Rent-A-Tire

Great experience at Rent-​A-​Tire! Pete and team really bend over backwards to help customers. Great rent to own plan with a 90 days same as cash. Check them out!

I just want to say thx for the helpful staff today they went out off there way to help me my kids I had a flat town the street and a guy Marcos came helped with my tire so me my kids were save the staff was friendly and nice thank u so much for all your help i will let friends family know about rent a tire

Worst experience ever! Shop is a mess, customer service lacks and this company ruined my calipers, on top of scratching my new powder coated wheels, not once, but twice. Their responses from the district manager were rude and very unprofessional. They would not even take accountability for the $ 2400 brand new calipers they chipped on all corners putting their «loaners on». On top of scratched wheels that had to be powder coated, twice and now a third time, and they are not offering any assistance for loss of use, chipped up 4 and 6 piston calipers, but they mounted a tire inside out and I had to pay to have it remounted at a different company. I HAD MY FAMILY IN THIS CAR AND THE TIRE WAS ON INSIDE OUT!!! I have statements from dealership and pictures of me he tire and still they claim they didn’t do it. And they still say they did nothing wrong even with substantial documentation. District manager doesn’t even want to talk to me to hear my input, doesn’t think it’s reasonable for me to as the consumer to have any requests for correcting the negligence. Buyer beware! It’s a shame and not right that they made me feel like I did something wrong becuase of their mistakes and negligence.

This place is in the heart of South phoenix so I thought I would give it a try. BIG MISTAKE!!! I had brought universal rims for suv and when they put them on they took a long time but I said they are probably taking a minute to provide a good service. Wrong!!! After I left I noticed that there was major rattling going on. They asked me to take it to 43^rd ave location where they told me that I should have been given a key for my rims (which was not given to me) they tightened up the bolts and sent me on my way. However it was still rattling. I went back 2 times on my day off to have them fix it and nothing worked. I really didn’t drive my suv during this process because I didn’t want to cause long term damage. Then after getting no where I took to breaks plus to have it check out. The report from them was that my suv was good but the tires where not strong enough for my car. So I call up rent a tire and told them they offered to but better ones. So I took a 3^rd time but yet again it was rattling. So I called them again to report it. They asked me to bring it for a 4^th time. So I did, this time was the WORST the scratched my rims trying to get the tire off and the actually cut one of the tires. My husband was with me that time and he got the to admit to either negligence. They offered to put new rims and tires on my suv. So for the 5^th time I took it back on my day off. When i showed up they acted like I was incovinced them by showing up on time. They aren’t ready and they were rude, so I said F**k this and left. I am not gonna pay my hard earned money to a company that doesn’t have a genuine care for their customers needs. So I took it the next day to Big O Tires which they know how to run a good business (75^th and Thomas) I do recommend. Big O took off rent a tires wheels and put on my factory wheels. They found rent a tires mistakes from the jump. The reason my suv was rattling was because since it was a universal rims it needed a center cap which keeps the wheels centered to fit my my suv. Which probably would only would have cost rent a tire 6 bucks. Big O had me Rollin 100% again no rattling, I felt safe behind the wheel and I was relieved that my nightmare was almost over. I took the wheels rent a tire and told them I wanted to return them and close my account. Once a again they didn’t give a shit about me or my problem. I don’t even think they care about their own because they didn’t bother to inspect the wheels or make sure I had returned the lug nuts or the key to wheels. Don’t go to rent a tire because they just want to make goals not customers.

This morning was my first time visiting this location for a Balance & Rotation on my wheels. The staff was very friendly and efficient. The gentleman who performed my services, I believe his name was Julio, had me «rollin» in and out of there in less than 20 minutes start to finish! So pleased, and they actually assisted in having me at my next Maintenance appointment early! I would definitely recommend this location for various services (more than just wheel & tire purchases) and I will be happy to return for additional Balance & Rotation services moving forward!