Joel J Ackerman, OD, PC

LOVE this Dr. and the office! I feel like I’m at home when I walk in. Friendly efficient staff. They have amazing selection of modern frames for both young and old. They’ll Spend time with you creating a great look with frame selection. Dr. Ackerman is hysterical and very warm. The testing they offer (at a slightly addt’l cost) makes you feel like you’ve been thoroughly examined and you leave so satisfied. Best Dr visit you’ll ever have.

Dr. Ackerman is friendly, has a sense of humor and his staff is great too!
Been coming here for a few years now and always satisfied with my appointment.
Contacts and glasses frame selection is plentiful.
They even have several designer frames like RayBan, Tory Burch, D&G, Prada, etc.

I have been to several eye doctors in my time and this is by far the best! From the moment the phone was answered to the moment I left. I felt very comfortable, understood what was going on, my options and insurance were explained to me in full detail. Does that even happen anymore? A coworker recommended this office and now I can’t stop talking about it. The doctor was funny charming had a great sense of humor and the overall experience was awesome! A+ office!!!

From the moment you walk in the door you find yourself treated as family. The attention to detail combined with the personality of the staff makes the visit most exquisite. The top notch eye-​care by Dr. Joel Ackerman is his ability to know and understand your vision issues. I find that it is with a personal interest that he does everything in his power to give you the best vision possible. I do highly recommend Dr. Ackerman for your vision needs.

The doctor was excellent however his receptionist/​front person needs some training in customer service not only did she not explain pricing and the pricing for the «add ons» but when my wife called to ask about some info for our insurance company the lady said «he’s a big boy and knows what he wants and pricing». They also billed my insurance $ 753 for glasses that wer supposed to be $ 117 billed to my insurance! So if you want to know why Americas health care system is insane this is why companies like this trying to pull fast ones over our eyes. Wish I had gone somewhere else.

Excellent service from a Professional that has devoted his life to this career path. My «exam» was more of a review and consulting of vision and I was able to choose the ultimate best outcome without pressure or shame.
Thanks «Joe-​L» for being an optical Superman!

Dr. Ackerman not only seems to be a great doctor, but he was funny and generous. His staff is very friendly also! They all seemed to be willing to help me get the best deal possible. I felt comfortable with the eye care I received and would highly recommend him!

I stopped in, to make an appointment, as I was looking for a doctor in the neighborhood. It was easy to get in, the gal at the front desk was very nice, and very helpful
The (very) weird part, was when I was sitting in the dark, having my eyes tested, with Dr. Ackerman sitting very close, of course, and him telling me what a nice voice I had, what a sexy voice I had, over and over — with his wife working in the office. I was extremely uncomfortable, and did not speak up, which I now regret. I don’t believe any kind of medical professional, who has you in a vulnerable spot (chair, dark room, closed door) should be making any kind of comment like this.
It was time to pick up my glasses; I quickly had the guy fit them (not the doctor), and out the door I went.
Will I be back? No way!

I had a great experience at this place. Everyone was so friendly and they followed up with me to make sure my insurence went through and set an appointment with me to be seen. The dr was very nice and very helpful :) ! I recommend this place to others :)

I highly recommend Dr. Ackerman! When I called in as a new patient, the staff was very friendly and I was able to get an appointment within a week. Good start! When I got there, the staff was very friendly and real and I was helped immediately… No wait. The doc was very thorough, explained my options well, great personality. I was immediately helped with finding the right glasses, going over options and insurance and pricing. It was actually a FUN visit to the eye doctor! I was so impressed I complimented the doc on a great staff at the time. I have never written a review, but I had to write this one because it was a great experience!

I’m a first time patient, the doc was very thorough and took his time, very professional and explained my problem. The staff were nice as well, helped me solve out my insurance problem. The selection of frames is very nice and high end. I definitely recommend this place!!!

Dr. Ackerman is the nicest little man with so much knowledge and experience, I am so glad to have found a great eye doctor in phoenix. He is located in the same plaza as my kids pediatrician, so i thought it wouldnt hurt to stop by, boy was I glad i did. The staff were so kind and courteous, one of them i think her name is spelled Ina (black curly hair) was kind enough to call my insurance company and stay on the phone with them for over 45 min to see if it covered one of the procedures I needed. The glasses are a bit pricey but im sure its standard pricing, other than that I have no complaints!!!

5 starts for a Eye Doctor?
Yep thats how I roll. I have been going to Joel for about 5 years and never been disappointed. His staff is super friendly and I don’t have any complaints whatsoever.

Got ripped off. Glasses cost 800 $ broke in one week. could not get my money back. Receptionist rude. They lied to me I took 3 hours off work to see doctor or talk to office manager. Neither were available when they made my appointment. Receptionist asked me to wait another 1 hour to see doctor and 3 hours to talk to office manager when I had an appointment. Took glasses to another place and found out that all that was in the top of the glasses was glass not a prescription that I paid for.

From the moment you walk into Dr. Ackerman’s office, you immediately feel like an established patient that has been with their staff for years! The staff is friendly, fun, and very flexible with appointments times-​which is great because life can get busy! Dr. Ackerman is an astute practitioner who spends a lot of time with you, and is happy to do so! How he manages to take such time for patients and still see all of his appointments on time, I will never know! This practice is a gem, and the little things they do for their patients go a LONG way. I ripped my last pair of contacts on the day of a black tie event, and called needing a spare pair STAT! Complicating matters, I was working a 12 hour shift at the time and could not make it during their office hours to pick them up, AND have an unusual prescription not normally readily available! Not a problem for Dr. A’s office, they found the type I needed and left me my spare set underneath their office mat to pick up whenever I got off work. Warm little «extras» like these are a trademark of this practice. I have never forgotten their kindness that day, or the way they make me feel every time I am there! They exude a great energy that is just infectious. Great staff, great Doctor, experience.

I’ve been going to Dr. Ackerman since we moved to Phoenix, and would recommend him to anyone. I even order my contact lenses through him now since his prices are equal to or lower than Costco, and they’re shipped directly to my house.