Royal Escape Productions

This company has the WORST customer service I have experienced. They take forever to get your photos to you and when you receive them, they are terrible quality. Some will be tilted almost 90 degrees, some will be blurry, some will be cropped terribly, some will be grainy, some will be off color and some will be of things you would obviously never want a photo of such as your centerpiece before it was completed or of a fake floral arrangement even though my floral arrangements were real (I have no idea where this arrangement was located?). Once you tell him that you are unhappy with the quality in the nicest way possible, he will argue with you about any complaint you may have. He will then take MONTHS to get you what you asked for to make up for it. When you finally receive it, that too will be wrong. I now have Christmas music in the title screen of my ceremony video. I have been brought to tears by this man and just want to save other brides from going through more stress after their wedding than they went through planning the entire event by warning them. DO NOT USE THIS COMPANY!