This is the absolute worst KFC I’ve experienced. Not only are they one of the few businesses left that charge a fee to use your debit card but they can’t seem to get orders right. I’ve stopped by this one many times and am constantly surprised at the new ways they find to screw up the order. This trip in today will be my last at this store. A simple 2-piece dinner and, evidently, they can’t count to 2. I got home and found only one piece of chicken in the box. The worker behind the counter never smiled and seemed to act as if he hated being there. From management on down this store is in serious need of extensive retraining or total replacement of personnel.
Christian R.
Évaluation du lieu : 1 Phoenix, AZ
It a good experience of a restaurant with no ice or honey can’t wait to hit blyth… …
K W.
Évaluation du lieu : 1 Phoenix, AZ
They don’t even deserve a star! This place is located in the ghetto, with retarded drive thru plebeians, an ignorant bitch of a mgr, and a punk ass old man faggot mgr. I told my wife i never wanted to come to this worthless ass place with their nasty food, always getting the order wrong and workers with nasty attitudes but she wanted the red velvet cake. After waiting in the dt for 25 mins i checked the order cause they ALWAYSGETITWRONG and i wasn’t disappointed. I asked for dark meat only and the first thing i saw was a soggy breast. They’d left out my 2nd side. I go in there and ask for the mgr n proceed to tell this bitch how they messed up my order n she starts rolling her eyes m telling me to lower my voice, which i did not have raised at that time; and she started talking over me. The old punk ass male mgr comes from the back, and with out even knowing what the issue was, he sides with her, and there began a huge shouting match. This punk grabs a phone m acted like he was calling the police even though i made no threatening moves nor was o menacing in any way. Stay clear of this place! The food sucks but the workers are the worse
James J.
Évaluation du lieu : 1 Phoenix, AZ
Just an awful restaurant. My order was incorrect and I was overcharged. So then after waiting forever in line I get to the window to find out I’m being charged for stuff I did not order! Geeze! It was so frustrating I had just gotten out if work and wanted to grab good and go home! So after trying to explain my order for the third time I was just fed up, so I told the guy that I didn’t want anything that I would go somewhere else and proceeded to drive off. He sticks his head out of the window and yells«NEXTTIMEDONTSMOKEBEFOREYOUGOORDERFOOD!» Seriously the nerve! I had just worked a ten hour shift this guy was way out of line and highly unprofessional! Who hires these people?! I will never go back there, and with the service they provide I would not recommend anyone else to.
HBobbie M.
Évaluation du lieu : 1 Phoenix, AZ
Rarely do I receive what I consider ‘fresh’ food but that is not my complaint. I was charged one fee(I have receipt) at drive through window. Checking my bank entries the next day, this KFC charged my account twice, neither charge equaling the sales ‘cash sale’ ticket I received. When I called to talk to the ‘Manager’ sic he proceeded to tell me there was a 39 cent charge because I used my debit card. . mind you, none of the totals of the charges calculate to the sales total pus 39 cents. Furthermore, I was never given the option to use the ‘charge’ portion of my Visa/Debit. The ‘manager’ was rude, insulting, ignorant and much more, none of which is complimentary. I am attempting to locate Corporate to report this — — - while less than a dollar involved, if this ‘scam’ is used on many folks driving through it is quite a nice little unearned, illegal profit. They’ve seen the last of me — obviously!
Tasha T.
Évaluation du lieu : 1 Eloy, AZ
My roommate and I ordered separately. I ordered a 2 piece, he ordered a 3 piece. The cashier was friendly, but the dude putting the orders together mixed them up, giving me a 3 piece. I know some of you are thinking why I didn’t just take the free piece, but I was raised better than that so I didn’t. When we tried to tell him the mistake, he got all pissy and copped an attitude with us! Hello! We’re trying to fix YOUR mistake! Even his co-workers were trying to tell him I only ordered a 2 piece. The food was good, but his attitude completely ruined it. We’ll go to the Church’s Chicken across the street next time.
Lanay G.
Évaluation du lieu : 1 Atlanta, GA
Absolutely disgusting. After waiting in the drive thru for over 15 minutes with only one car ahead of me I assumed they must have been making something fresh. Boy was I wrong! The chicken was soggy and slimy. I couldn’t eat it. So I went to continue on to my mac n cheese and mashed potatoes… No utensils! I got 15 napkins, 9 packets of hot sauce and 11 packets of honey sauce(actual count) but no utensils! Just go ahead and close this location already!
Deanna L.
Évaluation du lieu : 5 Phoenix, AZ
Went there last night to satisfy my chicken craving. Went to the drive thru and ordered some boneless chicken. They said it will be about a 9 minute wait so I ordered 10 pieces spicy boneless with 2 sides and 4 biscuits. Came out to $ 23. Not bad expected to pay $ 30 so that was cool. Gave him my money and he asked if I wanted some complimentary drinks for our wait. When he brought us our food he gave me free macaroni and cheese as well. Very pleased with my experience. And this proves that good things come to those that wait.
Shannon K.
Évaluation du lieu : 2 Phoenix, AZ
Chicken was good. Staff was friendly, but! Coleslaw tasted different than other KFC resteraunts I have been to. And 24 dollars for a 10 piece meal is ridiculous! Hopefully KFC solves these issues! And maybe thinks of a special. This is a poor part of town. If I was feeding more than 2 people 10 piece meal wouldn’t be enough, and would be too pricey for a bigger family!
Greg M.
Évaluation du lieu : 1 Phoenix, AZ
No chicken at kfc. Seriously at 9pm on a weekday I pulled up to the drive-thru and was presented with a mumbling unintelligible female voice stating that they were, «out of chicken, but if I wanted to wait 20 minutes they would make some more.» I responded all chicken? Your out of all chicken? To which she responded, «yeah.» Wow, what an experience a KFC with no Chicken.
Scott S.
Évaluation du lieu : 1 Phoenix, AZ
After a few visits that were far from exciting, I decided to give them another chance. It was on the fly, had a group of teen girls that needed fed. I ordered the 20 pc meal, 2 mash, 2 slaw, and 1 mac. The sides were fine, yet hard to screw up pre-made side items. The biscuits were hot, yet oddly enough… Half of them were only the top half. The chicken, the meat of the meal and matter, was 11 thighs, 2 breasts, 3 legs, and 1 wing… An odd bird, considering it should have been a straight 5 pieces each. My family doesn’t really care for the thighs, daughter likes legs and wings, wife and I are breast people(yes, I know how that sounds). We figured the dogs would like the thighs, so you can imagine our thought when the one piece we were tolerating dominated the bunch. I walked back in the store, and everyone that has ever worked behind a restaurant counter KNOWS, that when a strange person walks into the store with restaurant bags… It isn’t a good sign. So when she asked what I wanted, I politely asked for the MOD. She didn’t understand, I asked again but for the Manager on Duty. She still did not or choose not to understand me. I then asked 6 more times, it was a really bad game of whose on first. To the point that the other customers were laughing. The General manager came out, and I explained the situation. He politely said he would fix the situation. Packed up 5 breasts and sent me on my way. I wasn’t thrilled, but didn’t want to waste my day on this. Upon arriving home, finally getting the chance to eat myself, I put one on the plate with some mashed. The exterior of the chicken looked fine, but the minute I took a bit and started to chew, the rancid flavor and odor hit me. After excusing myself for thirty minutes to the bathroom, I returned to examine the chicken. The exterior and ½ inch into the chicken looked normal. The remaining interior of the chicken was a complete mushy mess… That chicken was so far from it’s sell by date that I can’t believe I didn’t catch it on first examination. I will say though, it has been hours, and I still have not been able to get that taste out of my mouth or get my stomach settled… And I was in the Army, and have a pretty tough stomach, but rotten chicken… Now to add insult to injury, I was exceedingly polite to both the drive thru teller for the extreme wait, and the store manager because I explained to them that I once was a KFCGM and DM. So I knew what it was like to be in their shoes. So if anything I hope this review has a bit more weight, I know what the standards are at KFC and know that this location falls far short of them, to the point of it being a safety issue. What is sad, this cost forty bucks, 2 hours of my time and who knows how long to recover. It was a far cry from Hot, Fresh, and Fast. Just glad I got to the rancid chicken before my family did.
Mike C.
Évaluation du lieu : 2 Surprise, AZ
I just came back from trying kfc fairly new grilled chicken. Well my timing was bad 5 pm .It was very busy and i had to wait about 40 minutes for my order of grilled chicken. I am not going to mention the side dishes i had because they were normal(what you get from kfc) side dishes. I am a big fan of there chicken. Well i should say there regular chicken. The grilled chicken was two star at most. It was very greasy and not much flavor .It would be nice if they at least put bbq sauce on it. On saying that i still am a fan of kfc just not the grilled chicken.