Terrible customer service. I encountered 3 associates at this store and all of them were really short with me and had really bad attitudes. Greg was especially rude to my mom when she got the counter to pay. She had to force him to speak to her and was reluctant to give the store managers name when she asked for it. I’ll be going to joanns from now on
Chad H.
Évaluation du lieu : 5 Phoenix, AZ
Why am I(a male heterosexual) writing a review for this craft store? Well, how else am I going to decorate my man cave with my famous SF Giants Newspapers? They did a kick ass job of mounting and framing them. They will also frame jerseys, baseballs, etc.
Cameo W.
Évaluation du lieu : 4 Phoenix, AZ
This Michael’s is great. Convenient location and always has cute decorating and crafting items available and always seems to follow the latest trends. They always have coupons available on their app so I recommend downloading that.
Jinny H.
Évaluation du lieu : 4 Tucson, AZ
I can’t step foot in this store, because I’ll be tempted to buy everything. There are way too many cute ideas for me to handle. Michaels is a large store filled with craft materials that force you to be creative. Some items are amazing deals for their price, and others are a bit amiss — I bought a knitting book for my sister at Amazon at a reduced price compared to Michael’s, but I think that some other items(especially for crafts and sale items) are great deals. Some of the products are not available because they are sold out, but the staffs are relatively quick to restock. The customer service is always great — employees seem to be happy and relaxed! If they had better deals for some of their products, I would go much more frequently. That being said, if you have any need for artistic/craft inspiration, I recommend checking out Michaels.
Monica O.
Évaluation du lieu : 4 Tempe, AZ
Let’s just start off by saying I do not have a crafting bone in my body, I have never been one to do arts and crafts. I appreciate what others can do, there are some amazing people who can just put beautiful ideas and things together, but for me it’s not my thing, so going to Michaels was never something I would do by choice. But sometimes in life you have to go, and I ran into this situation. If never been to Michaels it can seem a bit overwhelming. I knew what I wanted and needed just not where it was located. This Michaels has great customer service, after a few attempts of looking I had to seek someone out and not only were they helpful, they were friendly and showed me quite a few options. Customer Service can make or break ya and when you are already dreading shopping having great customer service helps take the stress of the event away. Found what I needed and was on my merry way!
MaryLou D.
Évaluation du lieu : 4 San Diego, CA
When my daughter and I drove past where I thought the Michaels was I couldn’t find it and then I saw it on the other side of the street. That was very confusing. «Hey, I thought it was on the other side,» I said to my daughter. When I went back another day I was sure that it was a different location so I asked one of the clerks and sure enough they had moved to the new location. I can’t say for sure but the store does look bigger and of course everything was super organized and nice n clean looking, one of the nicest Michaels I have ever been in. The merchandise was the same, it just looked better. The employees seem to be happy – I’m sure it is enjoyable to work in a brand new store . One thing I like about this Michaels is that there’s a Joanns and a Hobby Lobby nearby so you can hit the«Big Three» all in one trip to use your coupons. Yay!