Krispy Kreme Doughnuts

Stopped here on the way home from the zoo with my son and his best friend. Had a wonderful experience. The donuts were yummy (at least my kids didn’t reject them!). But, the best part was an employee by the name of Stephanie. What an asset to Krispy Kreme. Her enthusiasm and kindness was wonderful. I had to take the time to write a review and give her accolades.

I have been here twice in a row no glazed or chocolate glazed. The two flavors I like the don’t have. What doughnut shop doesn’t have the two main flavors.

Took forever to be acknowledged. Raced in there to get there for the hot doughnut sign, got there 15 min in advance, sign on, and no hot doughnuts! Didn’t complain but very disappointed

No glazed donuts? The assorted ones I bought were stale. Definitely didn’t taste like they were made today … it’s only 8AM! The jelly donut has almost no jelly in it! Very disappointing.

Good Dounts! Right around the corner from my place. Its gets pretty busy during the weekends, but nothing better than fresh glazed donuts!

I don’t even know where to start! Disgusting is the only word to describe the taste.
Custard filled donut tastes like stale sourdough roll with tiny speck on custard in it and hardened, old chocolate frosting. Yes, it was 3pm, but even grocery store donuts at 10pm don’t taste this bad, not even close. I had to spit the only bite I took and chug down coffee to mask the taste.
Regular glazed donut was hot, because of the glaze, but stale. God knows how long it has been sitting there, days for sure.
The service wasn’t anything special either, quiet guy that does his job and avoids any extra questions or answers.
This was not my first Krispy Kreme donut, but I can guarantee it is my last!

Best place for donuts! Staff is always friendly! I would definitely drive for miles just to have a hot one there! Once they were out for donut day but they offered a coupon for free. I always get plain but i have my eye on the lemon one next time.

I used to live in St. Louis and the Krispy Kreme restaurants there made their glazed donuts fresh in the store. I loved being able to go inside and actually watch the pale ring of dough fry up golden brown before sliding under the glaze waterfall. That’s not what you get in Phoenix.
I’ve been to three different Krispy Kreme locations in Phoenix and I’ve gotten the exact same product each time. My donuts have been old, stale, and greasy from being dipped in grease a second time just so that they can keep the «Hot Doughnuts Now» sign burning all day long. I’ve only been to each location once because it just isn’t worth the disappointment.
The donuts are also smaller because I don’t think they are allowed to rise like they are at a real Krispy Kreme establishment. People that don’t know the difference may find this offensive but if you’ve ever had a fresh KK donut, you know exactly what I’m talking about.
My advice is to skip all Phoenix Krispy Kreme locations and just opt for a grocery store version. You’ll be getting the same thing for less but the grocery store version will be slightly fresher.

Krispy Kremes are good and this location is no exception. Staff is friendly although not very experienced. Speaker in drive through is horrible. Most times staff can’t hear me and my voice resonates. Most times I have gone early morning, later at night, half the time they are out of many of the variety donuts. They need to plan better for their customers. Good or not if I keep getting there and you are constantly not planning for sales right, I will stop going. Not sure who the owner or the managers are of this location but they need to get a clue. Poor poor service when it comes to running out of donuts!

Hot glazed donuts! Cmon its Krispy Kreme! Do they really need to be reviewed? If you’ve never had one right from the line then you are missing one of the great American experiences. Fast service. Good prices. And best of all? It’s Krispy Kreme! So if you want a sugar rush, grab a few of their glazed. Or make everyone happy and buy a box to share.

The best raspberry filled donuts ever.
The employees are always very nice and polite.
Hot sign mean that they’re hot glazed wish there was a hot raspberry filled but I still love it.

Very disappointed with Krispy Kreme. Went to the bell location and came back with day old donuts. They were soft but still, there was no glaze or warmness. Not going to this location again.

Love the donuts! Every time I walk in I have to wait for somebody to take care of me even though there’s nobody waiting but the problem is they have only one or two employees and they take care of the drive-​through first. I would give it five stars but the service wasn’t all there

I’m not sure it is possible to leave a bad review about a Krispy Kreme shop. Even if you were to have bad service, as soon as you bite into one of those sugary, melt in your mouth, clouds of a doughnut, you are in heaven.
I had never been to this location until this morning. Quick, easy, in and out, smiling staff. I’m happy, and may or may not have almost polished off an entire dozen.
Thanks Krispy Kreme =]

love that this place opened since its the closest one to us now. I’ve only been through the drive through so not sure how the inside is. the last time i came was during national doughnut day and i got there before 7 and the line was almost to the street. i stayed there for over 30 min waiting for 2 dozen doughnuts. but i loved eating one warm on the way to work :)

I love the location of this store! It’s right off the 51 and Bell Road in a tiny little strip mall on the southwest corner of that intersection. The entrance to the drive through is a little tricky to find. They need a bigger sign, but it’s probably a city code issue and nobody wants to deal with that mess.
The service I receive every time I go there is terrific. They’re very friendly and serve my box of deliciousness to me with a smile.
If you want to be my best friend, bring me a box of Glazed Kreme filled donuts. I will seriously love you forever.

Now, I love a nice hot Krispy Kreme as much as anyone — they’re amazing — when they’re hot. Now, once they’re not hot — they’re a pretty pedestrian donut, as are the other varieties of not-​hot-​off-​the-​conveyer-​belt-​just-​emerged-​from-​the-​frosting-​waterfall types. For «regular» donuts I’d much rather go to Rainbow Donuts.
So, in general I’d give Krispy Kreme a 4. Now this particular Krispy Kreme gets a 3 because that «hot now» light — you know; the one that lets you know that you CAN get the best donut ever — well, that light don’t mean jack at this Krispy Kreme. They leave it on for HOURS after they shut down the magic-​maker and keep passing out the donuts — hot, then warm, then cool, then cold — the light keeps on shining bright. LET HER BURN! So, you never know if you’re getting the real deal.
RESPECT THE LIGHT, KRISPY KREME!

I have been saving a certificate I got two or three years ago for my birthday that was for a FREE DOZEN of glazed donuts. Finally after my birthday this year I decided to use it since I didn’t get a cake and I drove all the way across town to go to this nearest location just for these donuts that I have only had maybe 3 – 5 times in my life. The certificate was almost special at this point because we always wondered when we would finally use it, my fiancé and I. Today was the day though, and we went in the early morning when they should be at their best.
We finally get there, and the manager lady up front barely acknowledges us, and as soon as we start talking they INTERRUPT US to talk to someone ALL THE WAY IN THE BACK of the store about their preparations. Then we tell them we have a certificate and they instantly say, «LET ME SEE IT.» All short and upset and rude sounding. It’s like, fuck you lady we earned this years ago, you probably eat this shit every day. This is a «special treat» for us. Plus we both struggle to keep from being underweight so we of all people could USE some donuts.
So they tell the cook person to make the dozen and we wait for a few minutes, and then we receive the box all fresh and hot and exciting. We go in the car, and open the box. It smells like vanilla. I have never eaten a glazed donut that smells like vanilla. My fiancé picks one up, and it sags downward like wet paper. We both take bites of it and it is like a glob of sickly vanilla dough in our mouths. So WHY are people saying you should ONLY get the FRESH GLAZED donuts!!! This is insane. It tasted NOTHING like Krispy Kreme, NOTHING like glazed, and NOTHING like a donut. I seriously think either people have the WORST taste in food because I would not even feed this shit to my dog, or these rude workers who were COMPLAINING ABOUT WORKING in front of us to each other as if we were not even present deliberately shorthanded us decent quality food.
This experience contrasts the day that we got the certificate where a worker let us choose any donuts we wanted instead of all 12 glazed, and gave us an extra ticket which is what we used today. And those donuts were awesome. WHAT HAPPENED in a few years?! That location closed down, the other location closed down, and the third one near us. And we go to Bell to get awesome donuts and it is THE WORST. I even gave these donuts a second chance. They cooled after an hour and solidified A LITTLE BIT. And they still tasted like dung. What a waste of gas, of a specially saved certificate, and a waste of birthday excitement.
I think these people need a day off or two like they were saying.

I admit I’m a donut whore… not just for any donut, I do have standards, ya know!!! I’m a Krispy Kreme donut whore. Ever since most of the Krispy Kreme shops near my side of town closed, all other donuts have been much like the ‘rebound’ of donuts. It’s not the same.
So on the way back home from a killer 5:45am Primal boot camp class at AmenZone, i decided to take Bell to the 51 and swing South rather than go down Greenway. There it was… A Krispy Kreme store. Praise! I almost cried with joy as I passed it as I was about to enter onto the freeway. Wait? I passed it? Hold up wait a minute. Yep, I had to make a U – eee and head back for a few donuts. Yes, I bought three. Ahhh… I told myself I earned those precious calorie filled babies. I probably didn’t but oh well. It’s done and it was worth it. Life is all about the Simple things & pleasures… and Krispy Kreme donuts!

The location of this Krispy Kreme is great in theory. Located on Bell Road, just feet from State Route 51, the store’s sign is clearly visible from the highway. I drive past it everyday and thought it had opened weeks before it actually did just because how much the sign sticks out. So when I was hungry the other morning and craving something sweet, and just about to pass that sign, I decided why not indulge in a doughnut.
So here’s why this location is only good in theory; Being so close to the highway entrance/​exit, it’s quite a challenge to get in and out of the plaza during the morning rush hour. Bell road is packed. You’re going to have to wait quite a while to make that left turn on 36^th street. Then when you’re trying to get out, you better either want to go south on the 51, or keep driving east on Bell road, because it’s going to be a very tight squeeze if you want to get into the lanes heading to the 51 north, and turning left on Bell is going to be nearly impossible. During my wait for an opening in traffic, I kept asking myself if this was worth it for a doughnut? My answer is a resounding no.
Having not had a Krispy Kreme doughnut in years, I didn’t realize how expensive they are. 99 cents for a plain glazed doughnut? $ 1.10 for one of the variety doughnuts? Unless you get a glazed made hot on site there’s nothing special about them. There’s also plenty of non-​chain shops that have a much better product for cheaper. I decided to try a chocolate iced crème-​filled and one of the specialty doughnuts, the oreo cake. The chocolate iced crème-​filled is okay (this was one of my favorites when Krispy Kreme was at the peak of its popularity), but I could get the same doughnut at any supermarket for 50 cents cheaper. The oreo was awful. It’s just a regular chocolate doughnut with crushed oreos on top and a dollop of cookie and crème filling in the hole. It should work, but for some reason, it just doesn’t.
To make a long story short, neither was worth the calories or the price, and both made me wonder what was up with the Krispy Kreme Kraze in 90’s. Remember the lines at the drive through for the original location at Arizona Mills? Remember when the donuts were sold in supermarkets and gas stations all over the valley? But mostly, I remember when I didn’t care after they all disappeared overnight.