Pho 602

Great food, okay service

Place is still nice and new, clean. I usually get phở # 1 and bbq rice plate, there all good, customer service is good, some of the young waiter boys are still new, i asked for Vietnamese sandwich he says yes but then comes back and says sorry we don’t have anymore, this happen like 5x since I come here but I guess it’s bc it’s a Sunday and there out of bread it I wished he knew before he said yes, overall great place, good food, please keep the phở taste original and do not Americanize it.

Sadly I have to downgrade my rating to only 2 stars. I’ve been to Phở 602 a couple more times since my first visit in April 2015, most recently over Christmas and the service, or lack thereof, hasn’t improved at all. This is unfortunate because the food is good and the staff is generally very nice. They still struggle mightily on actual service — the thing is, it’s really basic stuff and in a rather non-​busy environment. This last dining experience, the restaurant was about half full. However, there were two large parties, ours (11 people) and another (12 people or so). The other party arrived just before us, which of course isn’t the problem.
The problem was that the staff is incapable of serving multiple tables at once. In addition to three other smaller tables (less than 4 guests), we had to wait until the other large group got their drink and food orders served before they could serve us. To be clear, they did take all of our orders as any restaurant would normally, that is largely one after another. However, the food and drinks only could come out one table at a time. One table was served from beginning to end before they moved on to the next table. This obviously results in a very long wait.
More frustrating is that they brought out entrees first, appetizers second and drinks last. This was after an hour wait. Their inexperience was also highlighted by the fact the server brought out three bowls of piping hot phở and placed it on a table far away from ours. As he lifted the first bowl, which again, was filled to the brim with piping hot soup, you could tell he knew something bad was going to happen — that look of «oh crap, this is hot!!» He sped up, but by the time he got to our table, it was clearly too hot for his hands, he let go of the bowl and spilled nearly all the phở (and hot soup) on the table. My brother-​in-​law amazingly escaped with little more than some soup on his jeans. However, it nearly spilled all over my nephew and with the temperature as it was, would have been bad news for the little guy had the soup spilled on him. What was surprising to me was that he tried to repeat this with the other two bowls — thankfully my wife stopped him and told him to put the bowl on a plate to help stabilize the bowl and relieve him of the heat.
To the servers credit, he did come back to ask my brother-​in-​law if he was ok. However, nary a word from the manager — no sorry’s, no «hey, we’ll comp that for you» — nothing. Another 20 minutes go by and we’re about halfway through our meals when they finally start bringing out the drinks. It should be noted that we asked about our drinks and food several times during our hour long wait with nothing more than an «ok» as a response. Our bill comes and we noticed they didn’t charge us one of the iced coffees. Candidly, given the wait and the spillage, I was going to ignore it. I thought a free drink was the least they could do. Nope — the waiter comes back and says, «Oh, I forgot to add the iced coffee.»
Suffice it to say that I will not be coming back to Phở 602. As noted earlier, this is unfortunate given their good food. However, the horrible service, long (unnecessary) wait and clear disregard to make any attempt for a decent dining experience cannot be overlooked. I noted in my last review that if Phở 602 could get over their service issues, they’d do really well. However, it seems they’ve regressed in that area substantially.

The bbq pork on my bun was charred which gave it tremendous flavor the only place I’ve ever seen that was in Las Vegas. The spring rolls and egg rolls I had were also fresh and very good. The service was prompt and courteous and the décor very nice. I will definitely be back.

Such yummy phở! And the spring rolls are huge and so tasty. Price is right and the location is convenient enough. I think this is a fairly new place still but they seem to be doing quite well and I absolutely love it. My other half got a pork chop dish with rice and veggies last night, and it was just okay. I always stick to phở — the chicken and meatballs are both faves — and am never disappointed!

Very tasty and at a great price. Spring rolls, fried rice, phở, and boba were awesome!

It is such a delight to discover yet another really good Vietnamese restaurant in the city, and I wish I had known about this one earlier. The food is excellent and inexpensive, the service is friendly, the dining space is huge, and the restaurant offers a great variety of dishes. It is conveniently located within the large commercial area on the northeast corner of 35^th Av. and Bethany Home Rd., so parking is never a problem. And they have WiFi connection for their customers — that’s always a plus.

Good noodles, service was pretty good I liked the food a lot especially the calamari… The parking was decent

The atmosphere is amazing with traditional décor, it’s very nice and clean ! You are immediately greeted and you have the choice to sit where you want. It’s a great place to a point where I recommend it to friends and family and they love is just as I do! Phở 602 is highly recommended to eat there! I remember seeing when this place was being built, and now I’m really happy I went!

Phở is fresh and delicious. Chicken wings and tofu spring roll are perfection! Service was awesome and prices are great! We will be back!!!

For a Vietnamese restaurant’s in the Valley this location is decent and better than a few others. The price is a bit pricey for the amount of foods given. Saying that best stick with the main foods and their specialty not the appetizers (not worth the money and most are so-​so). One last thing, for the tips always give the tips personally to the waiters because like many other Vietnamese restaurants including this one in Arizona the owners always get to keep the tips leaving none for their waiters… I know it’s mess up so best give it to them and put it into the hands personally saying it’s for them.

Most beautiful Vietnamese restaurant I’ve ever been to! My group of friends and I were attended with genuine hospitality and super customer service even though it was close to closing! The inside of the restaurant is beautifully decorated with vibrant flowers and sparkling lanterns/​lights! The menu is very clear and what I found most appealing was the fact that the menu was in Vietnamese, English, and Spanish!
It looks like a very high end place but the prices are very fair. The food costs about the same as any Vietnamese restaurant. They have boba here & a massive variety of flavors to choose from! Hands down one of the coolest restaurants I’ve ever been too & I hope people notice this hidden gem!

The restaurant is clean and modern. The wait staff are courteous and speak good English. I like eating here because the food reminds me of «Little Saigon» in Orange County. The dishes itself are good for two people. Sometimes, I can’t finish my meal; however more for me later :). I leave the restaurant with full of satisfaction. I would definitely give Phở 602 Vietnamese Restaurant four stars!

Tried this for the first time and it was excellent!
The restaurant is beautiful, the service was great, and the food was even better.
I ordered the phở with meatballs and a taro boba. Both were great! The price is not bad at all, very fair. I will definitely come back here.

So interesting experience:
I was seated right away, and told the waiter I needed a few minutes to look over the menu. The menu font is hard to read, I would suggest changing it. Some time went by and as others have posted no one came back until one of the ladies asked if my order had been taken to which I replied «no» and she promptly took my order.
Fairly fast service, but when she came back my order was boxed up to go, I never said I wanted it to go I was planning on eating it there, but I figured since a woman came in with a really annoying kid it might be for the best. So I took my order and left.
Now, I will premise this with that I have never ordered Phở to go, so I get home and unpack the box and find a bag of raw meat in one of the boxes, Is that normal? I don’t know. Why not put it in the broth? So I flash fried it and made my own phở.
Strange experience to say the least, probably won’t be back.

I first tried this place when it first opened. The food was good, but the service was slow. Although, they just opened and they were new to it. I couldn’t be mad. Now, about two months later, I tried the place again. The service was better and the food even got better. The waiter was super nice and helpful. The food portions were large. It was soooo much food, I honestly couldn’t believe it. Also, they now have boba and their boba was really good :)
They are new still, so I know they have a lot of potential and have room to grow. I am excited to see where this restaurant is going.

Funny how most of the good reviews are from people with ZERO friends? Hmmm, me smell something fishy!

The food was delicious I ordered the number 12 and it was pretty good. My boyfriend ordered the beef and broccoli and the server brought him chicken and broccoli. He said that it was pretty good but just disappointed cuz that’s not what he ordered. The food took 25 minutes to come out and we did not even order an appetizer. There was one other couple in the restaurant with us. I don’t get why you took so long to get our food.
The service was terrible. He came to take our order and brought us our food. Then he never came back. Our server SAT behind us eating Papa John’s Pizza. then he brought us our tickets never refilled our drinks.
I was so excited to try this restaurant because it was brand new and its right behind our house. But I will never be back again.

I think I may have a new favorite Vietnamese restaurant with Phở 602. The place is pretty new. It’s clean and there’s plenty of seating. Probably the best looking Vietnamese restaurant in town. There’s also a stage in the restaurant, perhaps for Iive entertainment eventually. I’ll have to ask them about the next time I come in. On to the food. I ordered their rice plate special that came with grilled pork, fried beancurd, and a fried egg. It was plentiful and very good! What to rave about so far is really their fried chicken wing appetizer that my friend introduced us too. They were a light and crispy, not at all oily. They had a touch of sweetness, with a garlic seasoning.

Came here for dinner with my parents. huge restaurant, very spacious. Nice layout. I like the back splash. :)
Anyways. The service was horrible. My mom would order something and he kept saying that they don’t have it in yet. 4 times. haha. Oh geez. Anddd they had ONE server. 35 minutes for our entrée to come out. Andddd I never got my hot water after I asked twice! My moms ordered mi Bo kho. Her noodles was hard she said. And the meat was super soft and wasn’t tasteful. my tufo vegetarian rice was soggy and cold. :(
This place isn’t for me…