Pediatrix

Been going here for past 16 months. Im so impressed with Dr Nemivant. What I love most is that there is no middle person trying to answer your question when you call — he calls me back and is patient when answering all my concerns. I respect and know drs have challenging jobs so I take in to consideration trying not to make a bunch of small talk and I am always on time for our appts (which if you ever wonder why drs are behind many times it is due to people being late for their appointments…)
The most challenging thing is sometimes when I call it can take a while on hold trying to get an appointment because the receptionists are so busy. But overall we are happy with this office. Thank you Peditrix staff!

We love Pediatrix. We have ben taking my son to Dr. Mitra since he was 1 (he’s 4 now) and our daughter since she was born (15 months). Dr. Mitra is great with the kids and very knowledgeable. He gave us great ideas when our son wouldn’t sleep through the night. They also have another office open on weekends when our kids needed to see a doctor on a Saturday. We have seen 4 doctors and have been impressed with all of them. Would highly recommend.

This practice has declined over the 13 years I have taken my kids. Yesterday the DR yelled at ME for asking for an antibiotic for my child that cant swallow — tried to deal with it today and no call backs. So goodbye Pediatrix — your loosing on two great kids and great insurance!!! Your lack of respect and ability to treat my daughter — shame on you.

I have had better pediatrics doctors for my kids. Picked this place when Loved and it had great reviews. The nurse staff is great but Dr. Mitra and I do not see eye to eye on parenting style regarding sleep for my infant. He was a little pompous actually about his recommendation so, I’m out.

I recently went to this Pediatrix location and was very impressed. When I called the appointment line, I only waited about 2 minutes, and was given a next-​day appt. We were seen ON TIME (shocker!) and saw Dr. Mitra. He was wonderful! Very courteous, very thorough, and took his time with us (that’s rare!). I’m used to waiting several days for my kids to see a doctor, only to wait an hour+ in the waiting room, so this place is a step in the right direction! We will definitely be going back!

Love this place, the staff, the drs, and the flexibility! They can do testing on site and they listen to parents concerns. I’ve seen 4 different drs here for my son over the past 2 years and they’ve been great. My husband took out son over the weekend to the other site and also had a great experience, I love that they have weekend hours at the practice.

The doctors are great but trying to make an appointment is a joke. I’ve been taking my son there since 2010 and the wait time has only gotten worse. You usually have to wait on hold for 20 to 30 minutes to make an appointment. The receptionist are all very rude and unapologetic for such a long wait time. If it wasn’t for the wonderful care the doctors give I would not be going there.

My kids currently go to Pediatrix but I am trying to find something different.
I think what is killing me is they are trying to automate appointments. I call and they want me to leave all my information on an answering machine so they can call me back to make an appt. I have 3 kids — most likely I am not going to be able to answer my phone which is why I call when it is convenient. When I do hold to make an appt (which is an option), I hang up after about 45 mins of being on hold. This has happened at least the past 3 times and I cannot deal with it anymore. I also filled out the online appt request an no one called me back.
Now to the doctors:
The doctors I have seen are nice and good with the kids but when it comes to medical, I am not comfortable. My first daughter passed away so I am really protective of my kids.
One time I thought my son had acid reflux (my daughter was really bad) — I did not get any follow up questions, just a prescription.
Another time my son had an allergic reaction to a prescription. I went to the doctor (a different dr than above), he took him off his prescription and gave him something else. I was told within hours it would clear. It did not, so I called (at this point it was after hours). The doctor called me back and basically said not to worry unless it got worse. Then it got worse. I called back and the same doctor on call called me back and basically said not to worry about it. Well why did you say to call if it got worse? My biggest complaint is my doctor not calling me the next day to follow up on his condition.
I moved here a year ago. My last pediatrician office was amazing (as I realize now). She would call me the following evening/​day after I would bring one of my kids in just to follow up; even if it was just an ear infection. Even if I did not answer my phone she would leave a message and I would not have to call her back unless I felt the need. It was just nice to know she actually cared. I do not expect that level, but something as serious as an allergic reaction, someone should care enough to follow up.
I do not know of many pediatrician offices in northern phoenix, but I will drive out of my way to get the customer care the bigger office cannot offer. Someone answering the phone to make an appt would be nice too!

This place is great. They have excellent service, clean waiting rooms (sick and healthy), and the Doctors the time to talk to you and don’t rush you out. Dr. Kleiner is our pediatrician and he is very kind, insightful, and patient. I strongly recommend him. Pediatrix has a couple of locations in the North Valley. Each location has different hours to accommodate those at many hours of the day, including the weekend.

Dr. Nemivant is the best Ped. He is very knowledgeable and always puts his patients needs first. Everytime I call and leave a message he always calls me back himself and not a nurse its rare to find that alone. I was very reluctant to change peds but I got tired of driving an hour and lots of moms from school rec. Him I am beyond pleased with my change.