Pizza Hut

My experience at this Pizza Hut has been good. I order takeout and pickup in the drive through on my way home. They always get the order right and always have it ready on time. The only reason I give 4 stars is it is pretty much just regular pizza to me, nothing really special.

Went there about an hour ago, my husband and I got there no one was at the counter we had to call the person out of the kitchen. Taking our order was slow. The menus are dirty. I had to wash my hands. We order salads and pizza. We got our pizza first and the waitress forgot our salads. Never again we are coming to this restaurant. I was disappointed.

The service at this location is terrible. Several times I was the only customer in there and I had to refill my own drink. Don’t recommend this place at all. Service sucks

Ordered online at 1pm and stated we would get our food delivered by 1:45pm.
I called the store at 2:02pm and the employee asked «did you need to place a new order»
I told him that I already placed an order and I was waiting for it to be delivered. His response? «oh, we just been busy» No apologies or anything — it is now 2:10, and haven’t gotten any food as of yet.

New employee made a mistake. It happens to all of us. When I called back to make them aware of the problem Kevin and the delivery driver made everything ok! The quality was great and the students of ITT Tech will continue to order from our local Pizza Hut. Thank you from Tracy!

I order from this Pizza Hut every single week. For the past two weeks, the driver has had to call me because he has no idea where they’re going AND my order has been wrong! I get it being busy and that there are new drivers, but come on! If it’s happened to me two weeks in a row, how many people deal with it usually. I didn’t get my Asiago crust and THATS THE BEST PART!!!

I get the rating now, took over an hour and a half to receive one pizza and it was cold, paid more for extra cheese, looked like the same amount as regular. I wouldn’t think a Monday would be busy so I don’t get the delay. Oh well.

Pathetic excuse for a weekday lunch buffet. Say around half of my lunch bc h break waiting for them to keep the buffet stocked… food was poorer quality than the regular pickup items.

Terrible. Instead of contacting the customer for more clarification on how to find the location on delivery, they just cancel the order and wait until we call to find out… Awesome.
**managed to still mess up the order second time around. Don’t go here. Terrible service and terrible staff.

The classic supreme pizza is the best. The new gourmet pizzas are like eating out of a trash can!

WORST PIZZA HUT EVER!!! DO NOT ORDER FROM THE RESTAURANT.
I had to stay in a local hotel because of a gas leak in my neighborhood. So decided to order a pizza.
Went to pick the pizza up and wait 15
Minutes before anyone even came to the front. The waited what seemed to be
10 minutes (probably not that long) before the lady took my payment. Very frustrating.
I get the pizza and bread sticks and ask for pepper and cheese — this Pizza Hut charges $ 0.75 for this what is normally free. I was shocked.
I get back to the hotel and the pizza has a kind of funky taste. Oh the breadsticks are burned. WTH!!!

Literally just waited an hour for dine in. Worst service ever! We just walked out! A take out customer that came in 30 minutes after us got his food before us! What a joke!

Have only stopped in for take out. If you don’t order ahead it will take over 10 minutes. The staff is not overly friendly but not rude either.

Came in for the lunch buffet that starts at 10:30AM for $ 5.99.
The pizza was OK, nothing spectacular.
One pepperoni pizza had MINIMAL cheese on it and there wasn’t any covering the painted-​on sauce. This was a classic case of bread fluff painted with sauce and lightly dusted with cheese.
If you’ve read my other reviews in the past you know how I feel about this.
I snidely asked one of the ladies «What’s missing on this pizza?»
She said the cheese drifts when the pizza is cut.
WELL GUESS WHAT!!!
THE CHEESE WOULDN’T TRAVEL IF THERE WAS ENOUGH ON THERE!
I didn’t feel like being a dickhead so I let it go.
She said she would talk to the cook about it.
I still had my fill of some of the other pizzas.
At least it’s not Pizza Patron, who wouldn’t know pizza if Mr. Grimaldi himself rammed his pizza down their throats with the butt of a baseball bat.

When finding this location on Unilocal to do my own review. I saw the overall reviews for this place don’t seem really good, so I feel fortunate my visit here was decent. This review is coming from someone who was a Pizza Hut manager for 2 plus years in Hawaii, so you might find my review more relevant. Or less! haha!
Hard to beat the price at $ 5.99. It does cost $ 1.99 extra for a soft drink & $ 0.99 if you wanted a salad. The restaurant was reasonably clean and busy too. Good thing about it being busy is that it keeps a steady stream of hot and fresh pizzas coming. The setup I found a tad peculiar is that there is a partition that separates the dining area in two. Maybe that’s to split the buffet and non-​buffet diners? I don’t know. We were seated promptly and had a very nice waitress that kept our drinks filled and even brought some supreme pizza directly to the table after I had asked if they could make some. The pizzas, breadsticks & pasta tasted about what I’m used to from Pizza Hut. Since it was neither amazing or horrible I was gonna give it 3 stars but the great service, I had to bump it up to 4.

I like being called boss lady a lot, and my fiancé likes to be called boss. We heard a lot of this while dining here after an exhausting day of moving decades worth of accumulated belongings. The waiter took awhile to get us any menus but the place was busy in all fairness. The pizza and fries were actually pretty good compared to the locations in Chandler, does Chandler really suck that bad?
Service was friendly, as I mentioned we heard a lot of, «what can I get for you boss?» etc. This location was also a lot nicer than what I am used to for Pizza Hut. Although I hear a lot of aggravation over wait times. A lady coming out as we were going in was grumbling to herself about how she had to wait 40 min to pick up her order. I don’t know about you, but when I see people grumbling to themselves I have to think they are supremely pissed off about something. Maybe not the best location to eat if you are shell shocked starved or in a hurry?

This one sucks! Was staying at the Hilton, ordered a pizza said it would be here about 11pm, showed up at 11:30pm (I ordered it at 10:20pm) and the pizza was room temp!!! Called manager, he offered a credit for another medium pizza. Ok, was somewhat satisfied. But then when I called on Sunday to claim my pizza that was owed to me, the girl on the phone said it would be a little over an hour for delivery!!! What the hell is the point? Are they that short staffed for an entire weekend?!? Bad business.

I’ve been here about 4 – 5 times for the lunch buffet over several years, always hoping for a better experience. The price is right for the lunch buffet but the quality of the pizza is shabby. As another reviewer stated well; salty. If you order a regular pizza it is not nearly as bad tasting as the lunch buffet.
The restaurant is well worn out, cramped seating, and normally only two staff checking customers out, seating, refilling drinks etc. Seems very under staffed.
I do not know why I continue to have faith in this place; however it is time for a change of location and never here again!

This review is for the delivery service at this location. I will NEVER order from this location again. It is the only Pizza Hut that delivers to my area, but I will just have to make do.
I wanted to order online, so I looked up the deals, found my location with the bright «Online Ordering» badge next to it, and got ready to order. After I clicked next, it informed me that this location does not accept online orders. Why did they put the badge there then?
Anyway, I was really craving some pizza, so I called the number. I spoke with a woman who sounded less than excited to take my order. I gave my name, phone number, address, order, and finally paid with my card. She said it would be there in 40 minutes.
After an hour and a half of waiting I called to make sure everything was okay. I spoke with one female, who could not find my order. She then handed the phone to a second female, who could not find my order. They sounded confused, as though they weren’t really sure how to do whatever they were doing to find my order. I had called back the same location and same phone number as I did when I ordered, and gave them the same phone number to look up my order with — which apparently is the ONLY way they can look up an order, not even with name or address, they said. That makes no sense.
Regardless, my pizza never came, so the woman I talked to the very first time didn’t even enter it, or didn’t enter it right. By the time I got to the third person on the phone, asking me the same questions as I had already answered for the first two women I was done. Obviously I wasn’t getting a pizza anytime soon, and I most definitely wasn’t going to place an order with them again, so I got off the phone so I could finally get my dinner I’d been waiting two hours for now.
Which takes me full circle as to why I wanted to place my order online. It is trackable, and I don’t have to depend on some random person on the phone who may or may not enter my information.
In the end, my Chipotle was very delicious and satisfying.

I grew up in small town in Texas where we had 2 dine in Pizza-​Huts. They were always great. I even had one of my b-​day parties at one of them as it had an arcade section in it. I think it was my 12^th or 13^th year b-​day. Pizza and arcade games, what else could a young guy want at that age right.
Anyways, I am much older now of course and although prefer to support the local Pizza places, I still on occasion order from Pizza hut and the likes. I had not seen a dine-​in Pizza hut in Phoenix in the longest time. So when I drove by this one, I made note to stop by in the next time the mood for Pizza would strike. So visited this dine-​in Pizza hut yesterday.
Although our waitress was nice, she wiped off our table from whoever ate before us with just a wet paper towel, rather than with something that would sanitize the table. The crumbs she wiped off went onto the carpet/​floor and left them there. There were only 2 other parties at the time, yet the all the remaining booths hadn’t been cleaned and the menus were sticky.
The restroom was a bit unkept, by this I mean there was urine left from whoever used it prior and a dirty toilet brush with no holder towards one corner. I did like the self shutting off faucets, they save on water, however I would prefer if both the faucets and soap dispenser were on sensors.
It is clear that this dine in is in need of repairs as the booth seats were deeply torn, almost like they had been slashed open.
On the bright bright side the pizza that we ordered was good, hopefully the kitchen does a better job cleaning.