Leather Like New

They did an amazing job– and we could not be happier with the results!!! Great customer service!

Cant give more than one star when the owner’s website is not viewable on android phones and tablets.

Completely erased some puppy scratches on both arms, they look brand new! Chris was great, did a good job and will definitely use them again.

Can hardly believe my eyes. Our damaged leather chair, covered with nasty cat scratches, is virtually like BRAND NEW. This Fred is some kind of miracle worker with leather. Highest possible rating: a very good business!!!

it was not a good experience, they came over to my house and told me about how good his work is and the big changes i am going to see in my sofas cushiones since he is going to replace them and they are not going to be soft like they are, and he supposed to replace 2 of my cushions leather with a whole new one .
i paid him half of what he asked for and 2 weeks later they brought my cushions back.
here is the shock he did not replace my inside filling and he only replaced one of my leather covers .
everything else was only staining them and that was it .
i called him and after talking to him he said he will only chang the filling inside three of my cushions (i have 6 of them).they did that and after i paid him i told him about the other leather that they did not replace and they never call me back or answer my phone calls.
they are all about money, the minute they get their money from you forget about it .you will not get them to stand behind their work at all.
it is been the worst experience ever .
please be aware and don’t hire them to do your leather.

Wow! I just can’t tell you how impressed we are with everyone at Leather Like New. I brought in four VERY used bar stools to see if they could bring the seat leather back to life. They went over the stools in detail, asking many questions and really took the time to understand the final look that we desired. I was a bit apprehensive but within a few short days, we got a call that they where ready for pick-​up. The stools look absolutely amazing! I’m a total perfectionist and still can’t believe how good they look. We had also planned to take the stools to an upholstery shop to have the backs recovered. But Leather Like New took care of that as well. Thank you Fred, Brett, Chris, and the whole crew. You guys did an amazing job. Great prices and great service. They did what they say they were going to do, they answered the phone every time we called, and even update us along the way. Nice work.

I had a high end sofa and love that had seen better days. They were still very comfortable, so I thought I’d have them cleaned and conditioned. The company that came over to clean them said they were beyond repair. Leather Like New was recommended and both pieces now look good as new… I kid you not. It’s unbelievable what they did to each piece. Thanks guys for an amazing and incredible job.

I hired Leather Like New to reupholstered a chair. The back cushion in cowhide and the seat in leather. The leather seat turned out fine, however the cowhide has a severe crease from the top to bottom. First of all, I don’t understand why Fred did not choose a better piece of cowhide and secondly, when I brought this to his attention he said he couldn’t do anything about it. He stated it may soften with time or it may not. Very disappointed that he was unwilling to take a look at it or try to remedy the situation. The chair looks unprofessional and people have commented on the imperfection.
Would not recommend.

Love this company. Fred, the owner is a true professional. These guys know what they are doing. I would trust them with any sort of leather no matter the uniqueness of the piece or the severity of the damage. Keep it up guys!

Great customer service and top notch work!
I had several pieces of furniture in need of repair. Some required wood working, others new upholstery, and another requiring leather treatment. All of the work was done quickly and expertly. Fred and the team were professional and courteous. I have no idea how they made the leather chair ‘like new’ but they did it. We’ve had the furniture back in our house for a few weeks now and I am 100% satisfied.

After reading some of the negative comments posted here, I guess I’m now a believer that Leather Like New really doesn’t care about customer service, or
should I say, returning phone calls. I left three messages (no one ever answers the phone) and I have yet to hear anything from anyone. Creative Leather, in Glendale, Arizona, recommended Leather Like New to me. However, I did call Creative Leather to let them know about negative comments people are posting and the fact that Leather Like New doesn’t return phone calls. Creative Leather said they were happy to know this and would no longer recommend them to theri customers. So thank you Unilocal.Your customer comments here have really helped me. Two of my neighbors were also looking for a good leather repair company and I have warned them about Leather Like New.
Ron O.

If I could give zero stars, I would.
This guy is a joke. I have been waiting to have my expensive leather sectional repaired for a very small stain since MAY 21^st. My couch is under warranty, and both the company and I have had no luck in getting Fred to call us back. The repair is covered, and the guy should get paid. So why am I getting the run-​around?
I initially called to inquire about their services, and was told I would receive a call the next day to set up an appointment for Fred to come out to my home. One week, then two weeks go by — so I called and was told «oh, I thought you were already set up?» So by this time, he was booked out for 2 weeks. So I waited a total of 4 weeks before he came out to look at the piece.
Fred was over an hour late for our «appointment» and seemed rushed and irritated when he was here. He wanted to take the piece of my sectional back to his shop to fix it, although previously he told me he could fix it on site. He kept going back and forth on what he wanted to do. In addition, he couldn’t give me an estimate but told me that it would probably be more than what my warranty would allow. When I balked at this, he finally decided to not take my furniture (I wouldn’t have allowed him anyway considering I probably wouldn’t get it back for another 4 weeks). He told me that I would receive a call the next day with the estimate. Not surprisingly, AGAIN the call never came. This was JUNE 25^th.
I called my furniture company’s warranty line and explained the situation. They called Leather Like New directly and also never received a call back, and I have since been looking for other services as now it is JULY 29^th and my piece is still stained. I am so frustrated.
Fred’s excuse over and over was that he is «busy.» I am a professional and we are all busy! Customer service here is horrible; I felt pushed off, and honestly lied to about when I would get calls back. I have called and left messages about my dissatisfaction. I HAVE NOT RECEIVED ANY CALLS OR EXPRESSIONS OF REMORSE IN REGARDS TO HOW I HAVE BEEN TREATED. Fred will not be busy for long. I will never be recommending his services, or lack thereof for that matter. If you want to be treated appropriately and with respect, and to have something done in a timely manner, please look elsewhere.

i found leather like new from the Unilocal reviews and fred is wonderful! he picked up my couch cushion and even delivered it back to me! he did a great job repairing it and was so sweet to teach me how to clean my couch as well. his staff was also very nice and helpful! i would def recommend leather like new to anyone! give fred a try you wont be disappointed!

I contacted them to replace the springs on my leather couch. At first they seemed really helpful and interested in the work. I talked to the owner who was supposed to call me back to schedule when to come look at the couch and take it to their shop. That phone call never happened. I even called and left a message with the receptionist and he never called back. So the next day I called again and talked to him. He didn’t care at all that he didn’t call me back. He flatly told me that he was busy and that I was 1 of 20 people he needed to call or that had called him. Great that he is that busy but if he continues to disregard potential customers like he did me he won’t be busy for much longer.

Unbelievable! My extra long 12+ year old Creative Leather sofa had a hole in one cushion courtesy of my dog. The top cushions were threadbare because of dog, kids and general abuse. I thought repairing it would be hopeless. Along comes Fred, so confident and hopeful. Long story short, he replaced leather only that needed replacing and dyed the rest to match (from taupe to dark, burgundy brown), filled what needed filling, etc. Honestly, it looks better than when we first bought it from Creative Leather. We call it the «Opium Couch» because now we sink into it and immediately fall asleep. No one can believe it is the same couch. It is so luxurious and has completely changed our living room for the better. Again, unbelievable! Thanks, Fred. :)

Fred and crew did a fantastic job repairing and restoring my beautiful 12 year old brown leather sofa (nearly destroyed by three very active boys). It really does look (and smell) just like NEW! They kept me informed, were timely arriving for appointments, finished the work on schedule and cheerfully gave detailed instructions on caring for my furniture. Work quality excellent, and everything was completed exactly as promised. Great team!