This place needs some serious help. I understand it’s right in the middle of ghetto town USA which is why you shouldn’t keep me waiting in the drive thru for 19 minutes for a burger and fries! Plus you added onions and forgot my straw! Huge fail. I would never pay you $ 15 per hour. Today you were worth 3.35. Won’t be back to this location ever
Heather P.
Évaluation du lieu : 4 Phoenix, AZ
This is a review for the Glendale Ave location. It is a newer building — thankfully moved from the semi-sleazy building by the high school. My kids loved the burgers and I would sometimes use the coupon from the football program to get a burger after watching the daughter in the marching band. The weirs thing was every time I ever ate at Lenny’s although the burger was great I would have the wildest nightmares. Strange since I seldom remember dreams but these were strange. Once at the old building I was creeped out by some dirty mop water visible. Well, I have driven past the new building and it looks good, clean and busy so I had the hubby pick up some burgers tonight. I had the Tasty Burger combo and we split some onion rings. It was as good as I remember and I am hoping for sweet dreams. Wish they didn’t have Pepsi.
T. J. M.
Évaluation du lieu : 3 Phoenix, AZ
It was my first time there so I tried a cheese burger and a cheese dog. The cheese dog didn’t have hardly any cheese on it. No celery salt or sport peppers was disapointing. The cheese burger was good but I don’t think I’d return there again.
Kirke R.
Évaluation du lieu : 4 Phoenix, AZ
This place is pretty good for a semi fast food burger joint. I call it semi fast food because everything is cooked to order so it takes a little longer than your average fast food chain. They do have a drive-thru but it’s still going to take a while to prepare your order. This location is in what was once a Wendy’s. Totally remodeled interior that looks like a 50’s diner, but they left the Wendy’s signature sunroom. Very clean and welcoming with tables and nice booths. I have been several times and have always had a great burger. Burgers are fresh and have great flavor. You can fix me up however you like. Fries are great too, always hot and delicious. There are many things I would like to try but I always stick with the classic cheeseburger. Give this place a try! Enjoy!
Catherine P.
Évaluation du lieu : 2 Goodyear, AZ
The bacon cheese fries were good, they use a nacho cheese. The burger qas seriously mediocre. Seeing as they had the best burger in 2011 I seriously expected better. The patty was overly salty, the lettuce barely edible. Truly almost $ 10 for a burger, fries and drink… I was hoping to really enjoy it.
Veronica L.
Évaluation du lieu : 5 Phoenix, AZ
The best food you can get they care about their customers and are fantastic better than the other locations I have been too. I am so glad this one opened near my house I love their onion rings and the zucchini is awesome the mushroom garlic burger was fantastic can’t wait to try other menu items.
Jessica K.
Évaluation du lieu : 2 Glendale, AZ
Wow. Service is beyond horrible for overpriced food that is decent at best. I had to wait a minute before they took my order, even though no one was in front of me in line. I placed my order, and requested different bread– they had to stop for a minute to figure out how to do that and then charge me extra of course. I then ordered fries and a drink in addition to my meal. At the window, waited another minute before I paid, then received my meal. When I told them about the extra drink and fries they got angry and told me I wasn’t charged for those(even though my receipt said otherwise). Then I only received my fries and when I asked for my drink they made me pull off to the side because there was a line behind me– for a drink. They were incredibly rude this entire time and would snap at me every chance they got, making it feel like it was my fault they messed up. I said thank you after getting my food and then immediately questioned why I thanked them. If you have plenty of time and I mean PLENTY of time and want to overpay for food that’s cold by the time you get it, this is the place for you.
Paul S.
Évaluation du lieu : 1 Phoenix, AZ
Wow! This was the first time in here for me. The first thing one will notice is the 50’s music and décor. Which is cool. I ordered their 2 chili cheese dog combo. It was not the best in the world. I guess that, I was expecting more for $ 11.46 than greasy spoon food. I’ll try something else at a later date. Not ready to disavow this place yet. Maybe the food will be better and the girl behind the counter will have a better attitude.
Andrew M.
Évaluation du lieu : 4 Phoenix, AZ
Always have been a fan of Lenny’s. Really glad that this one opened up close by. Every time I get my burger it comes out good. Sometimes during lunch or dinner hours drive thru could be a 15 min wait. Price is pretty high compared to most«fast food» joints. Could just to to an actual restaurant for a burger for around the same price. One thing you have to try is the malts, definately pricey but come during happy hour which is like 1−2pm til 5pm(I think). Price is cheaper. But overall I highly suggest trying it out for yourself. 4⁄5 stars
Kennyatta P.
Évaluation du lieu : 4 Phoenix, AZ
This happens to be my second time here and it’s still good. I had the garlic mushroom burger with added bacon and it was really good. I don’t eat a lot of salt so it was perfect for me. For the salt lovers just add ketchup. The onion rings were the best I’ve had. You can even taste the beer in the beer batter just enough that you know it’s there.
Ariana E.
Évaluation du lieu : 1 Phoenix, AZ
This place has to be the worst burger joint ever. Somebody spent a whole lot of money to decorate the place, but no money to hire good workers. They employees are very rude and the manager is even worse. One employee even grabbed my phone claiming that she was«looking at the case», even if that was so, it was an invasion of personal space. The floors and tables are disgusting. I used to go here everyday after school, and I always bought a shake, but one day I forgot money. I went there to meet my mom, and the manager told me that I either buy something, or get out. Even though I bought something every other time I went there. The employees have a very bad habit of not wearing gloves when they make the food. One male employee made me a shake, and his bare finger got in my whipped cream! It was revolting. The only good thing about this place is their fries, which I’m sure are contaminated too.
Beckie J.
Évaluation du lieu : 3 Phoenix, AZ
I use to come to this Lenny’s often. The manager Gina was fabulous. She went out of her way to make sure customers were happy. After she left service has gone down hill! I refuse to go inside because the people at the front are rude, so if I do go I use the drive thru, or sit and wait thru. I will admit they make a fabulous grilled chicken salad and the fish and chips are very good. This place just needs better training and better management and they would do fabulous!
Nikki C.
Évaluation du lieu : 1 Phoenix, AZ
I had heard good thing about burgers, so we decided to try it, a large group got inside right before us, were ordered the price was alright, a little to high but not crazy. My problem was the wait to get our food we ordered 3 meals and two shakes, got our shakes quickly, but people who came in after us were getting their food, we waited almost 35 mins e finally complained about they wait, they said it was because we ordered chicken strips. :/seriously, even we finally got food it wasn’t anything to write home about, abd or order wasnt complete, they forgot our fries abd pickles, even though i ordered extra, when e got our fries about 7 mins later they were cold. we very disappointed. out and they charge for ranch, which drives me crazy.
Az W.
Évaluation du lieu : 1 Phoenix, AZ
I had tried this location(27th/Indian School) shortly after they opened. To be honest I had never tried Lenny’s before and was anxious to finally get my hands on what everyone said were great burgers. My first visit was through the drive-thru. I ordered the #1 and took it home. Since I live at least 20 minutes away, by the time I got home everything was cold. Needless to say I was disappointed, but not the restaurants fault, or at least I thought. Today the girls and I visited and ate in. We ordered the #1 combo and the fish sandwich. Before I get to the bad part, I will say the fries were great as are the drinks. The burgers and fish are another story. HOW can you absolutely ruin a burger!!! Well this Lenny’s found a way. The burger was tasteless, the bun was cold and fell apart. Even adding mustard didn’t add any flavor. No ZING, no ZAP, nada. What a disappointment. I didn’t try the fish sandwich, but my friend said it was very greasy and had too much breading. Now for the atmosphere. Beautiful and clean inside, but being at 27th/Indian School I wasn’t surprised that the whole time we were eating there a homeless man with all his belongings sound asleep in a booth close by. As we were leaving a group of homeless were refilling their CircleK cups(yes Polar Cups) with water… where is the manager? Alas, my second trip was also a bust.
Mark R.
Évaluation du lieu : 2 Phoenix, AZ
Wow … what a disappointment. Someone spent quite a bit of money to fancy up this location from the previous restaurant. Neon lights, stainless steel 50’s look and a lot of fun theme stuff hanging on the walls. Remember going to the Lenny’s on Cave Creek next to the Red Onion back in the early 90’s. The burgers were really good and they actually delivered them to my apartment. Not sure if this is the same Lennys dude as before. It almost seems like it could maybe be his sister’s nephew’s second cousin’s roommate. The food is a lot different than before. This particular location is more of a chain style restaurant. You definitely get a lot of food per square inch for the money. Just not the kind of quality food that makes me want to come back for more. Ordered a Chili Cheese Dog and a Triple Cheese Burger and ate inside. Service was friendly and the place was relatively clean. Received my food and was amazed at how poorly it tasted. The burger seemed kinda smashed. I mean the bun and not the burger meat. Just lacked any type of flavor in general. The Hot Dog was not much better. Sorry Lenny or whoever you are these days. I’ll spend a little more money next time and go for the real McCoy. Give them a try and see what you think. Hear each location can be different. BURP! 2.5STARS
John H.
Évaluation du lieu : 2 Phoenix, AZ
This is a greasy spoon burger joint… with an emphasis on «greasy». The burgers fall apart in your hands because the buns are sopping wet. The dining room is clean and bright, decorated to a 1950s style, sort of like 5 and diner. But the food is in a word… Gross.
April O.
Évaluation du lieu : 1 Phoenix, AZ
I followed up with Lenny’s Burger Shop and spoke with a manager by the name of Gina. I don’t know if she was embarrassed or frustrated with speaking to me about my «wet burger». She asked if I had a receipt, I said I did, and we exchanged names. After she learned that I had a receipt, she seemed a little friendlier, and told me next time I was in the area to stop by and they would remake the sandwich. Today, I just stopped by to pick up our remake burger, and to order more burgers for the office. We had a huge runaround from the employees who said Gina«didn’t tell them anything.» And even after showing them my receipt, with Gina’s name on it, they told me I could only get my remake during Gina’s hours, but then couldn’t tell me when Gina would be back. This isn’t something I normally do. I certainly don’t need a free burger. But I do expect a company to make due with what’s right. These employees made us feel like criminals for trying to get a decent burger. I’m highly disappointed, and Gina will certainly be getting an ear full from me, whenever she works again. Horrible way to run a business. I sincerely hope Lenny’s steps it up, because there is a lot of competition for good burgers in this town. I’ll stick with burger joints who value their customers.
Drea A.
Évaluation du lieu : 3 Phoenix, AZ
In a crappy area but the store was clean when I went inside. They have a sign on the bathroom door to buy something first before using it lol I ordered the cheeseburger and it was good. Big portion for the amount you pay. Cashiers are nice. I’d go here again since it’s cheap and good was just didn’t liked the area. Really great fries though!
Mary S.
Évaluation du lieu : 3 Phoenix, AZ
New location opened in an old Wendy’s about three months ago. I had the Mexican burger Sweet potato fries and a soda. «Meh.» The fries were very good, the burger was not that great and cold in the middle, and the servers were very friendly. I will go back and try another style of burger thinking maybe I ordered the wrong thing. Maybe, I will also try the location on Central too since I hear such rave reviews on that restaurant.
Dennis B.
Évaluation du lieu : 3 Glendale, AZ
The Burgers are better than okay, price is reasonable, you get your own drinks. Since this place is new there is a door opener and security. The place reminds of a 5 and diner, like back on some old 60’s movies. The staff is nice and are glad to help you out with the menu section.