Owner and wife Tina gives the most perfect gel mani I have ever received! My nails always look like model hands when she’s through and she is quick too!
Kelly L.
Évaluation du lieu : 5 Phoenix, AZ
I’ve been going to Prestige Nails for years. Since it’s come under new management, Ellen and her team, have really done a great job at putting the customer first. If I ever have had a concern… all I’ve had to do was let the manager, Ellen, know. She’s taken care of me every time. I’ve also seen her go above an beyond for other customers to make them comfortable. She’s even referred me to another competing salon for a facial. That’s service! The staff is friendly, clean, and skilled. The massages are the longest and most relaxing massages I’ve ever received during a pedicure service. I have no plans to ever go anywhere else and I tell all of my friends to stop here if they’re in the area! I read some of the poor reviews and have to wonder if the disgruntled customer took the time to voice their concerns to the manager before taking to the Internet. It’s amazing what voicing our concerns can do. Not only to help resolve a specific situation, but to guide employees in situations going forward.
Kathi L.
Évaluation du lieu : 5 Phoenix, AZ
I love Prestige Nails. It has been a great experience every time I have gone. They are friendly and remember me, even if it has been a long time since I have been there. I always tell the girls that I want something fun on my nails. They get creative :)
Jan S.
Évaluation du lieu : 1 Phoenix, AZ
Don’t waste your time or money on this place. Yes its Wal-Mart, and believe me I’ve had plenty of complaints about this Walmart, but this place is pretty bad. I get that they need to upsell, but they are just unprofessional with bad costumer service. The cashier and waxer told me to bring cash next time and questioned the tip I gave her. You should never talk to a costumer like that! Well, they lost business from me and hopefully from a lot more people. The only good thing: the waxing does not hurt.
Gwen W.
Évaluation du lieu : 1 Phoenix, AZ
This place is horrible!!! I gave this place a second chance because its close to home. Big mistake! Both times they hound u the whole time w upgrades going so far as to shake their heads & tell u how much u reeeeally«need» it. I told her 7 times I only wanted a basic pedi & was still told 3 more times I needed my callus removed &3 times how badly I needed a manicure. If they asked me one more time if I wanted f*#king flowers on my toes I was going to lose it! Also the massage was seriously less than 1 minute long! All i wanted was to relax for a few minutes! If i wanted to be bigges to death i would have taken the kids w me. Will be going elsewhere from now on.
Briana O.
Évaluation du lieu : 1 Phoenix, AZ
I visited Prestige Nails & Spa on my birthday, excited for a Mani-Pedi treat for myself. I was not ready for my negative experience… During my pedicure, my nail technician kept rubbing her boobs on my feet each time she had to lean over. Weird. I’ve gotten plenty of pedicures at different places & this has NEVER happened before. I agreed to get callous removal removal, and she pulls out a cheese-grater like device, also never seen this before. When she was finished, all she did to clean the instrument was rinse it in the same water my feet were soaking in… GROSS. I began to picture all the other feet it had touched without being properly sanitized. I was hounded to get a flower on my toes, by three people including my technician. I politely said«No thank you» each time but I should have said«No…I’m not 12.» When it was time for my manicure, there were plenty of manicure stations open, but instead my technician decided to do my mani in the pedicure chair. I had to balance the bowl on the armrest that I was soaking my hands in. Not to mention having to be awkwardly twisted to one side the whole time. When she was finished, the paint was SOFAR from my cuticle it was embarrassing. Within two days 60% of my manicure was gone… also has never happened before. I considered to not tip her at all. When I went to pay, she saw cash in my wallet and said«You pay me in cash!» How presumptuous! I said, «I wasn’t planning to, can I just tip you on my card?» I feel that she pretended not to understand what I was saying and replied«I can get you change.» The woman whom I asked for change from asked if I wanted two 10’s. Yeah right. You’re geting a $ 5 tip if you’re lucky. She scoffed at my $ 5…I now wish I had not handed it to her. I WILLNOT be a returning customer.
Susan J.
Évaluation du lieu : 5 Cave Creek, AZ
This is a bit out of the way but I was pleasantly surprised. They got us in very quick and did a nice job on the pedi. Even the hub was pleased as she brought out the power sander(just kidding) to our dry dry feet. The prices are competitive and the massage chairs were some of the best around. The creative design on my toes was no challenge and turned out awesome.
Melissa M.
Évaluation du lieu : 2 Collinsville, IL
while normally happy with the services I receive, today I had a very disappointing experience. I left my phone there, knew I’d left it there, called and was told it twice it was not there but used an on-line app to determine it still was. I took a security guard with me to avoid difficulty in retrieving it and send an alert signal to it so I could find it. It was in the cash drawer in an unmarked envelope. Again, not complaining about the nail service but service shouldn’t stop with the nails.
Mindi D.
Évaluation du lieu : 5 Phoenix, AZ
I’ve passed by prestige nails in walmart 100s of times but never really thought of having a pedicure there(even though they are always busy!) As I stared at my feet, long overdue for a pedicure, I thought it was about time to try them… since walmart rarely let’s me down why should the nail salon inside? To my surprise I got a wonderful pedicure or $ 23 not too bad this day in age… my to mention it was just as good as going to the more upscale salon just across the street! I’m glad to be the first to review them they deserve it! Now if only they did facials at walmart and hair I’d be set!