Lin’s Grand Buffet

Went back after 1.5 years and still the same. Subpar food. High prices. Got there when they opened and it was $ 30 for 2 people for lunch without tip. We decided we will not ever return

I’ve been here two times and have mixed feelings. The food is good, but my biggest complaint is the hostesses! They all seem like very young girls, and so incredibly rude! No customer service manners at all, constant eye rolling and acting like everyone they had to seat was a bother.

Food was pretty good
Bathrooms need attention, no paper towels.
No one there looks very happy? Front counter to check in was sort of grouchy.
Brooms, dustpan and cleaner laid up against children highchair wasn’t very pleasing to the eye, made me wonder if they were this lazy in the food handling?

Though they have a variety of food their wasn’t alot i liked. The Sushi Was good though it was all rolls. My 8 year old is very picky and didn’t like the food and only ate a small amount. I was disappointed since alot of reviews said it had great food.

I have long since thought that Lin’s Buffet was the pinnacle of Chinese buffets. I have, and still would give its sister restaurant in Albuquerque 5 stars, however this must be the runt of the family. I seriously thought I was in for a good time, but I was quickly shown that I wasn’t. My wifes Mongolian grill entrée was burned, the sushi was warm, and most of the entrees were a mix of sogginess and saltiness. Dont get me wrong. I am usually a point and eat kinda guy, this was just harder.

This place started out well but has declined dramatically. In fact, I am pretty sure I got food poisoning the last time I went there. The last time I took my family there the food was under cooked. The smell from the food to the bathrooms was just bad. I found several plates and forks that did not look clean. I will never go back.

I wish I could give 0 stars!!! What a horrible place to go to. Very expensive for one thing! Went with my family and in laws for a nice lunch. We got our food and sat down. My husband bit into his egg roll and there was a cockroach INSIDE the egg roll! Absolutely disgusting! He went to throw up while I requested a manager. After 5 mins of waiting and no manager, we went to the front! We were told the manager on duty was «on his way to the restuarant!» We request a refund just to be told that no refunds may be given without manager approval! We said if we don’t receive our refund then we will show and tell everyone what we found in our food. She was then ready to give us our refund! Her story sounded like such a lie. Sounds like the manager leaves everything to his employees. Every business MUST have a manager on duty! I am disgusted! I have never had such a horrible experience! How would you like to have a bug come out of your food!?! I think you would like a refund of your money especially when it cost you $ 30 for just 2 people! HORRIBLE!!!

The food was ok. A good selection. But the bathrooms are disgusting toilet paper everywhere, shit smeared on the walls and toilets all clogged up. So nasty. Won’t go there again!!! You can tell they don’t clean their bathrooms.

Food was eh. The bathrooms were dirty and chairs falling apart. It has gone downhill fast since it opened. Probably won’t be going back.
Side note which really isn’t the restaurant’s fault, parents watch your kids around the buffet here. I have seen kids touching the food with their bare hands more than one occasion. Not cool.

Not such a great place… Someone posted this on Facebook from their experience at this location and found a roach in their food! Gross…

Dined here just this past Saturday evening and well let’s just say that this place has officially managed to restore my faith in buffets.
Typically I’d never go to a buffet, reflecting on that «tried one, tried em’ all» mantra.
NOT THE CASE HERE^^^^!
My family totally peer pressured us into accompanying them to Lin’s Grand Buffet and admittedly after the 4 – 5 hour drive out from So Cal, …we were seeing mirages and envisioning Flintstone sized T-​bone steaks appearing upon the side of the road…
Walked into this place and GOOD GRAVY!!! I became vague and delusional from all of the food choices. There was a bit of a wait but it expired as we simultaneously paid upfront for the meal. Shortly thereafter we were seated and then it went down like four flat tires!!!
Picture Ontario Mills Mall (if you’re in Southern California) or the Minnesota «Mall of America». There’s absolutely no way upon visiting you could ever fathom conquering each and every store within a one day visit.
That was my sentiment here. I felt DEFEATED.
From the salad bar complete with mussels and shrimp… down to the orange chicken, soups, teriyaki steak… then over to the Mongolian station which sits adjacent a steak preparer, whereas you can request your cut of steak and have it prepared to your liking.
This place has EVERRRRYTHING!!!
Seriously. Californians are getting so reamed… paying more for less. Nothing in So Cal has come close to this place well unless the name is followed by «casino» and even then, you’re paying twice as much accompanied by the cost of parking.
Hands down, I would definitely be willing to travel completely out of my way to come back here. I had 5 plates of food (and provided a star for each plate, lol) and left stuffed yet… I still don’t feel remotely as if I came close to sampling everything.
This place is the TRUTH!

Carpet is dirty with trash and food stains. Sorry but tonight is the first and last time i am going here. Still looking for a great asian buffet spot in phoenix, i might try Jasmine tokyo in scottsdale next

This place used to be one of my favorite Chinese buffets. My family and I would frequent this establishment several times per month. I moved away to Ohio.
Upon a visit back to Phoenix and to Lins Chinese buffet I was surprised to discover how much they’ve let this place get ran down.
The appearance of the outside was enough to keep me away. Their edge of the parking lot was filled with tons of trash and sidewalks leading into restaurant was of dried stains everywhere.
They really need to spend a day cleaning up outside picking up all the trash and power washing the sidewalks and parking lot.
Then invest in making this a habit maybe weekly.
Once inside the restaurant, they seemed short handed with waiting staff as there were plenty of seats available but we had to wait 20 minutes to get seated.
The food was good, though. Unfortunately, the other aspects of what goes into a good restaurant were missing.
Good food, dirty restaurant on the outside, understaffed on the inside.
I will say though, our waiter, whom had half the restaurant, did a fantastic job.

I went on a Saturday night and it’s pretty packed but no worries because this establishment is large enough. There is a wait though to be seated and you pay first and are given a number. Now let’s get to the food…
I have to say their selection is outstanding like over 60 items to choose from including awesome stir fry. It’s pretty much laid out as any buffet but one exception, very well organized! The staff is incredibly sweet and on top of things to ensure your visit is good. Don’t mind other reviews check it out for yourself. I recommend Saturday because who knows how the other days are.
Go around 5 pm and not after 7 pm.

My husband and I ate here today 2÷5÷15 the food was good as always we usually do take out but every now & then eat in today we dined in. Service was good. As we were eating our meal right in the booth next to the kitchen & between the buffet. We see a bug on the wall. Immediately we told our waiter who killed the bug & we left! I advised the girls at the front desk so I’m writing this in hopes she tells management and they get this issue resolved. I don’t think we will be dining in for quit awhile much less eating here again.

Didn’t make it past the cashier. She was talking to her boyfriend on the phone and acted like we were bothering her so i complained about the poor service and left.

Worst place here. I wanted to go to a buffet and food was cold. The entire floor is trashed food everywhere. Restrooms are filthy toilet paper and paper towels trailed to the sitting area. I will not be returning here.

I really hate cold buffet food. Nd today all items were cold. Maybe we arrived too soon after opening but we had to leave and I asked for a refund. I was given a gift card for a return visit which was nice.

Everything was a mess. The plates the salt and pepper shakers were all gross. The baked potato was covered in dirt then cooked. Great almost 30 $ (for two) for nothing. I had to ask for a fork because there was none in there place. The inside is a huge mess. Ugh what a waste.

Hubby, son (11 yrs old), and I went here today. We have been to a similar establishment about a mile from it a few times, but wanted to give Lin’s a try. So very sorry we did.
These were our issues, not neccesarily in order: The sushi looked as though it was leftover from previous days, rice hard, vegetable pieces inside were brown. Service workers had dirty hands/​fingernails. When hubby was at the grill where you get together what you would like them to grill up for you, the worker drenched the utensil (that patrons are to use to pick up raw fish) with raw fish and its water. Food was not great, not even good.
We managed to find a few items that tasted ok, but it was definitely not worth the $ 43 we paid. And my stomach is upset as I write this, I feel nauseated.