I am experiencing the same issue as Patrick S. Began our lease in January 2015 and just received our lease renewal, Rent is increasing but nearly $ 100/mo. I can only imagine it will only increase over time. We are looking to move by the end of our notice to vacate, the home is not worth what they are asking for in rent and I refuse to pay the extra because they feel it’s some how justified. We have never been late on rent, never asked for much of anything from them. We just pay our rent and live in the property, feels dirty to increase rent for no apparent reason. If I could do it over again I would not have rented with them. If you do choose to ask for the HOA rules and regulations, as we have also received a notice in regards to on street overnight parking when we had family in town. This is not posted in our community and apparently we were just supposed to have known this? *Update, 12÷22÷15 contacted management and waiting on response if it is at all possible to maintain our rent at the same price we initially had. Will update if I ever receive a call back and what their feedback is.
Tom H.
Évaluation du lieu : 1 Scottsdale, AZ
I was set up on auto pay with this company. The date ran out after my renewal and the November payment ended up late. By Nov 23 they sent it to the lawyer to sue me for eviction. I never had a single late payment. This is not the only poor customer service issue I have had with them. Several items had to be repaired after I moved in and some still have not been addressed. I would not advise anyone to rent from this evil corporation.
Brian O.
Évaluation du lieu : 1 Phoenix, AZ
Just rented from them and have only one good thing to say; I have a house to live in. Their communication is horrible. The will mot answer emails or phone calls. I even called their corporate office over a week and half ago with no response from them. The house was dirty and appeared to be minimally kept up. The house has pet hair all over the baseboards, the tile floors are horribly dirty, the walls are dirty. I basically had to totally clean the house too to bottom before moving in. I can’t believe that they can stay in business with such lack of customer service or care.
Marco M.
Évaluation du lieu : 1 Phoenix, Estados Unidos
Son unos rateros de primera. Te entregan las casas en condiciones que ocupan reparaciones y uno manda la lista para quebranten enterados. De lo saben que tienen que reparar. Y nunca lo reparan. Y cuando te sales. De la casa. En mi caso la deje en mejores condiciones que como la rente. Me cobran más de 1000 dls. por daños para no regresar el depósito bola de rateros