Pro Irrigation Services

Very friendly staff that was willing to go above and beyond what I needed. Installed new irrigation very quickly and very happy with their work.

Grateful for their help. Courteous and thoughtful. I will be back. Thanks again

I was tired of the constant repairs of my sprinklers and drip system over the last 2.5 years. I got 4 quotes to do a complete replacement of everything with the newest yard technologies. Their bid was not the lowest and not the highest, but I just felt comfortable with their approach and professionalism. I also received their full quote within 90 minutes of their visits via an email with a link to the quote, again very professional. I accepted the bid, and they scheduled the job. WOW, what a great team of people!!! This was a VERY large project taking a 4 man team 10 days to complete. Prior to leaving every day, they would ring the doorbell and give us an update, then to top that off, since I was out of town during some of the project, I would receive email updates in the evening. TOP NOTCH COMPANY… Highly recommended!!!

Tom, Pro Irrigation, came to my home yesterday to fix two water problems. The work was outstanding and the service more than what I expected all at a reasonable price. I highly recommend this company for all your water needs.

Professional organization. Installation crew did exact what they needed to do without my supervision. Excellent clean up of the area and very considerate. I highly recommend this organization.

Josh and his team did a terrific job installing a new irrigation and lighting system in our backyard. They completed the project on time and were fairly priced for the work done. I appreciated their responsiveness when questions arose and their willingness to make adjustments along the way.

I had been having problems with a fountain on my front patio for quite a while. The pump burned out, the timer quit, and lastly, rodents chewed through the pump power cord. Pro Irrigation fixed the first two problems, even replacing a pump that was defective from the factory. The most recent problem with the chewed cord was resolved quickly and ingeniously by Josh. he showed up on schedule to assess the problem and returned within a few days with a solution that should forever foil the rodents. He armored the cord with a length of flex conduit (wires removed) and put the spliced power cord in a junction box he fastened to the wall behind the fountain pedestal. Problem solved. Reasonable prices, good service. Call them if you have a problem. I can recommend them based on my experience.

I have waited a few weeks to write this review. Originally, I had a leak under my patio with my irrigation system. I asked Pro Irrigation to give me an estimate of what it would cost to fix it. They came out and said the fix would potentially cost about ½ of what it would cost to put in a new system. I decided to let them put in new pipes. My original system had six sprinkler zones and four Plant and tree zones. I expected the exact configuration on my new system and was never told that it would be different. After cutting my Pool refill pipe and cutting another pipe, which they just threw the cut pipe under a bush and covered up the broken end, they told me my new system was ready to go. I had just resurfaced my pool and I found piles of rocks and dirt that had been thrown in the pool by the people digging the lines. At the end, they never checked for leaks or even program my timer correctly. In a few days, I noticed that I no longer had four zones for my front and back trees and plants. Everything was on the same line. I was never told this would be the configuration. Also, there were two leaks that they had to come back and repair. I would not have let them install this irrigation if I had known everything was going to be on one line. After several phone calls and some very harsh language, I was told that they were trying to save me some money. They should have told me what they planned to do. I did not ask them to save me money; I wanted the same type of system that I originally had. They agreed to add the additional line for $ 500 extra, but I had invested as much money with Pro Irrigation as I wanted to invest.
I continue to have issues with the way they set up the watering timer. I won’t call them because I don’t want to have to deal with them anymore. I would NOT recommend them to anyone. I asked several times to have a talk with the owner, but no one would ever let me talk to him. I could only talk to the salesperson and the estimator of the job. Now I can’t water my front yard differently than the back yard and I can’t control the amount of water my trees get vs. what the plants get. Everything is on one line. I just decided to use this as a lesson. Just because you see good Ratings for a company on the Internet, does not mean that company does a good job. In my opinion, Pro Irrigation is one of those companies.

I am beyond impressed with the recent services provided to us by Pro Irrigation.
Our ancient drip system had given up and we needed the whole thing replaced. Pro Irrigation was willing to come out immediately and said they could replace the system within the next week since the drought/​flood combo was killing off all of our landscaping. I called a few other companies in an attempt to get some quotes, but no one else would replace the system for at least another month as it was «too hot,» which was not an option for us at this point.
Throughout the entire process the communication was great (called to confirmed timing) and they actually showed up when they said they would. They did a great job installing the new system and when the guys left you couldn’t even tell they had done any work — our yard looked pristine.
Overall, I couldn’t be happier with the service. Thank you Josh!

We were away on vacation when one of our valves broke in the back yard. Completely flooded our back and front yard-​had been leaking for a while-​my on-​line water bill was double our usual amount so I called my city utility. One of my neighbors noticed the water and contacted the city-​they came to my house and shut off the water.
When we got back (10) days later I called Pro Irrigation. They set up an appt and diagnosed the problem. Did a temporary fix and Tyler came back (2) days later (our choice). Fixed it in about an hour-​had all the appropriate tools and hardware. The type of problem we had could not have been diagnosed or fixed by a traditional landscaper. Really glad I called them.

First, I would have provided five stars, but Pro Irrigation never actually did any work for me. Yet. I requested an estimate and Josh was very accommodating scheduling the time. This was then confirmed by Tyler a day before. I then promptly received a quote, which was very reasonable, a follow-​up phone call, and then I requested the service. I ended up cancelling at the last minute when I found out that a family member had come to the residence and made the repairs without telling me. They graciously cancelled.
I’m writing this review simply due to this company’s attentiveness and professionalism. They were excellent in their communications (except when I cancelled I didn’t get a confirmation that they received it) and I felt confident they would perform the work. I plan on having them back.

I had Pro Irrigation come out to look at an issue I was having with pressure within the system and the sprinkler heads not operating effectively. The office coordination was exceptional, got an immediate call back and the gentlemen that came to the house called when they were on their way and showed up on time.
They quickly addressed the issue which was simply a drip valve manually in the «on» position from my landscaper. I was a little surprised on paying for 2 guys for an hour for such a quick fix but having the system working again is worth it.
This is better service then you will find with most PHX companies, regardless of the industry.

Tyler arrived on our agreed to time schedule.
Reviewed our problems and did some quick checks. Opened our water valve box and tested the valves. His analysis was on the mark. Tired valves (16 years old system) and solenoids. He rebuild both valves and then went around with us to check each drip station. No other problems exist.
Great service in a timely manner and a reasonable price. This will be my go to service for irrigation issues in the future.

I have been using this company for over a year and they are amazing. They are always professional, on time and honest. I would recommend to anyone.

My One Star Review for Pro Irrigation Services:
I did an internet search and found good reviews about them here and on google (and nothing but high praise on their website :)
So I called them Wednesday of last week and made an appointment with Josh to get an estimate for some work I needed done.
He said Tyler would be here between 1 and 5 pm today (Monday)…and he would call to let me know when he was on the way.
I thought a 4 hour window seemed a bit much but figured they had good reviews and so I’d set aside an entire afternoon and wait for them.
But today after waitng from 1 to 4:30 pm… I still hadn’t heard from Tyler and so I called to see if they were still coming and spoke to Josh who said Tyler had been at another commercial job all day and would try and get a hold of him and ask him to call me.
By 4:55 I still hadn’t heard anything and thought I’d call before they closed for the day to see what was up. As I called and began to leave a message… my call waiting showed that someone from Pro Irrigation was calling me so I clicked over and it was Josh who said he’d left a voice-​mail and text message for Tyler and still hadn’t heard back from him.
I told him not to worry about it that I couldn’t wait any longer. I had other things I needed to do but also wanted them to know why I was cancelling… so I explained that since I’d been waiting at that point 3 minutes shy of 4 hours without so much as phone call from Tyler… and that if this was the way they’d treat me when they were trying to get my business… I figured it would be the same or worse if I hired them.
Rather than apologize Josh said that I had the «wrong impression» about them… and when I started to respond… and he HUNG UP ON ME!
Apparently Josh wanted to put some icing on the «wrong impression» cake they’d been serving me all afternoon.
— — — — —
Update: The elusive Tyler did finally call and leave a message for me at 5:21 pm… saying he could be at my home in a half an hour.
That would have been 5:51 pm… almost an hour past the 4 hour window they’d asked for… and that’s giving him the benefit of the doubt that he would have actually shown up in 30 minutes.

They were quick and did wonderful work. They replaced all of our sprinkler heads, fixed the wiring and a bunch of other things. The work was great and their prices reasonable. Will definitely use them again in the future.

This was one of three companies I received a bid from for replacement of my sprinkler system. It wasn’t the lowest bid, but the person who gave us the bid (Matt) was the most professional of the people we met with, and took the most time to explain the work being proposed. We hired them for the project. They did the work on schedule, and the quality was excellent. However, they failed to run drip lines to a few of our trees. When we pointed out the issue, they acknowledged the problem and came out the same day to fix it. That is what impressed us most. Bottom line, they do what they say they’ll do, and they do it well. They also are real easy to work with. We intend to use them for other work as the need arises.

Ok, so we all know what it’s like to need a service and usually when we are in DIRE need of someone fast, we cannot find someone reliable or even to call you back!
We bought a new home in Desert Ridge and the previous owners had put a lot of time and money into the landscaping, including cactus, palms, flowering plants and banana trees. After 2 weeks of living in our new home, I noticed the plants looking pretty sad. I had no idea if the irrigation was working or not, since this was new to me.
I called 3 irrigation companies, all 3 were answering machines, I left messages and to this day (2 weeks later) have not received a follow up call from any of them. I had waited 24 hours for a call and found Pro Irrigation Services. I called, Josh answered, he had someone here THAT DAY, he even showed up AFTER 5pm when most people are going home, fixed the issue and explained everything to me. He charged a very fair rate for parts and labor and everything works perfect! I will have them out this fall when things get slower for them, to update my system and make sure that it’s all working properly!
Don’t waste your time calling all the other ones and don’t waste your money trying to find someone who is the lowest price, it will cost you more to have it done over RIGHT! These folks value your business and Josh even followed up a day later with a call to see if everything meet my satisfaction! IT DID! THANKS! Call’em, you won’t regret it!

After having numerous companies review the issues I was having with the irrigation system that came with the house I purchased over 4 years ago, I finally found Pro Irrigation Services. The other companies simply wanted to band-​aid my existing system which was completely defective and inefficient. It made more sense to me to abandon the old and start over with a new system. And that’s exactly what Tyler recommended. It was music to my ears.
I personally thought having two separate systems (one for the back yard and one for the front yard) made sense for a yard of .67 acres. Again, Tyler recommended that right off the bat. I didn’t tell him what I wanted, I just listened to what he thought would be best. And, FINALLY, after 4 years of searching, I found a company that would do a lot more than a half-​ass job trying to repair a broken system for the same price.
We abandoned the ridiculously inadequate system and started fresh! A new irrigation system was installed in my back yard for my back yard. Tyler even made sure to add a zone specific for my raised bed garden which has different watering requirements as well as a different zone for my citrus and fruit trees. My front yard which is desert landscaping was corrected by removing the old, dripping system with new copper pipes, a pressure regulator, shut-​off valves, etc. If an irrigation system could be sexy, mine is one hot mama!
Tyler was awesome to work with. He is very professional, courteous and prompt. He did not try to up-​sell me on anything I didn’t need. He followed through on every promise and called me within 2 hours of the system installation to schedule a walk-​through to go over everything so I would know how my new «Rolls Royce» irrigation system works as well as the 5 year warranty.
I could not be happier with Pro Irrigation Services and I would strongly recommend them to anyone that wants a quality job for a fair price.

Great service. My old system was falling apart and the estimator was very honest with me about the problems that would come from trying to patch it back together. The replacement system was priced right and installed quickly. They did a very neat job, with great detail on tucking the drip lines under rocks and in the plants.
Note that they do accept credit cards but only up to $ 1500. They were good about taking an electronic payment from my bank. (They also take checks, but who uses those???)
I definitely will recommend them in the future.