KFC

I’m giving one star. .not because of service or food, but because you charge a fee of 39 cents to use a debit card. That’s like charging a fee for the plates or cups. Sorry, KFC. That’s a cost of doing business. I’ll be disputing the charge with my credit card company because the receipt I was given doesn’t match what I paid. You should be ashamed.

I was here a few days ago the night of the storm and they had issues because of the storm, I was in the drive thru and my order was totally wrong, I tried calling because I live far from this KFC, only to find out the phones were down due to the storm, I didn’t call back the next day because I have a very busy/​hectic life, I ended calling back 2 days later and spoke with the manager «Ty» who was very understanding and very apologetic, he offered to replace my food when I was in the area, I went back to this same location and My food was replaced, i was very happy with my order but more with his great customer service, and for the great customer service I will return! And for the food of course. Not many places have good customer service anymore, i live far from this location but I am willing to drive a little further for the great service!!!

I would give no star if it would let me. 1 car ahead of us at the drive thru window when we ordered, pulled up behind them, they must have been waiting a long time because we sat behind him for 16 minutes before he finally drove off with no food. Pulled up to the window and we waited and other few minutes before the girl opened the window. No apology for the long wait, just a «hi it’s going to be $ 23.xx» give her our money, and she closes the window. Wait another few minutes for her to even give us back our change and when she does she just hands it to me. Wait another 5 – 6 minutes and she comes back with our food «here you go». For real?!? No «sorry about the wait» «sorry for my rudeness» whatever. I ask for paper plates and she looks at me like I’m bothering her «how many do you need?» Okay I then ask politely «4 please». Again returns with no comment. I look through our bags and notice no biscuits, I ask «excuse did the order come with biscuits?» Her reply, «it’s in the bucket». Okay then. After that I didn’t even want to ask for honey or butter, I just wanted to leave. I was polite the whole time. I had every right to be upset due to the fact that all that took over 25 minutes, but I wasn’t. Then I look inside and they have all the chairs up like it was closing time when it wasn’t. Take some customer service classes KFC employees, learn how to treat people. If you don’t like your job, then don’t work there. Plain and simple. Then we get back to our hotel (visiting from San Diego) and our chicken was supposed to be all original and ended up being half crispy and half original, it was way over cooked and the smushed our biscuits into the bucket. By far the worst ever and a waste of almost $ 24.

Sorry but I have to do this I came to off on Thursday may 7^th to participate in customer appreciation day (8piece mix for 7.99) sound like a great deal I was excited for my meal. First off I wasn’t impress with the guy speaking over the intercom (he didn’t sound welcoming at all) with my coupon i waited 20 minutes in the drive thur for food before I even had gotten to the window to pay. I still remained humbled and waited an extra 5 minutes no one came to charge me for my order or even to say sorry and that they had difficulties expediting orders. I would’ve waited longer then but I had no customer service reaction with any of employees. As I looked inside employees where talking to each other as if everyone was confused if this was my business I would start doing drug screening! There is no reason I should have waited almost a half hour for FASTFOOD! So far WORST KFC I’ve been too in the Phoenix area.

This is the worst damn KFC I’ve ever seen. First, when you walk in and approach the counter, it takes 5 – 6 minutes just to be acknowledged by one of the many staff you can see roaming in the background of the kitchen.
On a recent visit, I asked another customer how long he had been waiting after getting his order taken at the counter. He said 25 minutes, so I wound up just leaving after 10 minutes or so, even though I’d bought a $ 5 combo. I just didn’t want to waste my time arguing with some uncouth ghetto KFC employee about getting the $ 5 refunded.

Worst customer service! I don’t know if the guy that was helping me was managment, but he decided to carry on a conversation with an off the clock employee while taking my order and got it all wrong. Went one more time a few weeks later and ordered their chicken fried steak special for $ 2.99. I know it’s only $ 2.99 but the chicken tasted like it had been sitting a little too long and there was not enough gravy on both the chicken or mashed potatoes. Will never return to this location again!

I don’t really like But review just I don’t recommend no one –go there because I swear I will never ever go back there even it is for free

You could go here, but you would be better off taking a cheese grater to your nipple.
Do you enjoy standing at the counter for 20 minutes just waiting to order? Do you like your order always being screwed up? Do you like it when an employee tells you that they are out of something 15 minutes after you ordered it?
Then I have the place for you!!!

I’ll be honest. I do not like writing bad reviews, but, I have had way too many bad experiences at this KFC to not comment. I have been coming here on and off for several years. The facility has been renovated and looks amazing. The bathrooms are always clean, but that is where the positive stops.
Most of the time my order is wrong when going through the drive through. Often times there is no flat ware with my order. The wait is always long inside and in the drive through, even when there are no customers in line. I waited in line inside for over 30 minutes with no customers in front of me and no one else waiting for food. Then, my order was wrong. The staff are not necessarily unpleasant, but certainly not customer focused. The food is inconsistent. Got 3 biscuits, one was almost raw dough and the other two were dry and crunchy. The chicken is much the same.
I keep going back hoping for change, but never see any.
Again, I would usually not say anything rather than write a negative report, but this KFC has been continually under par with bad customer service, wrong orders and inconsistent food quality. Add in the long waits and this is certainly a place to avoid.

I am writing corporate. This is the worst KFC location ever! If someone from corporate came to this location and tasted the garbage this location puts out it would be shut down.

Chicken is overpriced other than Sundays when you get $ 10 buckets. Twice now my car has been hit in the parking lot and the other driver just took off. Can they make the lot any smaller?

I hated KFC for the longest time. But a few months ago I needed to grab a quick lunch & went to the drive thru. I have been here 4 times total & I get the same thing every time, mashed potato bowl. I also get a biscuit & yesterday I got a lil parfait, strawberry. The cheese on top of the chicken pieces, corn, gravy & mashed potatoes was barely melted, yuck. The biscuit was pretty good & so was the parfait. Why only 2 stars? I’ve definitely experienced better!

I’ll be honest, I completely forgot Unilocal existed. Lots of my friends are Elite Unilocalers, and since there haven’t been many events over the past few months, their conversation topics have switched from «Oh my god the next OYE sounds fuckin awesome!» to «I haven’t gotten any free food/​drinks and Unilocal branded schwag in forever waaahhhhhh!!!» So when I went to the UYE at The Vig Uptown last night with Georgie S, stuffed my face with cheap grub and Bud Lights, stuffed my pockets with lets just call it «a couple» Unilocal coozies and packs of Orange-​heads, I remembered this little website and figured I’d fill you in on what I’ve been eating since the last OYE. God damn that was a long sentence.
KFC Double Down muthafuckas!!!
Yes, that’s right, I’ve literally eaten KFC Double Downs for every meal for… when did they come out… I don’t know whenever they came out. If you don’t know what a Double Down is, then you obviously don’t watch enough ESPN and other channels that target fat lazy dudes. The KFC Double Down is the brainchild of what must be the fattest genius on Earth, designed specifically to trigger the glutton-​reflex in the human brain.
Picture this:
Take a delicious chicken sandwich from your favorite joint.
Put bacon and a sweet tangy sauce on it. Hungry aren’t ya?
But something is missing right?
NOW TAKE THOSE TWO PANSY ASS PIECES OF BREAD, THROW THAT SHIT BACK INTO THE DRIVE THRU WINDOW, AND SAY «GIMME ANOTHER PIECE OF CHICKEN BITCH!
You don’t need bread! Just put the freakin bacon and sauce IN BETWEEN the chicken filets! You like grilled chicken? Get grilled chicken. You like fried chicken? Get fried chicken.
Or you can follow in my Chicken Jesus-​like footsteps and get one of each. QUADRUPLE DOWN!!!
Seriously, I know most of you are all «GROSS!!» and thinking that I must be a raging alcoholic or constantly high to like this thing, but trust me, IT. IS. INCREDIBLE. Eat a bunch of salads all week and tell yourself that you’re healthy, go get a KFCDD, a 40 of OE, and sit on your ASS and enjoy the wonders of a true poultry masterpiece.
Plus you need protein homie, you’re lookin a little flaco. Yeah, you. If you need me, I’ll be in the drive thru.

In the words of the late great Colonel Sanders — «I’m to drunk… to taste this chicken.»
I don’t like fried chicken to begin with, but sometimes I’m in a hurry and KFC buffalo sliders just sound delicious. To tell you the truth, they are delicious, and that is the only reason this shit hole is getting two stars. I’ve often gone here and the place is closed when they should be open, the dining area is over the top messy, and the people who work there have got to be the dumbest of the dumb. I understand it is fast food, but this is like the bottom of the barrel. They would be the dumbest of the kids with down syndrome.
And they also have about 20 cats that live by the dumpster behind the restaurant. Poor kitties, having to eat KFC to stay alive.