Sears

Items that I’ve picked up are usually damaged and any times large bulky items that require assembly. Their response Unassemble and make sure you have all paperwork deliver back to the store and we should give a refund in 7 – 10 days. Maybe don’t sell damaged stuff.

My husband and I purchased our first flat screen TV there, as a present to ourselves to celebrate our 19^th Wedding Anniversary. The associate was very helpful, and assured us that the particular TV would pick up the extra channels that we wanted. The Price on the display TV said $ 399.00, and when they brought out a new one in the box, the price said $ 499.00, they honored the $ 399.00 price that was displayed. We purchased it, and it was put in my car by an associate. We took it home, set it up and it did not pick up all the extra channels as promised. I called the next day and spoke to the Manager, Mr Soto. He immediately had one of his electronics specialist call my husband to walk him through the process, the TV still didn’t pick up the extra channels, I called Mr. Soto again, and he assured me, that we were HIS customer and he would make sure we would be taken care of. My husband took the TV back, they replaced it with a BETTER TV that was marked $ 599.00 and did an equal exchange, My husband took it home, and set it up, and it picked up the extra channels that we originally asked for, the QUALITY is even better than the one we purchased. So now we are HAPPY Customers, and would recommend Sears to everyone, no wonder they have been in business since the 1800’s (-:

We usually come here only to find deals, this place is rarely filled with so many shoppers. sometimes we do find deals, on this day we were looking for a new bed set for our bed and they had alot to choose from and all at a really good price, the toddler clothes is pretty affordable also… we have an almost 2 year old and he is growing out of his clothes fast!