Paulene’s Nails

I went to this salon because my regular place was crowded. I wasn’t impressed walking in as the place looks a little outdated but once Sara started working on my pedicure I knew this woman was a PRO! She just recently took over ownership and moved here just 3 months ago. this place is a hidden treasure. MUST TRY! I think with some business she can really spruce the place up! I loved it! and I am VERY happy with my hands and feet. she is a perfectionist. Love love love!

So I have been really loyal to this salon for their low prices and usually polite attitude. They were rude to my friend 6 months about her request for a particular mani. They did an okay job and I let that go. Today, I went in for a pedi and they did the whole thing in 24 min. I had flinstone feet (it had been 3 weeks) and start to finish was 24 min!!! The lady was bothered that my nails were short… what does that matter? Anyways, less than impressed. Again. My toes looked the same as if I did them myself.

I went to this place because the place I usually go to had a long wait and it was across the street. Let’s just say I was there for more than 2 hours. I got a gel manicure and pedicure I’ve had them done before and it takes about an hour. The lady I had was in her 50. This was the most painful experience I’ve ever had at a nail salon. I told them I wasn’t going to pay full price and they tried to claim that it usually cost 80 $ wtf I gave them 35 and walked out I would not recommend this place to anyone. The lesson I learned is I should have waited the 45 min at the place I usually go to and I still would have been finished before this place.

I’m a sucker for home mailer coupons so I decided to try this salon for a discounted «spa pedicure». My first impression was that it looked a little rundown and not too clean. I was immediately led to a massage chair which looked worn. There was one other customer getting a pedicure when I arrived. The woman who sat down to do my pedicure was pissed off and seemed sick. Yikes! I wanted to leave but she already had my feet soaking in (lukewarm) water (no liner). I wasn’t given a menu of pedicure options. She barely looked up at me and just slapped my legs whenever she needed me to move. She coughed into her arm and looked miserable. She also spent most of the time looking angry and yelling in another language at the man who worked there. They were clearly arguing. She rushed through my pedicure and was looking away most of the time. Instead of the relaxing experience, I was stressed out, afraid that she was going to cut me with the nail clippers! The polish was done sloppily and the nails weren’t cut straight. She rolled her chair over to work on someone else without even looking at me to acknowledge that she was done. After several awkward minutes I started to get up from the chair. She yelled-«no move!!» Then a sullen young man (teenager?) who’d been standing around came over to put my flip flops on my feet. I walked to the front with him and he stood in front of the register without saying anything. I handed him the coupon and money. No one looked at me or said thanks for coming.
That’s what I get for trying to save a few bucks! From now on I’ll go to my usual place across the street.

I’ve been going here for a quite a while and quite frankly, I’m over having the owner and her sidekicks superiority complex. I think they’re unfriendly and rude. I cannot stand the fact that they do not speak to their customers. I don’t need a huge conversation, but it would be nice if they acknowledged you when you asked a question. The nicest person in the place is the gentelman who works there.
I can generally get past the attitudes rather effectively, but the thing that put me over the edge is my new gel manicure that was supposed to last two weeks, peeling off in 2 days and the feeling of absolute dread having to walk back in there to have them done again.
Screw it, I shouldn’t have to feel that way… a new salon opened up across the street which looks nicer, newer, and cleaner!

The first two times I went I had a good experience. The first person was a man and he did a very thorough job. The second time I had a thin woman in her 40’s maybe? She was so nice. She told me all about her 14 year old son and asked about my children. She took her time and made sure she was neat. She scrubbed my feet for awhile etc. I really liked her so I went back with my sister. We got two different ladies this time and they seemed annoyed! They didn’t close until 6 and it was only 4:30 so I’m not sure why they were annoyed. My sisters girl was younger and didnt even remove all of the old polish. She basically just tried to paint over it and when my sister pointed it out she acted irritated to redo it! The woman who did mine cut the sides of my nail so short and even the skin. While she was doing my nails she would hold my toe with her fingernail and it was pinching the hell out of my toe!
If I go back, BIG if, I’ll request the other woman who was so nice. I can tell when you’re disgruntled! I would have tipped well had she not rushed and been impatient. Plus I left with polish all over the sides of my toes and something blue on the back of my legs. That is really not something I can overlook. No matter what the price is!