they are too short staffed. I have been coming here for a couple years. and lately they have been getting really really busy every time I’ve come in for the past 3 months I’ve had to wait for 30 min to 1 hour and a half. it’s getting a little ridiculous. HIREMOREEMPLOYEES !!! I will be a lost customer if this is the new routine.
Desiree C.
Évaluation du lieu : 5 Phoenix, AZ
It is very important to know the technician who does your eyebrows. I have had it messed up going to a different person on their holiday seasons. I usually get Sandy, Zena or Nohara and they do an awesome job! They become familiarized with who you are and become friends with you too. It usually is not busy right when they open, but every time I go there is usually just 2 people ahead of me. It is not a bad wait, because you can just walk around and estimate when to come back. It raised to $ 11 from $ 10 but that is okay! My eyebrows are always on fleek!
Ashley J.
Évaluation du lieu : 5 Phoenix, AZ
I’ve never had my eyebrows or lip threaded before this visit. My technician was excellent and tamed my unruly brow and upperlip in no time. No wait time on a Tuesday afternoon(my off day). Very fair pricing. I will definitely return.
Sunny M.
Évaluation du lieu : 5 Phoenix, AZ
As tempting it is to give it less stars because they are located in Metro Center — back in the days this was cool but it is near by and always parking since it is Metro Center. I give it five stars because I do love this place! For $ 10 they are able to tame my scary eyebrows in a short time. I like to go on a Saturday which seems to be their busiest day but I don’t mind waiting. I try to get there at 10 when they open. I also had one new lady make my brows thin so I have learned and only have a seat if Nohara, Zena or Sandy are working. I love them! They listen to your wants and are easy on the hand. Looks great all the time so please give them a try!
Amy O.
Évaluation du lieu : 2 Phoenix, AZ
I go here because it’s closer to me and more convenient than other Shapes Brow Bars. You really have to get a good person and stick with her because others will mess your brows up. I like Nohara, Zena and Sandy. My brows never end up looking too thin with them, and I have learned(the hard way) not to stray or let anyone else look at, let alone touch my eyebrows. The wait time is horrid, and usually only 1 or 2 people working, while 10+ people wait, and the customers they are working on are threading entire face. If you don’t mind the wait(grab a pretzel and drink) go to one of the three ladies mentioned above and have beautiful brows. Three stars taken off for long wait times, few employees working on weekends and lack of speedy service.
Rozie T.
Évaluation du lieu : 2 Phoenix, AZ
I was so frustrated with this place after I got my eyebrows done. I told the lady at least 5 times that I don’t want to change the shape of my eyebrows but to simply trim and clean around it. I even stopped her half way just to remind her not to make it any thinner, and sure enough she did ! My eyebrows looked so thin afterwards and when I confronted her about it she had the audacity to tell me, «thinner is better.» I was so pissed off. I paid and walked away! Avoid…