RadioShack

There’s a reason people went to Radio Shack back in the day: customer service. It’s the same reason Radio Shacks are all closing now. The level of ignorance at this store is bad enough, but add to that terrible customer service and top it off with horrible management, and you’ve got the perfect recipe for the success of Fry’s Electronics. I sure won’t be shocked when this store closes its doors for good!

Wasn’t too sure about going into Radio Shack for my upgraded Iphone — but they are an ATT authorized dealer and I figured if I didn’t get what I wanted I would just leave.
Everyone was friendly — Mike, I think — the manager helped me the whole way through, was polite and helpful, offered to train his staff as he was going through the process and never once gave me a bad impression. My experience was positive and I got everything I wanted.

80’s called. They want their electronics back. Staff was friendly though, this is just really outdated.

Horrible storm lied to me about the warranty basically stole 75 dollars for me because the item I purchased a broke 32 days after I purchased it. RS mailed in my items back and then sent me a gift card for less than it would cost to replace the headphones went to the storeo buy exact same headphones and couldn’t because the gift card from the warranty was left in headphones don’t shop here hostile rude employees especially the manage Noe
They are liars and theives.

The people are very friendly and helpful, but the store is lacking in stock. There just isn’t an adequate supply of cables.

Should have checked my Unilocal…
Came in here again on an emergency mission — looking for a cable to make my DVD Burner work so I could burn the memorial video for my cousins funeral. So I may have been a little frazzled.
I walked in and stopped dead, not sure where to look. They have all this crap up front now, it looks more like a toy store than a Radio Shack. In fact, now that I think of it, I don’t think there was a single radio in site.
I stand there, look around blankly and blink for a few minutes, when the employee notices another living, breathing person in the store. I think it scared him, so used to being alone… It was clear that I was taking him away from something very important and non-​customer service related, and he really didn’t like the intrusion. I explained what I needed, and he didn’t even try to look or help. Just told me they don’t have those cables. Buh-​Bye. Didn’t even offer a suggestion on where else to go, ask what I needed them for, nope, just a «Don’t let the door hit you on the way out» attitude.
I fled, practically in tears thinking I was going to let the whole family down. In the end, it all worked out, and I’m glad Radio Shack didn’t get a dime of my money.