LensCrafters Optique

This location has the friendliest & most knowledgeable Dr & employees! They take the time to explain all the options and benefits of the different lenses available. And they have a GREAT selection of frames as well. The employees always offer the best possible sale or discount available.
Sure, there are slightly lower prices elsewhere — — but the outstanding quality of the products here can’t be beat. THAT is why I’ll be back again.
I can highly recommend this LensCrafters to anyone seeking the best Optometrist, service, price & selection.

I just moved over to this area from North Scottsdale and called this location bc I knew it would near my place. I was looking for a particular pair of Coach frames I had seen online and the guy who helped me was super nice, he found them and even put them on hold for me even though I told him I couldn’t make it into the store for a few days. When I got there Kevin helped me out, and he was so nice. I tried on the frames and loved them and he was talkative and polite. He had to call another LensCrafters location to locate my prescription and was really patient when the other store had trouble locating it. All in all, I was so pleased to have a nice experience I had to write this review. I would give it five stars, but they don’t keep my lenses in stock bc my prescription is so strong that I have to wait 10 days to get my new specs. Not their fault, but hey– I can’t help it I’m blind! I’ll definitely be hitting up this place again when I need sunglasses. They had a lot of nice Ray-​Bans which I love :)

We purchased a few frames from this store and ordered some prescription glasses. They helped my dad out with a new set of lenses after the prescription was too strong on a pair he ordered from another store.
The computers were super slow the first time we went because the normal system was down and they were using a crappy alternative internet source (AT&T, of course). It made the whole process a lot more time-​consuming. Not their fault, but definitely a negative.
The staffers were very friendly, and took the time to explain everything extensively (not to be said for every Lenscrafters store). We also got some great discounts on Ray-​Bans.
It’s a fairly small Lenscrafters located in the Paradise Valley Mall near the JcPenny. Between the screaming children on the toy train to the hoard of shoppers elbowing through the mall, it can be stressful getting to the store. There is another store across the street next to REI that may be easier to access.