One of the worst locations!!! I just called to place a order and was told that they didn’t have any beef toppings. Called 2 weeks ago and it wasn’t any dough. WTF!!!
Mirna U.
Évaluation du lieu : 1 Phoenix, AZ
Service sucks especially on the phone a girl that every time she sounds stoned gettin the orders wrong. Not paying attention when u r paying with card. Love pizza hut hate this location. Please somebody do something about it!!!
David N.
Évaluation du lieu : 1 Avondale, AZ
BELIEVETHEREVIEWS! This place was just as it is reviewed. I ordered a large pizza and some wings. When I went to pick it up, the place appeared dingy. One employee was scratching his head and did not wash his hands before touching the food. When I received my food all seemed okay. However when i went to eat a wing, I came across a long brown hair. After just about throwing up, i threw out the food. I will never go back.
Kim K.
Évaluation du lieu : 1 Scottsdale, AZ
If I could only give zero stars. First of all, I love Pizza Hut. This one is close to my house, so we use it. We are consistently disappointed. Like, every other time. It is so shoddy. And their managers are a joke. We are going to start driving to our old neighborhood because this location is absolutely clueless and have zero customer service skills. It’s like it’s run by monkeys.
Amanda B.
Évaluation du lieu : 1 Phoenix, AZ
Ok. So let’s start with the fact that I have been ordering from this place for at least 3 years. And I order in spurts cuz sometimes I’m lazy and pizza delivery is easy. Anyways, in the past 6 months I have had nothing but issues with this place. From the pizza being cold, to it being 45min late or to tonight’s issue of never being delivered. Seriously? Now, I could have understood if there was an issue, but I called once it was 30 min late and they said oh it’s there just for me to call another 10 min later to be told a story of how the guy couldn’t get to my apt but 1st I was told they went to the wrong address, then they tried calling me 30 min before when the pizza was supposed to be delivered but my phone never rang. If you’re going to BS me at least keep your story straight… don’t bother with this place. I know I’m done.
Jen P.
Évaluation du lieu : 1 Phoenix, AZ
I’ve only lived in this area for a year and since Pizza Hut pizza isn’t that good to begin with, I’ve only got food from here twice and OFCOURSE both times they screwed it up. I had been craving their bread sticks so I got them with my pizza and they forget the sauce. Like, really??? How do you forget the sauce… That MAKES the breadsticks. Thinking they couldn’t be dumb enough to mess up an easy order for the SECOND time, I ordered buffalo chicken pizza and there’s no buffalo sauce on it!!! Are. You. Kidding. Me. And fast food workers want paid $ 15/hr… SMFH.
Perry B.
Évaluation du lieu : 1 Phoenix, AZ
What can say… this place sucks. let me counts the ways. Order was over 40 minutes late… waited one hour and 40 minutes… Of course the food was cold when I got it, bread as hard as a rock. pasta was dry and crusty. Any experienced driver or staff member would of noticed this and re made it… says allot about what goes on in this store. The driver got lost, seriously… hire someone that speaks ENGLISH and knows how to use a GPS. The receipt said I was a new customer been ordering from here at least 7 years via my earlier reviews since 2008. Took me a week to get a hold of the manager who would give me a credit for the shit service and the shit food. Used the credit for pick up, gave it to a homeless person… never eating here again.
Alessa M.
Évaluation du lieu : 1 Laguna Hills, CA
Order was almost 30 minutes late. Driver was standing outside of my building and couldn’t get in, even though I have specific directions over the phone. Rude employees and told me I wasn’t allowed to order from them again. Like I would, everyone working there is a half wit.
Clarissa L.
Évaluation du lieu : 1 Denver, CO
I finally get my delivery 1hour and 20 minutes later! Of course it’s cold… and all I wanted was some pizza. This place clearly lacks in delivery and customer service. I’d give negative 10 stars
Laura U.
Évaluation du lieu : 1 Phoenix, AZ
It was absolutely horrible. We ordered delivery and after two hours it hadn’t arrived. We called at the hour mark to see what was going on and was told it was in the next car to go out. I then called again after 40 minutes and found out our pizza wasn’t even made yet! I’m sorry but that’s unacceptable. We canceled our order and are never ordering from this Pizza Hut again.
Stephanie L.
Évaluation du lieu : 3 Phoenix, AZ
They had someone new take my delivery order. She screwed it up but after an hour the manager Manny corrected it all for free plus sent me a warm and gooey Hershey’s pie!!! All no charge. Ty!
Brenda B.
Évaluation du lieu : 1 Scottsdale, AZ
This Pizza Hut is terrible. I called and was on hold for 10 minutes, then they just hung up. Happened twice. Their service couldn’t be worse.
Brandon S.
Évaluation du lieu : 2 Phoenix, AZ
This is the closest Pizza Hut to where I live. We’ve ordered here a few times. One time everything was perfect. The second time, our breadsticks were not the ones we ordered and paid extra for. We called and got a credit for a future order. The third time, the pizza was lukewarm and we didn’t bother to call the store. The last time we ordered, our pizza was 10 minutes late, lukewarm(at best) and the breadsticks were not right. Keep in mind, I live about 1 mile away. I called the store and they gave a full credit, however there shouldn’t be this many mistakes time and time again.
Louis g.
Évaluation du lieu : 1 Huntington Park, CA
Why the hell do they let dogs inside of this place… that’s disgusting. what goes on in the back… .I’ll be getting a refund soon
Diana D.
Évaluation du lieu : 2 Phoenix, AZ
I really hate writing bad reviews, but this store has really bad pizza. This Pizza Hut is not okay. First, the pizza delivery didn’t follow instructions to my home and they were 25 minutes late.(however, the delivery guy was great. Friendly and apologetic). Next, the pizza was STONECOLD when it arrived. Third, I just ordered a cheese pizza with extra cheese since my 3yearold was in charge, and there wasn’t much cheese on it at all. Last, the garlic butter, although a great idea — there was SOMUCH garlic butter, that it was greasy and overpowering. Just a fail all around. The 2 stars is for the delivery guy. He was nice, even though he didn’t follow the directions I gave.
Naomie D.
Évaluation du lieu : 1 Phoenix, AZ
Ordered online today took 1 hr and 30 minutes to get delivered, and my pizza was cold. I don’t think I’ll order from this location again.
Tyson C.
Évaluation du lieu : 1 Mesa, AZ
Tried this place a couple times, didn’t get a hot pizza and it was kind of soggy on bottom both times. I decided to try them again with a Free large 1-topping pizza coupon I received. Called to order the pizza, bread sticks and their cookie pizza thing but they refused to take the coupon so I didn’t order anything. This was you last chance
Steve H.
Évaluation du lieu : 1 Edmond, OK
Took forever. Paper plates. No red pepper. Hair in my food. Phone rang off the hook. Dirty lobby and dinning room. Hmmmm, that seems like a fair assessment of what we had.
Stephanie V.
Évaluation du lieu : 5 Phoenix, AZ
I know I’m being generous with my vote o’five stars right now because I’m super hungeeee… But thank you for being open this late and for delivering my goodness to me!
Crystal C.
Évaluation du lieu : 1 Tulsa, OK
Pros: Consistent quality. I like the pepperoni pizzone and my sister likes the Hershey chocolate sticks. Cons: Why would I bother to place my order online hours in advance, if its not going to be ready when I arrive? They didn’t even start making it till I got here. Additionally, they got my order wrong! Scary neighborhood and parking lot full. I had to park in the shopping complex next to this one.