Raw Salon

They don’t deserve 1 star! I usually don’t write reviews but my experience here was horrible. My appointment was on New Year’s Eve for 1pm. I arrived at 12:15 just to be safe and just In case they were able to see me sooner. As I walked in a gentleman was just sitting on his chair, he greeted me and asked if I had an appointment. I let him know my name and that I was early but I was willing to wait. He looked at the time and just by the look on his face you can tell that it bothered him that I was early.
He asked me to explain what I wanted done before washing my hair. I asked him to round brush my hair but to give it some style and volume. As he began to «wash» my hair I could already feel he wasn’t using enough shampoo and conditioner, granted I have a lot of hair and i asked for a good wash. I was not pleased. So after the «wash» we made our way to the chair. As he was brushing my hair, he was pulling my hair very hard, he would grab my hair like he didn’t care to do it. my hair got tangled very bad on the brush and his apology was not sincere at all. The whole time he was brushing my hair, I felt uncomfortable. He touched my hair like he has never dealt with so much hair before. Which was very unprofessional.
As he began To blow dry my hair I noticed my hair felt very sticky and looked very dry since he didn’t apply any heat protection product. As he finished the left side of my hair I noticed that it looked nothing like asked for. My hair was flat, my ends had no style and it just looked horrible. I asked him why my hair looked this way and he stated that this is what I asked for. I told him that if I wanted this I would’ve done it at home. He replied «yes, you could’ve done this on your own» very rude. I asked him why he didn’t style my hair and he said I never asked for that. His co worker then comes and tries to explain that there is nothing they can do with my ends because they are damage? I informed him that my ends have nothing to do with him styling my hair. I’ve had my hair round brush many times and it is possible to style with just the brush and blow dryer. The two stylist then began to say that it is not possible and it’s only done with a iron. (I was very surprise to here this, especially coming from a «stylist») The stylist then began to wrap just a chunk of my hair around the brush and applied the blow dryer like he literally didn’t know what to do. I was so upset. He then pulls out the iron and once again just grabs a chunk of my hair and tries to curly it. The way he was grabbing my hair was not professional at all and I felt very disrespected and asked him to not touch my hair. I called him out and told him that I knew from the start that he did not want to do my hair. He didn’t say anything. After all that I walked out without paying him, my hair felt disgusting, and I felt embarrassed for myself. the customer service was horrible and the stylist had no idea what he was doing. i would never recommend this place to anyone!

Such a great atmosphere here. No judgements everybody is welcome. Will is the best I always come to him for my eyebrows because he makes them perfect and is willing to take the time to do it. They have beautiful décor and amazing stylists. I drive all the way from central Mesa to come here I refuse to go anywhere else

What a wonderful experience, such a cute, quaint, friendly place you feel instantly like family when you walk in the door. I have been meaning to get in to see Terre for a long time and I FINALLY did! I could not have ask for a more picture perfect cut then the one I got (which is an exact replica of the picture I showed him) can’t imagine ever going anywhere else again! Thank You Terre!!!

I came to Raw salon to see Melanie and must say I was surprised when I entered. From the outside, Raw looks… well… pretty raw. It’s in a strip mall and doesn’t really stand out. When you walk inside, it’s like being in another world — the salon is totally cute! Upon arrival, I was offered wine… huge bonus. I know the stylists here are independent business owners, but it didn’t hurt that my haircut is a really good one. I would come back!

Amelia at Raw was wonderful. She listened, she delivered a fabulous cut that fixed a bad cut. Just what I wanted. And she is a lovely person with a great personality.

This place is awesome! I am a medical student and a group of us came and educated their team on skin cancer awareness. They were very open and receptive to education. I feel confident that they care about not only hair but the health of their clients. I applaud this salon!

I don’t have a problem with the Salon, however, the Salon should have MELANIE pay me back MY cost to correct her «professional» work. I could ruin my own hair at home for $ 5, NOT $ 500 DOLLARS! That is a lot of money for me and has cost me dearly!

Scheduled a cut with Rod because of his good reviews on Unilocal.I told him that I was growing out my hair and asked for a trim. He spent 10 – 12 minutes cutting my hair, during which I lost 3 – 5 inches of hair. My hair looked horrible and resembled an 80s mullet. I went to another salon (Snapdragon) to get it fixed — the ladies there were shocked and confused by his (lack of) technique — and I had to have more hair cut to fix the damage from Rod. So much for growing it out.

I have been faithful to my hairdresser for many years. My daughter tried this salon using a Groupon. I loved the work that MELANIE did so much, I made an appoinment for myself. She has over 20 years of experience and it shows. She had some great suggestions on how to achieve the look I wanted, without adding too much to my already overprocessed hair. She «thinks outside the box», and seems to take pride in her work. The salon is a neat, cool, downtown atmosphere. Both my daughter and I will be back again!

I came here to get a cut and color from Melanie. I’ve only been seeing her for a year, but she always knows exactly what I want. The salon is clean and everyone is really friendly. There are no major bells and whistles, but this place definitely gets the job done – well.
Overall, if you’re in the market for a solid cut and/​or color, consider heading to Raw Salon.

I work downtown so I made an appointment during my lunch hour. I was expecting some attitude from Melanie when I told her I was in a hurry because I had to get back to work soon. I was blown away by her great attitude. She cut and styled my hair (blowdry) and I still made it back to work on time. I will be going back.

Trying to establish a hair dresser can be so frustrating at times But I called and scheduled an appointment with Rod & Will a couple weeks ago looking for a change and so glad I did :-) I went with a much shorter style than I have ever worn in my life and they did an amazing job on the cut & color both! Thank you both, my daughter & I will be seeing you again soon :-)

Terre is the best color magician and stylist. The salon staff is terrific. Highly recommend this salon!

Just made my second appointment with Will. It’s been about 5 weeks since my first haircut. He did an amazing job on my thin, baby fine hair and it grew out beautifully. He took his time, explained why he was using the techniques he used and appreciated that I brought in several pictures of similar cuts I liked and didn’t like. Very professional.

Rod is amazing! Reliable and AWESOME haircuts! A must see!

It’s been about 2.5 years since I added my review for RAW Salon — and Terre Steed.
The salon recently relocated to a larger space at Central and Thomas.
Still five stars for cleanliness, décor, product selection/​availability, friendliness and of course, end result!
Last Saturday was the grand opening party. In addition to a cocktail and munchies, I received a gratis blow-​out from Steven — who it seems I have known half my life, though we just met. Fantastic personality — fantastic blow-​out!
Yesterday I got a cut from Terre. As always — amazing job and he is so easy to trust with my tresses. I look great and feel great. He works minor miracles and makes it seem to effortless. Amazing talent!
Love the new space — love the salon — LOVE my Terre! (But I am willing to share! Talent this big is too much for me to keep to myself!)

I have been a customer since the salon opened 10 years ago. The owners Will & Rod provide quality hair care in a fun atmosphere. Won’t go anywhere else ever!

Feeling kind of blah? Don’t know what to do with your hair?
Call Terre Steed.
He is BRILLIANT at what he does! He takes care of you and teaches you how to maintain between visits. He loves what he does and you will too! On top of that, he’s hilarious. That’s a plus.
Call him! He’s gonna make you feel amazing!

This review is really for the hidden treasure that is the little nail salon inside Raw. Sally who is one of best nail people I know and I recommend her to all my friends. She works only by appointment and one client at a time so you know your in for top service. I hope you’ll give her a buzz and that you have a great experience like I have.
~Zoe

Terre is WONDERFUL! I’ve been going to him for a couple years and I’m happy that he’s at a new place. Everyone’s really nice. The salon is neat, clean and well appointed. I totally want to sit on the couches (ok, I want to nap on the couches).
I’ve been coloring my hair for over 15 years (premature gray) and no one does color as well as Terre. Its AMMMMMMMAZING. He’s also the only one who’s ever showed me how to style my hair properly. He taught me tricks to make my hair look amazing with little effort. My dream would be to have him do my hair and makeup for something, anything… he is a MAC diva and has great style.
BEST cut. BEST color. I’m a show-​stopper when I leave.