Panda Express

This is a review of several experiences but today is the end for me. I have no complaint against the actual food that is provided here it’s just like any other panda. My problem is with the customer service or should I say lack of… I have been coming to this location as my primary form of greasy Chinese for over a year and have plenty of negative experiences but the icing on my cake was getting to this location 20 minutes before close to have no selections to choose from being denied a Chinese staple like teriyaki chicken was my last straw.

I go out of my way to this Panda Express location! I’ve always had great customer service, the food is always fresh and they never disappoint with the portions! Thanks for providing a happy, fresh and clean atmosphere!

Fantastic staff
Fantastic service
Fresh food
Everything was available
No long line
Why 2 stars? Well your food container are half the size everywhere else :/​
I don’t know if you guys were out or trying to cut on food cost but I expect same container as any other Panda, I received a little over half the food I normally get at any other Panda Express:((((

Got my lunch here (to go), beef brocolli & chicken teriyaki my all-​time fave, this time it is so tender and perfect for my sensitive teeth, satisfied with the food but not really with the cashier who was nice at first but after I said «next time» on her offer to donate on a charity they’ve chosen, she started frowning and didn’t smile at all (not knowing I’m donating regulary every quarter for the charity directly) ofcourse I won’t say that. Just paid my order and went home to eat.

I eat here sometimes for lunch. It’s the same as every other Panda I’ve ate at (and I’ve ate at a lot all across the US) Food is always hot and fresh, they do a good job of serving customers fast.

Very disappointed that on two occasions had to wait and wait for our food. They don’t manage their supply of dishes well.
They make sure you’ve paid then shove you out of their way and go on to the next sucker!
No other panda location I’ve been to has had this problem.

I eat here every Saturday because it’s close to where I work and I can generally get in and out fairly quickly. That’s thanks in large part to the staff that’s there on Saturday afternoons. They know I only get 20 – 30 minutes to get in and out of there so if there’s a really long line they make my order the minute they see me walk in (it’s always the same) and ring it up when there’s a break in the line. They also always ask me how my day is going and how busy the salon is. I really feel welcomed when I come in here and I very much appreciate it.

Must give kudos to the management here for hiring efficient employees. Went on a busy Friday night and, though the line was nearly out the door, it moved very quick and no one felt rushed. Samples were still offered, and everyone was smiling. The food was being replenished at a fast enough pace that there wasn’t much being waiting on, too, which is a plus.

Orange Breading Nuggets? I am angry! We are very sad that future trips to Panda Express may not be happening for us. I don’t think it’s a particular franchise issue; I think it’s a company issue, as our recent experience at several Panda Express restaurants, including out of state, is that the food quality has declined in the Orange Chicken.
This has always been my 12 year old son’s FAVORITE food of all time and even he wouldn’t eat his dinner last night. We order the Family Feast with two of the three entrée choices being the Orange Chicken. We’ve done this every time for the last 5 years. For about the past year, only about half of the nuggets per container actually contain chicken. The rest is just breading.
I will be returning my full container of orange-​sauce-​covered-​breading back to Panda tomorrow. This was the straw that broke the camel’s back. If the quality improves in the future, we’ll be happy to return, but until then, Bye Bye Panda. :(

My review is not for the food but for the bad customer service I received today at this location.
We go rather often to this location and never encountered any particular problem. But this evening, we had the most awful, terrible customer experience that it is worth mentioning. We almost left without completing our order and definitely will not go back to this location.
There was 2 young girls. I guess they were new. I can understand that it may be overwhelming to be new. But being nasty, arrogant and heinous with customers is just unacceptable in my book. The manager (also new I think) did not do anything to help.

This is a good restaurant for quick Chinese. Today the kids were rather disappointed because the orange chicken was cold and didn’t have much sauce. We come here often and this was a rather lackluster visit. I hope it will be better next time.

Sad. This chain used to be god for quick decent food. Now the last three tries they were horrible. That orange chicken used to be great but now it’s all breading. Other dishes just lacking in quality and I felt ill after eating there. I think they just went cheap in ingredients.
They need to re tool and fast.

This Panda is close to home, but has the poorest quality of the half a dozen or so Panda’s I’ve been to. I really wanted some Panda so I gave it another try at this location and received an all time low with no shrimp in the surf & turf and really hot orange chicken on over cooked noodles (rubber).

The one we grab a quick and tasty takeout is on Cactus/​75^th Ave. Generally prefer not to sit in because we’re usually in a rush. The service is always quick and courteous if you know what you want, which we do.
Food is also pretty tasty and the portions are adequate. Generally speaking I prefer to eat in an authentic Chinese buffet or restaurant, but when we’re in a rush it’ll do just fine. Lee Lee’s is in the same complex and we get stuff there to add in to Panda’s offerings. Like to be creative when it comes to food whether I’m fixing or bagging.

I love the terriyaki chicken. However, the Bejing beef was chewy and over done and I couldn’t finish it. I’m hoping it was a fluke and I’m sure I’ll back to a Panda at some point.

Useta eat here once in a while. Was below average, which surprised me since the area is a bunch of wanna be snobs. But last time I got food poisoning. Will not be goin back.

It’s Panda. Not as fresh food, they cook more when it runs out, but it meets my expectations so they get 5 stars.
Fill out the survey on the back of the receipt to get a free item on your next visit.
I bought the $ 25 gift cards around Christmas time and got the free 2 item meal. nice deal for sure.

I have very little faith in chain restaurants.
Panda Express lunch was really bad.
Noodles — overcooked, choppy, wasted, flavorless.
I chose a «Grilled Chicken» which was 70% chicken fat bits with a few pieces of some kind of breast or muscle like tissue.
Grilled steak something with some vegetable was leather.
Its just not good.
Fact is there ain’t nothing good to eat in 85 027 unfortunately.

A-​OK… for a place that has people who are very clearly not asian speaking with an asian accent.
That was kind of weird actually.
But no issues with service or anything and it’s clean.

Need to have staff scheduled more effectively.
For example, the people in front of us placed a HUGE to go order.
There were three people covering the floor, and I just think it would have been more effective if another employee could take the next customer in line instead of have them decompose a few hundred lightyears behind the ppl with a mega to-​go order.
Orange chicken at this place was dry, lacking sauce, and way too crunchy with a slight hint of burn.
Sweet Fire Chicken (?) was pretty good though. Seasoning, sauce, freshness, and texture felt just right.