McDonald’s

Worst McDonalds ever. I literally just sat in the drive through for 35 minutes. I couldn’t get out because of the median and cars in front and behind me. I just watched a man in a pick-​up. Drive over the median and leave. People are turning off their cars in the drive through as well. I’d give no stars if I could.

Im quite confident my 10 year old could’ve provided better customer service than I received tonight.
Soda was on the outside of all my drinks, they werent wiped clean nor were napkins offered. I went to ask for napkins just as he gave me my order but of course he slammed the window shut & walked away.
Thanks…for shitty service.

Poor service sucks drive thru isn’t better screwed my order up second time won’t be back

Never fails. One car in front me in the drive thru. I’ve been waiting 11 minutes. 11 FUCKING minutes. This is a joke right?!

Slowest service. I keep trying thinking it has to get better and I end up kicking myself every single time.

ALWAYS NORMALLY COME. Here TO THIS MCDONALD’S WITH NO PROBLEMS
Well I ordered and they were not even busyyyyyy half of the team siting around talking while one of person makes food talking about your personal life and making one person work and took them 30 mins to get my order
I work in customer service and never seen something like thatl and they need to watch there mouth around customers as well will never be coming back to store

This mcdonalds horrible service is horrible food is nasty the wait is long and the employees are dumb and rude. It makes me not want to eat at any mcdonalds anymore! I just wanted an ice cream but the machine isnt working wow -.- if i could i would put negative 1 mil starts

As an A-​rab man I found this McDonald’s extremely offensive. Yes, they had excellent food and a smoking hot server, but there were monuments to the destructive acts of the American military all over the place. May as well have called it the shrine of destruction instead of McDonalds. Safe to say I won’t be visiting this war memorial anytime soon

THIS IS THE WORST MC DONALDS I HAVE EVER BEEN TO!!! We live 2 miles from this mc donalds and have 4 kids that LOVE mc donalds so on busy days, after work, my boyfriend and/​or I would drive thru this mc donalds often. typically once a week. After having an issue every single time over a 3 month period, we finally started driving out of the way and going to a different location. While driving home today the kids saw this location and asked for mc donalds so, against our better judgement, we decided to give it another try. Bad choice! The fries were cold and stale, as usual. And we were missing large fries. My boyfriend and I are both in the hospitality industry so we always try to see both sides and rarely complain. But we decided we had to say something. So my boyfriend called and talked to the manager on duty and just explained our past experiences and how we gave them another try but that it was very dissapointing. He didn’t catch the managers name the first time so I called back to ask and there were 2, Lisa and Melissa. The conversation he had with them is the absolute worst part of any experience we have ever had at the location. She was beyond extremely rude and showed no concern that we said we would not be back. She didn’t offer to fix the problem nor did she car AT ALL. Again, we are in the industry but this is completely unacceptable. They deserve negative stars.

THE WORST MCDONALDS IN PHOENIX, THIS MCDONALDS SHOULD BE shut down and closed. THERE ARE FLIES EVERYWHERE, all over walls, kitchen, counter, tables, they are on the food, food not cooked well at here at all. HOMELESS TRANSIENTS follow you in the bathrooms, and, the HOMELESS take baths in the sinks, sleep outside and hang around. THIS is near a horse track, and should not have been built
at all.

As far as a McDonald’s this close to a Wal-​Mart goes. I was actually kind of impressed with how well kept it was. Comparatively speaking…
I had some time to kill before an appointment so I sat down with my laptop and had a coffee. There were tables with power outlets available specifically for customer use and the free wifi was nice.
This is McDonald’s we’re talking about here. They get 4 stars because my expectations were very low and they actually managed to impress me quite a bit during my short visit.

I goto McD’s twice a year. Shamrock shake and McRib. This year I added a 3^rd trip during the BOGO offer for the new Quarter Pounders.
Drive thru here offers two lanes to order that converge into one for pickup. Drivers beware. Many drivers leaving the DriveThru also U-​turn into the parking area on the East side, so it’s probably not a great place to park — and you take your life into your hands if you are trying to leave the Wal-​mart via that passageway.
We found the new habanero QP to be fairly tasty, with a giant slice of tomato and the sauce was actually decent, with some spice to it. Not hot, but hotter than I expected from McD. I was gonna give them 3 stars for the fact that I was pleasantly sursprised.
Then, I remembered that my previous trip here they didn’t have shamrock shakes. They were out. Like 3 days into the limited time promotion. Back to two stars.

This is the McDonald’s on the corner of 19^th ave and Bell Rd.
Even remodeled, it still looks dirty. It has always looked dirty in the 10 years I have driven past it and occasionally gone inside. There are always some sketchy looking characters loitering around too.
It’s right next to and across from some of the busiest bus stops in town, so it does have the convenience factor.
The last time I got a Big Mac and fries, it was not fresh.
I never thought I would say this, but if you want a better McDonald’s, just go into Wal-​Mart right behind and try their McDonald’s.