Paradise Bakery & Cafe

I spent over $ 30 for two half sandwiches, two half salads and a cup of mac and cheese. The mac and cheese was good and the salads were okay but the sandwiches were sub par. Airport prices are always high but it still seemed excessive. It also didn’t help that both sandwich orders were messed up. They forgot the bacon and avocado, which were 2 of the 3 main components, of my girlfriend’s sandwich.

This place is awesome. I was shocked to see their prices for around 4.50 for breakfast, especially when most airport places you’re looking at least ten or more. I got the avocado, egg white, and spinach and a large latte for under ten bucks. The breakfast sandwich tasted like it was made for you in someone’s kitchen, and not an assembly line manufactured out product. Press grilled grain bread, good ingredients and tasted awesome. They also give free ice water unlike some places that only offer the five dollar bottles. Highly recommend for good healthy ingredients, but for around the same price as McDonald’s. Awesome.

Slowwwwww. Took 20 minutes for them to make me a cold turkey sandwich, and the place was not busy by any stretch of the imagination. I counted 13 working employees… half of them were just standing there playing with their phones and gossiping the entire time I stood there waiting for someone to put some turkey between two pieces of bread for me. So if you’re in a hurry, (but who ever is when in an airport, right?), probably not the place to go.

When in Rome; right? When you have a short layover, geopgraphy rules. The other choice is taco’s and other non boarding or lap friendlyfoods – you go here. I haven’t done any reserach but if this restuarant isn’t owned by Panera (in some shadow way) then Panera should sue them.
It reminds me of a place I went to in Amsterdam in 1997 called Wings. There were very attractive young busty women in tiny blue shorts and tiny white handkerchief blouses. They changed the uniform color and had mayonaise for the pomme frites… other than that?
So this Panera «clone» is okay, its food, the sandwich was pricey (probably airport mark-​up at this location) and not that special-​the bread seemed «store-​bought» and the turkey was grocery store grade. The cookies are good, however; sugary and dripping with fat.
I did see someone else mention service. They have a bad production set-​up and workflow and the kids working don’t really care (I understand that, sadly) and hundreds of rushed angry people a day can’t be any fun. However, noticing the sandwich in front of you and calling out the number should be a minimum requirement.
When I noticed my number had been skipped, I waited jealousy while a few more people behind me in line were fed and walked back over and asked about it. The young woman looked at me blankly; then down at the sandwich on the counter. A pause for a few more seconds, then, «Oh yeah, forty-​six». I took my sandwich and walked away worried about our society’s future.

TERRIBLE, terrible service!!! I do not recommend any travelers to eat here. You can’t ask a question about the menu, or anything for that matter, without being glared at… The food isn’t even that great (hence the photo of the weak and overly-​priced half sandwich). The only thing they really have going for them is the mac ‘n cheese. Again I do NOT recommend this place to travelers. I have not been so annoyed, irritated, and angry when leaving a food joint.

Similar to panera, I think panera bought them? My favorite here is the chicken salad sandwich on honey wheat bread and they have the best chocolate chip cookies!!!

Dash, fresh, and just-​like home cooked + a free chocolate chip cookie with each meal!

I love Paradise Bakery, but this location at PHX seriously has the worst and slowest service ever! Customers expect consistency from a chain like this and you guys just don’t deliver at this location time after time. On a positive note, the food is still tasty — I love the you pick 2 combo with mac ‘n cheese and soup… so tasty!

Mad rush to grab something to go before I boarded my flight — managed to score a delicious half of a turkey panini sandwich, a little bowl of scorching hot but tasty lemon chicken orzo soup, got a giant iced drink and a fat chocolate chip cookie to go for a reasonable price. It was just the right amount of food to get me through a long day of travel.
Staff were very nice, though we had a hard time hearing each other due to the noise in the background.

Seriously Paradise… this thing half chicken panini) costs $ 5 and was 3 bites… not even that good. What a rip!
Last time I eat here (and I love Panera in ATL)

This place has sandwiches, soups, pastas, and cookies.
Both the steak sandwich and turkey bacon sandwich are decent. Was able to grab quick sandwich before our connection flight.
Husband really liked the cookies.

So awful. Ordered a steak and blue cheese salad. The cashier repeated back, «Asian salad.» Also ordered pick 2 for my dining partner. While my dining partner said the food was adequate, the «steak» in my salad was inedible. It was just chunks of fat and gristle. So, so gross.

Reminded me a lot of Panera Bread, just not as good.
Ordered a pick 2 combo with a smoked turkey sandwich and a southwestern salad. I had to basically eat the sandwich as a salad, as the bread didn’t even cover the half. I took one bite and it all fell apart. My mom said the salad was pretty bland, and it was very, very small, even for a half size. It took her about 4 bites to finish it.
The line was long to order. Food came out quick though. It was very busy and very loud, and I think that the cashier couldn’t do more than a whisper. We could barely hear her, and she looked like she was annoyed because of it. It wasn’t our fault. Nobody had a smile on their face.
Would’ve gone somewhere else, but unfortunately it was the closest to my gate and my plane boarded soon.

Did the line thing, got a walnut chicken salad sandwich and salad to split with a friend. Liked them. This place serves a purpose. It has some variety, and is somewhat able to customize your order. Its an option. Sometimes you get stuck in a terminal with one scary place to eat and drink. This was a better choice…

Considering I work in the airport, I know lines are long and most of the employees hate their jobs. I get it. But when you ask for no mayonnaise because your ALLERGIC, you’d think to include that part on the note so it can be conveyed to the sandwich maker. Nope. Never happens, the managers are sweethearts, but the employees they need to check into. 4 out of 5 times I get mayonnaise & a dirty look. And sometimes if your extra lucky they will even leave the plastic on the cheese slices for you when you bite into your sandwich.
Honestly the one star is for the managers. If I could give the restaurant less stars I would.

This place is a disgrace on the original panera or paradise café. I know airport food is insipid and service is bad but never knew it was rude too. I was boarding a late flight with only this place open. I went and saw their menu to be pretty similar to panera and she told me they have a partnership with panera. My mom wanted something fruity so she said the strawberry smoothie is good. After discussion that it is from a mix and not fresh strawberries, i still ordered to realize they didnt have enough to make one. Why promise if you cant deliver?
Next i ordered a mac and cheese (i ordered full, she rang me for half). Then later i stoof for 15 min waiting for it. Saw a man come in who’s sandwich they had forgotten. I reminded them twice about my mac and cheese. She went to the freezer, got a packages bag, heated it and gave it to me in a small. I was skeptical if it was full but thats ok. On tasting it was sooooper cold. I went back to the cashier and she took it back and blamed me for not having the receipt to process a refund as they didnot have another mac and cheese. I said i ordered full when i came to know they DIDNO HAVE full and gave me half. Again, why promsie if you cant deliver?
The staff is pretty rude and comical. A disgrace on the otherwise ok restaurant.

I was shocked that a half of southwest chicken salad was $ 6.00. I realize at the airport you typically pay more but I found this a big rip off. Not to mention it was not big at all. It was worth perhaps $ 4.00 total

In a nutshell: Bakery in C concourse of Phoenix Sky Harbor Airport
I’ll keep this one short. Needed a quick snack to tie me over before I flew back to LA so I came here. Ordered the super fruit smoothie and a chocolate chip cookie. It looked like they were closing, as most things were around this time. The guy helping me out gave me two instead of one, and I walked out of there spending only 6 bucks.
Great service, and I was out of there quick without spending a lot of money.
Not bad.

If you want to look for Paradise Bakery, they moved to a smaller location in Concourse C. The good thing is that they have three registers to try and move customers in and out quickly.
I just got coffee, water and a zucchini nut muffin.
Not as good as going to their restaurants, but their food is still on the mark.

Since I moved to Arizona 3 yrs ago, I’ve flown in/​out of Sky Harbor many times. When I want to grab a quick bite to eat before I head to the gates, I drop by here. Their Cookies & Pastries are pretty good and service has improved in the time since my last review.
Return Factor — 75%