Papago Plating Co

The first time I went to pick up the pieces they looked as if they just tried polishing them! I told the old guy I was not happy… The 2^nd time I went back to pick up the pieces they were ruined!!! Completely unusable!!! Horrible Company, Horrible Customer Service…
I WOULDN’T USE THIS COMPANY TO SHINE A NEW NICKEL FOR ME!

If I could give 0 stars I would. I cannot say enough bad things about this place. Screwed up the job I commissioned twice. When I refused to pay until it was done properly, they told me to take gd project and leave. Then they started harassing me about payment over the phone and threatening me.

Horrible horrible horrible company. They do not give a flying F about their customers. I was originally quoted to get my parts back in a week, I called when the week was upthey didn’t even know where my parts were and they couldn’t find that I had left any parts. When we finally figured out that my parts were there and placed under the name that I had given them they hadn’t even started stripping
they said they would have it stripped and coated that day and ready for me to pick up the next afternoon, so I called the next afternoon and they said they didn’t have stripper and they wouldn’t be done for another week. The old man that owns this company hung up on me every time I call them which was only three I’m not a psycho but I needed my parts for a race you will find out that they are horrible company if you go there trust me!

Went to Papago Plating because there were only a few places in town that could do the brass plating I needed. The project was simple, just needed to brass plating done on a name plate for a showcar. The first time I picked up the piece the brass plating was already flaking off. The edges were bare lacking any plating at all. And to make it worse they even DRILLED through one of the smallest pieces so they could plate it without contacting me to see if that was ok. I asked to have it redone and the older guy that works the counter just kept saying «Well it’s not going to come out any better anyway.» I asked them to redo the last tiny piece that they had drilled through, again the old man was very reluctant. Today, I tried to go pick up the piece hoping the nightmare was over but instead after waiting about 5 minutes in the office I was told to come back on Monday. I’m pretty sure they lost it.
I’m definitely going to find a new place to get my projects plated and I suggest you do too.
Save your money and STAY AWAY FROM THIS PLACE!
Their customer service is terrible, they are rude and never on time. The work is shoddy at best. As others mentioned too, the shop is dirty and unorganized, I have no idea how they keep their business.

I was excited when I bought my project car. Hey, it was in pretty good shape for its vintage and it’s very rare. I did need to have the bumper chromed as they were off a late mid century Japanese car. These cars where not known for their sturdy materials, every knows that.
Well, I decided to put all my faith in the folks over at Papago and it turned out to be a massive blunder. Well, they probably did their best. But, their best isn’t good enough to restore your dream. Hey, if you need a tub faucet done, go to them. In addition to a filthy location, you’ll get some rudeness, a lot of lateness (and a few «We’ll have it tomorrow afternoons») and then, when they botch the job, they’ll tell you it was the material they had to work with? Really, the same material that I brought to you weeks before and asked you to make perfect? The material?
So, now I have to live with this substandard job and take it to a real restoration place, one that knows what they’re working with and won’t blame the material for their botched work. I gave them a 1 ranking, after all, they get me SOMETHING back. Nothing I want, but it is something.
Email me, I’ll show you the kind of work they did for me.

Took my girlfriends glock slide here to have it chromed. They were extremely helpful and knowledgable about how to properly chrome/​engrave her glock as to not compromise it’s functionality. Very competitive pricing and finished the job twice before they had promised. Yes the front office is dirty but I did not go here for lunch. I would recommend them!

In the past I had tried another place to have some parts re-​chromed. 6 weeks later, they hadn’t even started the job, so I was willing to try Papago because of my horrible experience with the other spot. This was slightly better, but not by far. I am starting to realize that this type of business plays by it’s own rules… Deadline is an unknown word, and on time is a foreign concept. Work was supposed to due on the 20^th, and on the 2^nd of the next month, I picked up the item the day they called and said it was ready. To boot, the item looked really crappy. The front office was filthy, like it hadn’t been cleaned in… OK… Looked like it had never been cleaned. Ever. So, if anyone knows a place for re-​chroming, that is reliable, on time, and does a good job, let me know. I’m not holding my breathe!

I read some bad reviews about Papago Plating but thought I would give them a try anyway. I should have trusted my instinct and not allow them to chrome plate my bumpers on my 1950 Chevy that I am restoring. They did very lousy work, poor craftsmanship. You can see the weld marks, they use very little chrome and the bumpers are all chipped up when they return them back o you. They wrapped em in bubble wrap to try and cover up the flaws but once I got home and unwrapped them I was very disappointed in their work. I paid $ 600 bucks for two bumpers and it looks like only one light coat of chrome, I need to send them out to Tuscon to get them dipped right, I just threw away $ 600 bucks. Don’t trust that old man at Papago, he might have been good at one time, but their work sucks right now.