Pizza Hut

Okay now I see for myself why the low stars. I made the mistake of giving them 2 chances and for the second time they waited AN HOUR past the time I placed my hour to tell me that they were out of ingredients. Saddest news? Driver loses $ 10 – 15 tip we always given because they work so hard. The person posing as a manager sounded 15 years old and totally didn’t even understand the business model. Going to another place sadly.

Yeah… no.
I ordered one lone pizza and it took nearly TWO HOURS for my delivery. As my stomach slowly consumed itself during the seemingly perpetual wait, I grew desperate and began to look out my window at the sound of any car, hoping it was the delivery guy. Finally, after what seemed like forever, he had arrived. I opened my door eagerly just as he approached the porch. He seemed taken aback and said, «Whoa» and looked at me like I was crazy. Yeah, I’ve already waited for two hours, I’m not going to pretend I don’t see you and wait for you to knock then wait a few more seconds feigning making my way to the door. Ugh.
Long story short, ordering from this location was regrettable and I’ll never do it again.

Under cooked dough pizza with raw spinach on top. Gross. Next time Papa Johns. The only good part was the crust.

It’s been a long, long, long time. Tried it out again and still disappointed. If you can’t even melt the cheese all way, how’s the food supposed to taste properly? The best part about my Pizza Hut experience, was the driver. He was nice and courteous. At least I know where not to order cheap pizza from

The incompetent girl taking pizza orders for delivery last night clearly sucks at her job. She said her delivery driver was outside my place calling me several times and even left a message. Prove it. We waited an hour and she didn’t think to try calling the number as well? Instead she just cancelled my order all together. I know for a fact I gave her the correct phone number. It definitely wasn’t a mistake on my behalf that’s for damn sure. I recommend you don’t go here. EVER. She hung up on me and blamed me for it. Unreal. Customer service here blows. She didn’t even try and make it right and send me a new one. Go to Z Pizza, Pino’s or Dominos. Seriously anywhere but here! Especially if that girl still somehow has a job there.

I ordered online. I received an email confirmation. After waiting for 20 minutes past our delivery time I finally called. The manager (Caitlin) said that she tried to call and received no answer so cancelled our order. Apparently it’s policy to call and confirm the order. That was NOT conveyed when I placed my order. Caitlin (sp?) said she could replace the order and we’d wait another 35 minutes for our food. What’s the point of ordering online if not for convenience and expediency. No thanks! I’ll pay a few extra bucks and go across the street to My Mother’s from now on.

OK, so we ordered pizza for delivery and we made a mistake on our address, we just moved and have an incorrect apartment number. After we realized our mistake we called pizza hut only to find out the driver had attempted to deliver the pizza but could not due to our mistake. After calling the store and correcting our error we waited for our new pie to arrive. We waited, and waited and waited. After more than an hour our pie was delivered and it was… Horrible! I am confident that it was the same pie they attempted to deliver more than 2 hours ago. Called the store and spoke with the manager who was less than friendly and was assured that a driver would be by, sometime tonight, to pick up the pie and give us a refund. We shall see…

Am I forced to give a single star? Unilocal fix this issue first. Coming back to Pizza Hut, this girl working on 7÷25÷14 @ 8:45 pm was rude and mean to me after I gave them almost $ 600 business. She says she can’t deliver to me being mean and rough and hung up phone on me. Fire her because that’s not a good customer service. My business is not going to freaking Pizza Hut anymore just because of her.

It was pizza night! I called home to make sure my kids were excited about it, and then ordered the pizza so it would be there about the same time I got home.
An hour and a half later, I called the store to check on the meal. It turns out that if you don’t answer an unnecessary call from an unknown phone number while you are driving, Pizza Hut will cancel your order, not alert you in any way and act like it’s totally your fault that you thought they’d bring you food just because they said they would when they took your money.
The Domino’s that services the same area? it took them 20 minutes total from my time of ordering at a lower price.

This might have been the most inconvenient, unpleasant pizza experience ever. They card ed D me to pay debit (forgot my ID At home). I thought the purpose of paying DEBIT is to pay with your secure PIN so you’re not inconvenienced by having to take your ID everywhere? On top of that, they got my order wrong and then it was delayed. Go to domino’s across the street and pretend this place never ever existed.

Horrible services and they are all bitches never again ruin the order and we still have tp pay full price

Not a huge fan of this location. My past experience has been delivery and carry out. The first time I ordered my delivery was 45 mins late. My food was cold. The driver was nice he just was lost and instead of calling he was walking around the complex trying to locate our office. The second time I did carry out. Well my food was prepared in a timely manner though I did not realize it until I got back to the office that my full order was not there. I was missing several wings in which I paid for. I did call the location and they credit my account for future orders. The location was super busy though holding a very professional demeanor in serving everyone who walked through the door.

Boneless hot wings were good — plenty spicy hot. Almost too much seasoning, but good. The pepperoni P-​Zones were undercooked and not the least bit crispy on the outside. It was good that they accidentally gave us double the marinara sauce, because the p-​zones needed it. Very dough-​ey. We got the food delivered and it took 75 minutes for delivery. Driver did apologize for delay and told me that they are short of drivers at the moment. Not the greatest, but the hot wings hit the spot.

I decided to order a carry out, when I arrived was immediately greeted by customer service. Since this had the WingStreet option, I ordered an eight piece bone out wings with a p-​zone. Said it would take about 15 mins. Notice they were busy, it was Friday afternoon. But the cooking area seemed to be having a lot of fun. The manager was one of them, their drivers were standing around waiting for their orders to come out. I did get my order with in twenty minutes, no problem. Since their competitor Domino’s is across the street from them, you would think they would do all of the little extras to keep their flow of customers? Inside of this place looks like the surrounding area! Just because you live or work in the ghetto doesn’t mean you have to act like it? Clean the place up! Replace the missing panels in your lowered ceiling! Put some coats of paint on the wall, spruce the place up? I have always enjoyed Pizza Hut, and I will continue to use them. But next time in this area, I just might go across the street?

I wish I could rate negatives but I just put a 1 star which is definitely not deserved! A friend and I wanted to order a pizza and as soon as we parked in the parking lot we seen the employees shooing us away saying we are closed through the window. Wow, I already know most pizza places close the inside about 10 or 11pm so we just wanted to get the number off the door so we could order delivery, but to stare us down from the inside and shoo us away is a no no! We could have easily went to domino’s across the street but we were in the mood for pizza hut. Also, on the window we looked at the hours of operation and they were suppose to be open til midnight and it was barely 11pm. And as soon as we left the parking lot one of the employees ran to the side window to make sure we left!!! If that is not horrible customer service I dont know what is!
COME ON Pizza you are better than that, well at least I thought!