This KFC is worst by far. The old Indian guy working there is rude. Your order food in the drive thru and after waiting 30 mins in line they tell you they don’t have the food your ordered.
J S.
Évaluation du lieu : 1 Phoenix, AZ
Purchased a large tub of coleslaw and noticed after I paid that the expiration date was yesterday. I asked the clerk to check the date and he came back and said that the employee who worked the day before mislabeled the tub, but it is ok I decided to call the store manager after I left, and she said that she informed her staff to check the dates on the products. Never once did she offer to exchange my old product or apologized. Buyer beware!
Rolin S.
Évaluation du lieu : 1 Phoenix, AZ
This location was the reason I stopped eating KFC. 6 years ago I have been three time in the last 2 months… Every time they have been out of something I would of liked to order. Drive threw takes too long/food sucks
Bianca W.
Évaluation du lieu : 1 Phoenix, AZ
Bad service mediocre food. Went through the drive thru and did not get my complete order. Had to get out to correct it and they reluctantly gave me my food no apology at all whatsoever. Sad
Kelly I.
Évaluation du lieu : 1 Phoenix, AZ
Rude service. Went through the drive thru, guy asked me to repeat the order about 15 times and acted annoyed, despite the fact that I’m speaking clear English. I will never understand why they’d have the staff member who barely speaks English taking orders. Ordered the $ 5 fill up and last time I got home and they had forgotten the coleslaw. So this time I open the boxes to make sure it’s there before I pull away and sure enough one is missing. I inform the guy I’m missing a coleslaw and he starts arguing with me, saying«in the bag! In the bag!» I say no, it’s not, and he is yelling that it is, and rolling his eyes and clucking his tongue like I’m some stupid female who doesn’t understand what«in the bag» means. So I proceed to take every item out of the bag, proving it is NOT, in fact, in the freaking bag and I guess he sees it to his left, says«oh» and shoves it at me. No apology after yelling at me or anything. He acted like it was some grand scheme of mine to rip them off of some coleslaw. I’d like to think this guy is equally rude to everyone but I think he has a particular problem with women and the fact that we drive here or something. I won’t go here anymore cause this guy always seems to be working the drive thru. If I want to spend money on food while getting yelled at by a male I’ll just go to lunch with my dad.
Alyssa M.
Évaluation du lieu : 1 Phoenix, AZ
So I figured out why the drive thru at this KFC takes so long… we went to go thru the drive thru and was told they would be right with us just like they always do… we waited for a few minutes and figured it would be quicker to go inside. We backed out and pulled into the parking lot. The guy that was running the drive thru was in the parking lot on a smoke break. Went inside and when we ordered they were out of almost everything. Had to wait another 15 minutes to get our food. Not worth the 40 bucks we just spent here.
David S.
Évaluation du lieu : 4 Phoenix, AZ
One day I was making some chicken, and when it was done, I looked at it and said to my wife, «Damn — we can’t eat that. That’s disgusting.» So she threw it away and I drove to KFC, because we already had buns with mayo and lettuce, we just needed the chicken. They’ve got this new menu, and one of the things on it is called«Tenders and Wedges for Two» which is awesome, because that is exactly what I want. Now I haven’t been to a KFC in like, 8 years. So how did I know the menu was new? Because when I ordered it, the guy at the counter had no idea what I was talking about. I mean he was cool about it — he wasn’t an idiot — I was just apparently the first person ever to order that. So he called up two other guys and they all tried to find the item on the register so I could order it, and eventually the first guy found it, and everybody went back to chicken making. And the chicken was pretty dagone good. I totally recommend you make your own sandwiches, but then toss in a couple of chicken tenders. Delicious ‘tendies’ as some call them. And the potato wedges were great too. I’m getting hungry just thinking about it. So why not try it out? Chicken?!
Mike S.
Évaluation du lieu : 1 Phoenix, AZ
Bad bad bad KFC! Worst location I’ve ever been! I don’t know why I keep trying it again and again and hoping it will get better. Took a bucket home that cost almost 17 dollars. It was nothing short of trash worthy. Cold, bland, dry, stale, tasted like it was cooked 8 hours ago. Sooo disappointed but not surprised as I’ve never had a decent meal at this location.
Dawne H.
Évaluation du lieu : 1 Phoenix, AZ
Slow at window, then dropped my change on the drive, then I get home and the large drink I paid extra for is wrong, and no honey sauce. Come on! Forget this location for sure.
Skylar N.
Évaluation du lieu : 3 Scottsdale, AZ
Was an OK kfc location, not that good food, the staff here was really nice and professional unlike a lot of kfc employees at other locations.
Sirrah R.
Évaluation du lieu : 2 Phoenix, AZ
Food was hot but meh. What got me was the service charge added to my bill for using a debit/credit card. Really?!
Sara Z.
Évaluation du lieu : 2 Phoenix, AZ
The service was absolutely horrible. The guy sat there and stared at us for at least 5 minutes before coming up to the register to take our order, not even an apology for making us wait. After everyone ordered, I asked for ranch for 4 people and he only handed me 2. I asked for more and he said i had to pay for anymore. How are 4 people suppose to share 2 ranches? I can understand limiting 2 ranches per person, but only allowing us 2 ranches for the 4 of us was really frustrating. Not to mention I had to swipe my card a second one just to buy a few ranches. The only reason I am giving a 2 star is because the food still tasted okay. Was not happy with my visit,‘I’m surprised they aren’t out of business by now.
Danny R.
Évaluation du lieu : 1 Chandler, AZ
Lack of urgency for getting orders out. I’ve gone 3 times and each time they were out of something. It was 3 strikes and you’re out.
Tyrone F.
Évaluation du lieu : 5 Phoenix, AZ
I often get the five dollar fill up. It’s so cheap and I feel satisfied and full. I usually get the two piece dark meat original. It comes with mashed potatoes, a biscuit, and a chocolate chip cookie, AND and drink. The inside is the nicest kfc I’ve seen. Very clean and looks newly renovated. They are also very quick.
Leanne R.
Évaluation du lieu : 1 Phoenix, AZ
Waited ten minutes to be greeted at the window, with an apathetic tone. Waited another ten minutes for my food. With a «here you go». No apology, no smile. They acted like I was inconveniencing them for being there. Then a couple of days later I order two sides, and both were wrong when I got home.
Bridgette B.
Évaluation du lieu : 1 Bentonville, AR
Overcharged me about $ 2 wasn’t worth going back since I was already home when I figured it out. Also an item was missing from my order. Guy at drive through was in a rush to get rid of me and acted put off when I scrambled to get my money together because he told me to pull up to the window for my total. I would mention him by name but my receipt has a females name on it. Terrible service thank goodness I don’t go to KFC very often.
Jacqueline V.
Évaluation du lieu : 3 Phoenix, AZ
We come here because it’s closest to our home. We frequent the drive its quick and easy. This last visit the associate started out with a bad attitude, and I mentioned it to my husband… she may have heard me because when we got to the window she was much better and offered us a free drink while we waited for or bucket. It’s nice to see that employees will turn their attitudes around and make things better.
Shawn P.
Évaluation du lieu : 1 Phoenix, AZ
Every time I go to this establishment I am amazed how it manages to stay open with the employees that they staff. When I go to this Kentucky fried chicken they are out of their original recipe which is preposterous. Maybe they wouldn’t be out of chicken if they didn’t give away all of their product to friends of people that work there. While I was eating there tonight I paid $ 9.50 for a two piece meal(which they were out of breasts of original recipe) while two 16-year-old kids walked in and got $ 45 worth of food handed to them for free. This seems to be Desert Vista high school stomping grounds
Cesar M.
Évaluation du lieu : 1 Chandler, AZ
I haven’t really been a huge fan of KFC, but today I thought I’d give it another shot. The drive thru was the only thing open and the person handling our had to constantly ask what it was I wanted. Even though there was only one car in front of us, the wait to get to window was about 10 minutes. When the lady started handing us our drinks, we noticed that our order was taken wrong after all that. After waiting 5 more minutes for our drinks, they then proceeds to tell us that we had to wait 5 more minutes for them to prepare the chicken. It actually turned out to be 10. The food was obviously reheated, and drinks were overfilled making them a mess to uncomfortable to touch. They also forgot my drink. I won’t be coming back ever.
Joseph P.
Évaluation du lieu : 4 Phoenix, AZ
For a long time I have not gone to KFC and on this night I felt I needed it… I also had to try the Double Down sandwich… I was greeted with a very friendly staff with prompt fast service. I ordered the Double Down with an order of Coleslaw, Mash Potatoes with gravy and one drum stick… I rate the food as followed. Double Down Sandwich — D Coleslaw — B+ Mash Potatoes with gravy — B+ Drum Stick — B I have always enjoyed some KFC every once in awhile… I was glad I had made this stop I forgot how much I like the Coleslaw and Mash Potatoes with gravy great stuff… I will be back again someday for sure.