My husband loves Jimmy Johns.

Great food, I have no complaints. I always get the number 16 or the number 12 with bacon. Gotta grab the salt and vinegar chips as well!

All I wanted was a side of sprouts. I had just spent $ 30.00 on sandwiches. I was still in the store (with the sandwiches in a bag in my hands) when I remembered that I was supposed to put sprouts in one of the sandwiches. So I asked (very politely) if I couple have a side of sprouts. I was informed that this was not possible. Not POSSIBLE? They didn’t have to have a little cup to put it in; they could have just wrapped the sprouts in the middle of a piece of paper and I would have been happy. When I asked why I couldn’t have the side of sprouts, I was informed that it was company policy to put the toppings ONLY on sandwiches, not given out individually. I have gotten sides in every sandwich place I’ve ever been to. Which is why I’ll be going to those other places to buy my sandwich next time. WHY DOES IT HAVE TO BE THIS HARD?

Jimmy Johns is a classic textbook case of how to take a 5-​star business down the toilet to an average of 1-​stars, which almost all of the recent reviews are (and not only for this location. If you read reviews for the other local Jimmy Johns locations they have a ridiculous number of 1-​star reviews and most seem to be about the «freaky SLOW service».
After ordering from them a few times it is incredibly easy to get burnt out on their extremely limited menu. Sure they have 25 «choices» but when it comes down to it they are mostly variations on the same thing with different names. And many of them are nothing more than a sandwich that I could slap together myself in my own kitchen.
But the #1 reason they slid to last place is their freaky SLOW service. Frankly one thing that will set me off about any business is when they make something their primary advertising slogan and then miserably fail to deliver on it (pun intended). We’ve had a different delivery driver each time we ordered. Only one of them could be considered «fast». The most recent guy was a piece of work. We waited for almost an hour (we live 3 minutes away). The driver passed the house twice before finally stopping on the third pass, then declared that he «doesn’t like driving at night,» is «half-​blind anyway,» and couldn’t see the address numbers because of the glare from the street lights. I AM NOT MAKING THIS UP!!! How in the world would any business hire a driver who doesn’t like driving at night???
I also think their delivery charges suck. If you order a basic sandwich at $ 3.59 it will cost you another 49% of that price to have it delivered ($ 1.75 for delivery). But if you order TWO of the same sandwiches the delivery charge is $ 2.99, or 56% of your total. Why does it cost you more than TWICE as much for them to deliver two sandwiches at the same time to the same location? This is an absolute rip-​off and I refuse to ever order from them again.
I started to feel bad about this point in writing this review and wondered if I was being too harsh. Maybe it was just me? So before posting it I took some time to read the reviews of ALL of the Jimmy Johns in the area. WHOA! They are all mostly 1 or 2 star. Seriously? And there isn’t even ONE single comment from management or ownership indicating that they even care that they are running maybe the worst-​rated fast food chain in America?
Note to Jimmy Johns … you better get your act together or your store will be just one more vacant storefront in an already dead mall.

This by far has to be the worst Jimmy Johns location. It’s ironic, they call themselves «freaky fast,» but in reality they are painfully slow!!! I have ordered from them three times now and every time it takes 30 – 45 minutes. Hell, I could have gone to the store bought the stuff and made ten sandwiches in that time.
Worst yet, they haven’t gotten a sandwich right yet. Once i ordered extra meat and they gave me easy meat and charged me. It literally had two pieces of turkey haha. I called them and they told me they wanted the sandwich back and I waited for another 30 min…
Needless to say, I won’t depend on them anymore and neither should you!

Whatever you do don’t forget to have something put on your sub when they are making it. They DO NOT give you a side of something after the sub has been made. Horrible policy set by Jimmy Johns. Employee did offer for me to bring my sub back in and they would put my item on the sub. I didn’t have time for that. Extremely dis-​satisfied with the outcome! No peppers on my sub. Thanks!

Simple order… A #9 cut in half, add Dijon mustard. Not cut in half, no mustard. Took 50 mins. Delightful. Second bad experience here. 3^rd chance won’t happen, I’m done.

Rebecca made our Gargantuan sub extremely fast and it was super tasty! I ordered after another woman that had ordered 4 sandwiches and Rebecca was multi tasking. She kept a conversation with me while making the sandwiches and was very nice and funny.
Our sandwich turned out great and we got it fast. Will definitely be coming back to this location.

Just ordered lunch from this location today. Not impressed at all. I asked for extra lettuce, tomatoes and cucumbers on my sandwich and lo and behold there was none! The sandwich was all wrong too, somehow I ended up with a plain turkey instead of the one I ordered.
When I called to have it taken back or my card refunded some boy answered the phone and told me it was correct and they were not going to refund me so stop calling. Are you kidding me!!! Never again.

Freaky Fast Delivery? I don’t think so! I am .8 miles away and it took 36 minutes. Driver said sorry we are really busy… management are you listening?

This particular location is either run by 15 year olds or a bunch of stoners. Literally every time I order from here they forget an item (or 3) and sometimes bring the wrong thing all together (like the wrong flavor of soda or cookie).
I have called for refunds multiple times and I have also sent drivers back to the store for the rest of my order more than once.
Why do I keep ordering from here? I suppose I keep hoping they will get it together! Plus, sometimes, the food is actually «freaky fast».
Staff– sloooow down and read the tickets. That is all.

We order delivery for work all of the time from this JJs. When it first opened, the kids that worked there were so ridiculous, we didn’t order for a while. But the staff they have now is much better. Delivery drivers are always nice and usually fast. Unless its lunch time. I have waited over 30 min for a sandwich but I kind of expect that during lunch rush hour.
I have had to call a few times and have my sandwich remade or send me the chips they forgot. But usually I don’t have any problems. When I do though, they fix it SUPER fast.
Their sandwiches are just REALLY REALLY good!