Red Lobster

I have had a great servicebefore but when I went to this Red Lobster we got Anthony has our waiter and he was beyond fantastic he was at our table every 2 minutes and he was always asking us if we needed anything it was so polite if you go here I recommend Anthony p

If I could give this a negative star, I would. I can deal with poor customer service, but finding glass in a biscuit? Unacceptable!
I went to this location last night with my boyfriend, his mother, and her fiancé. Our server was in training, and the girl «supervising» her was off at another table. I ordered the Sangria and my boyfriend order a Fat Tire. When the drinks were delivered, the server spilled the ENTIRE sangria in his lap. Luckily he was wearing leather pants, so he just dried himself off. However, his $ 300+ shoes were soaked.
To attempt to make up for this spill (let’s face it, spills happen), the manager said she would send a comped appetizer to us. Well that never showed up. Apparently there was a miscommunication.
Fast forward, the meal finally comes. The food was great, thank god! I ask for a box for my leftovers, and we ask for some of the biscuits to go.
Later that night, my boyfriend says, «I’m going to eat all the biscuits.» I asked him to save me one, and thank god he didn’t eat it. I microwaved the last biscuit this morning, and bit down into it, only to find a MASSIVE piece of glass embedded in the biscuit. I can’t be sure if the glass was intentionally put there, or if it may have gotten mixed in earlier, but it certainly seems fishy. I will definitely be pursuing some kind of legal action & involving the news because this is UNACCEPTABLE and will never happen again. $ 87 (before tip) with a comped meal & appetizer will never be worth what I found.
DO NOT EAT HERE.

2÷10÷2016 waited 30 minutes to be seated. Still pretty unclear being it was a Wednesday. Our server, Gabrielle was OK but obviously ready to go home. Her personality was tired, exhausted yet forcing herself to get through the shift. She took our orders, drinks as well. She brought me my drink, minus the straw. Said she’d be back with it, never returned with one. This happened 3x’s. We nebrr received our buscuits because they were cooking. We finally got them AFTER the meal. When she brought our food, my 15 yr Olds meal (chicken strips with fries) was cold and obviously off the children’s menu. My daughter is 6’1, far from a toddler so 2 tiny strips with a handful of French fried did not cut it!

My husband and I came here because we were missing the seafood back home. We knew it wouldn’t be as fresh as Maine since it does have to be frozen for travel, but this was awful. The food actively smelled rancid and tasted rotten. I couldn’t even eat part of my meal. My husband who will eat pretty much anything only ate about a quarter of his meal. The only reason they get two stars is because the waitstaff was very nice and professional.

Loooooove the all you can eat shrimp. Afterwards the waitress said the cook wanted to commend me for eating as much shrimp as i did. Thank you.

Tried to have lunch here AT NOON — they were practically empty but told us it would be a 15 minute wait because they just got a party of 22 and didn’t have enough servers. First of all, it’s LUNCH TIME why don’t you have enough servers for 22 guests? They gave us the option of sitting at the bar for faster service. We were THE ONLY people at the bar. There were THREE servers standing around at the bar watching ONE person make A SINGLE DRINK for over 8 minutes. NONE OF THE THREE even so much as said «hello» — no one said they’d be with us in a minute. Nothing. We were literally ignored the entire time. Needless to say we left and will not be back. We understand busy. We understand lunch time. This place was like a ghost town and no one could even acknowledge us.

My fiancée and I came in at about 6:20 and it is a Friday night. The hostesses were very friendly and sat us immediately. Our server, Andrea, quickly greeted us and was very very pleasant. She was amazing! Our drinks came out quickly and she was very helpful. Every part of our meal from appetizer to dessert was delicious, and timed perfectly. We started with mozzarella sticks which were wonderful. We both had the shrimp trio and we got a cheesecake to go. The food was all delicious and I will definitely be coming back and asking for Andrea again soon!

The food was burnt it wasn’t as great as it should be, the one by metro center is better tasting

Found a hair in my food that night… Even though that really ruined my excitement about dinner, management comp’d the meal & totally fixed it. Good food but poor cleanliness apparently.

My husband & I just finished an EXCELLENT lunch at Red Lobster. I had Shrimp Tacos with Caesar Salad & hubby had Tilapia. All was well prepared and served. Our waitress, Lucy, was personable and prompt. Would definitely come back!

If you like zero customer service and an untrained staff then hurry on in. This is the place for you!

I’ve been going to this red lobster since I was a child the food has always been very delicious, when I was younger this use to be a nicer part of town but now it’s pretty hood but this red lobster has remained well kept this place can get pretty packed on weekends or holidays so you would be better off to make a reservation also stay away from the mall nearby it’s not safe nor a pleasant shopping experience. I give red lobster on 75^th and Thomas a 4 out of 5 stars the food is great the place is kept clean and well kept the customer service is descent but I would recommend red lobster if your hungry for lobster shrimp or crab their chicken and desserts are also very delicious

Excellent, excellent service. Alex our waiter, did an exceptional job. We are here on vacation and we wanted to have a dinner. I must say I am surprised. Good job Alex, food was good, service was good, evening was perfect. Keep up the good work.

Don’t ever go to this Red Lobster. Not only is the service terrible, the management is terrible. I just had the worst experience ever. Poor Red Lobster, this used to be my favorite restaurant, but i will never eat there again. It was that bad.

I have been coming 3 times a week for lunch and choosing grilled fish and veggies to aid my diet plan. Service from 1115 to noon is great. food great.lost 20 lbs great. very nice server’s.

I went there today and had really great service!!! They are awesome my waiter came around a few times to ask how we were doing. The food came quick and was really good. I have nothing to complain about. I love going to places where the service is great!!!

Ok so I’ve been here many times but today they rocked. My friend and I sat at the bar and the service is so off the chain I stopped eating to write this! My food is hot and everything tastes great!

Food portions have decreased in size but remains good quality… service at the bar was not what I’m used to… and I actually don’t require much… Alan is a new young ass hole that was so rude I had to ask to be helped by someone else Rosa did a good job cleaning up his mess he put the order in wrong and then claimed that he was sick as well to Rosa so that’s why he was being a jerk… ummmmmm I can’t act that way when I go to work so I don’t except it from anyone else I am a 20 percent tipper all the time sorry Rosa tell Alan to grow the hell up life brings colds some time

Very sub par place. EVERYTHING was so very salty. Olive Garden was packed across the way so we decided to give the Red Lobster a shot. Uhhg! No wonder the place was empty. It SUCKS! Service was alright but the food was terrible. Yeah, if you’re thinking about going, don’t!

This had to be one of the worst experiences we’ve ever had at this location. The server Nikki was awful, the food was mediocre at best. Never will we sit in her area again!