Port of Subs

Bad: cucumbers, lettuce were soggy, not crisp.
medium comes with a small drink, I paid $ 9.45 for a meal. expensive for me.
Good: The sub was good, I got the #1.

The sandwiches are good and fresh, but the girl treats her employees like garbage. I’ve been to Port of Subs several times and noticed this on several accounts. She is very belittling and hostile towards her new employees. It can be heard while you’re sitting down eating. It makes for a very unsettling atmosphere. Port of Subs is no longer getting my business.

Strike 1: Does not pick up their phone promptly. Had to call three different times after the first two calls rang 8+ times while trying to place a pick up order.
Strike 2: Either does not understand English well or is hard of hearing. Have to repeat almost half of my orders even after speaking slowly and clearly.
Strike 3: Order is not ready by their pick up time, and even then, they didn’t even get some orders right
Very sloppy service, sub-​par ingredients. I wouldn’t have returned if it wasn’t for a co-​worker who wanted to specifically order from there again, but I ran into the same issues both times.

Great sandwiches tasty freshly sliced, excellent service and prices!!! Definitely would recommend.

Great food guys; however this occasion the time management was not was it usually is when myself or I’m there with a previous customer. This time there was a customer in front of me who left after me and the person who walked in after me was serviced before me and was still last to leave. This was 2pm on Monday with at least 4 workers in the front and maybe more in the back. Not sure what happened before I arrived so I wanted to leave this review since that was something I expect from other places I don’t go to anymore.

Of all the chain Sub shops this one is the best. The bread is fresh and the veggies always ripe and fresh when ordering a large party tray. I love their online ordering for parties and events. The menu is easy to navigate and is always ready when promised. They will even whip something together at the last minute.
Our guests think these sandwiches came from a gourmet shop and are quite surprised when I tell them they came from Port of Subs. The parking is terrible so I deduct one star but that is definitely out of their control. Hungry for a great fresh sub? Look no further than Port of Subs.

The manager at this store is so good at her job. She is gold.
Although, they really skimp on avacado. I know they are expensive, but when I am paying the same amount for a vege as I would for roast beef, I should get an adequate amount of the main ingredient.

Great sandwich shop I’ve always loved it, the meats and cheese are sliced fresh and the bread is delicious. The employees are super nice and always remember repeat customers so be nice and leave a couple bucks in the tip jar!!! Are there some patrons that go who can sometimes be annoying?, yes that’s anywhere, one cannot dock points for your surroundings it’s a public place after all. Much love for Port of Subs! :-)

Great Sub Sandwich’s! We have been to this location twice now and both times the food was great. We went there on Labor Day and there was no wait but the customer service was even more amazing. Crystal was very friendly and acted like she loves her job. We will be returning for sure!

I really hate how one person is asking me what I want on my sub and the other is requiring me to pay at the same time. They both seem to want me to hurry so the one taking my money is demanding payment and the other is taking the initiative what and how much I want on my sub. This happens every time at this store.

I came here for lunch… service line is in the back so you have to walk around the dining area or cut people off in line to «start». I had to re-​direct a couple people who came in after me. Service was also really slow and the meat slicer was spitting out meat across the counter. Then, while one of the staff was making my sandwich, there was a disgusting guy who literally came in, cut me off in line, proceeded to the cash register and demanded change for the bus (mind you he didn’t order food but would «think about it»). Staff didn’t say anything since he wasn’t ordering a sandwich… rude much?! I get to the cash register and she asked if I wanted to leave a tip… for what?! Crappy service, rude patrons and mediocre food? No thanks! Needless to say, I won’t be back.

This place is SUPER close to my work and I’ve stopped in at least 5 times, so I feel I have experienced the basic gist of the place.
Pros:
–sourdough bread (my fave)
–fresh sliced meat and cheese
–doesn’t have that yucky «subway smell» that sticks to your clothes
Cons:
–the meat and cheese are no better than any other place
–WAY sub-​par toppings. have your pick between wilted iceberg and soggy tomatoes, basically
–they flat out just ask you to tip them
You’re making me a frickin’ sandwich, this is basically no different than Subway, where no one would ever think to tip. You have a clearly visible tip jar on the counter, so I know I can tip if I want. Why ask me to tip you? It’s seriously awkward and unprofessional. (No tip wank intended, I’ve done food service, waitressing, etc. I tip where appropriate.)
Tonight I went out and bought mayo, sourdough bread and some salami… I will make a way better #12 myself, thankyouverymuch.

2 stars. I’d give 0, but my sandwich wasn’t terrible. So 2 stars for my food being good. 3 for below average service.
Unfortunately, it’s close and one of my boyfriend’s favorite fast food places so I may end up eating here again, but not by my choice.
Anyways, all the sandwich makers had scowls on their faces, shit attitudes.
I ordered the turkey bacon avocado sandwich and my sandwich maker forgot the avocado (the reason I even got the sandwich), so I told her to just add that on and we’d be good. She scooped it up and put it on the edge of the sandwich and put the bread on… didn’t spread it or anything.
Since she was already in a shit mood I just decided to take it home and I’d spread it myself.
When I got home the avocado was all over the place, but not in my sandwich and the damn thing wasn’t even cut all the way through…
Messing up my food is a sure fire way to piss me off. I had half a mind to just throw my sandwich at them and make them redo it and do it correctly.
It’s not difficult to make a damn sandwich. Next time I’ll suggest just letting me go back there and making my own (if I am ever forced to go back).
I’d suggest Jimmy Johns or Silver Mine in Tempe. Much better service and food.

This sub shop is close to work so I get to eat here often. I usually get a salad. They will make any sandwich into a salad for you if you are into low carb diets. They slice the meat right in front of you after you place the order. You then get to customize your sandwich or salad the way you like. You can even pick romaine or shredded lettuce for the salad. Portion size is good and a salad is around $ 8.

Unlike others, I don’t take off a star for service unless it affects the quality of my food. People in the food industry are always in bad moods and I give them wiggle room.
Did anyone else know these guys deliver? Delivery charge is $ 1 if your order is under $ 15 bucks and free over that. They have a 5 mile delivery radius.
Ordered two times here now — Pastrami delivered, NY Steak in store. Both were very good.
The Pastrami gave me no surprises. The steak was not strips of steak but rather thinly shaved steak if you’re wondering.
The Pastrami took 25 minutes from call to doorstep delivery. It was still hot.
Good quality subs, prices seem fair. Their bread tastes a little more «artisan» than Subway.

This place was Whack! I would rather go to Subway, it would actually be an improvement on service and flavor.
My wife and I went in and apparently they were doing a to go order so we waited about 3 minutes before even being acknowledged, by the way we were the only people in line. After the 3 minutes we were finally asked what we wanted. After ordering we noticed a very uncommunicative Manager trying to direct an employee, just a tip, if you want someone to do something you actually have to say it.
Upon check out the same Manager helped us and was still uncommunicative. Very disappointing that the representative of the establishment doesn’t say «thank you, sorry for the wait,» or even «I hope you enjoy your meal.» Well if we had enjoyed the meal I may be giving another star, but we didn’t. Maybe it was an off day but we will not be back to test our luck.

I was pretty stoked on this place at first. 5 stars worth of happy.
But that’s been sliding downward for the past couple of months. Seems like they brought in some new sandwich makers who are either a) incompetent or b) just don’t give enough of a shit to do their job right.
Went in today, August 8, 2012 around 1:15. Two guys behind the counter. I order a #12, no cheese, double meat. Not a big deal, right? First thing I notice in this process that I’ve never seen is that there’s a congregation of flies on the meat slicer. Not a huge deal as I’ve seen a lot worse in Africa, but still, pretty foul really. The slicer had not been cleaned in some time, so you could see meat detritus all over it. Oh well, I thought, I can let this slide.
The guy then slices the regular amount of meat, two rows. I mention to him that I had ordered double meat, he feigns that he didn’t hear me, then hands the sandwich over to the second guy in the line, and walks off.
I mention it to the second guy. He says «Oh that is double meat» which was bullshit. I am a large mammal, and I’ve eaten at MANY Port-​Of-​Subs over the years. Its four rows of meat spark plug. He ignores me.
Then they move on to topping the sandwich. I ask from the onset for extra lettuce, gotta sneak in a serving of veggies any way I can. He opens the lettuce bin, its almost empty and then he tries to short me even the regular amount. I ended up having to ask 4 times to get the proper amount.
Then they charge me, without telling me, for double meat. It didn’t dawn on me til I had my credit card back in my hand.
I am normally a huge POS fan, ask my girlfriend who hates this place. However, I think I will save myself some hassle and some BS and go out to Tempe even though this particular franchise is all of 5 minutes from my house.
And if this is being read by anyone who manages that place, I’d really suggest firing everyone working today and starting over again. Your staff are going to kill your business. I’m done with you until someone shows that things have changed. There are a lot of places to get a sandwich in the Valley. You’ve lost my business.

Great sub and very fresh. They slice the meat when you order the sub and it seem much bigger than what you get at Subway and the others.
I ordered a No. 1 and it was yummy.

Love Port of Subs and so happy that we have one in Phoenix proper!
Their bread is delicious and their mayo/​mustard combo is a must. They also have sliced pickles which makes the sammich.
So much better than the Quizno’s that used to be here.
I will be back and hope you’ll visit too, I want this to stick around!