Skyline Lofts and Apartments

Granted the grounds are slightly above par, the rent remains hyper-​inflated even for comparable properties. The worst part about this place is the outrageous «moving out» fees, there is a charge everything derived from «surprise inspections». Don’t be fooled by this shinny building, it will make a significant dent on your wallet before, during and after your time at skyline. Don’t make the same mistake I did, there are plenty of alternatives offering more for less.
Hope this is helpful

I was sub leasing from a tenant and was not on the official lease. That is why you could not find me in your records. I do have the correct property.

Worst apt the management is horrible uopon move out I had carpets cleaned and left receipt for verification they still insisted on charging mr 85 $ I had lost my keys went to office bought new set with key fob so when I turned in keys upon move I only had one key fob any they charged me for that aswell I do not reccomend anyone moving here the office is filled with morons. They do not communicate with each other. They charged me for trash takeout when we have a trash vallet service snd the building design is not mover friendly and security guards are wannabe robo cops not worth the money or the headaches

It’s hot in those hallways. The fans kinda help… But. Dang sure makes it a struggle getting in and out of your place.

I really like these new york style apartmwnrs and their great location nwar roosevelt row and a lot of other great restaurants and shops in down town phoenix.
So far my. one complaint is the garage door has been broken for 3 weeks… hmmppph.

Just to let everyone know what happened, their customer support rep called me once, we had a very nice and constructive conversation, and they told me they’d get back to me with either good or bad news.
I never heard back. So. The one star stays relevant.

These flats are great! The staff are warm and accommodating, and the prices are great for this amount of groovy. Mine looks out on the Westward Ho and into the setting sun. So many gorgeous views, it’s hard to believe. I’ve had zero problems with anything others seem to have experienced. Yep, folks, this is URBAN living. The only minor drawback is traffic noise from third street. Welcome to a city. The folks in the complex are friendly. The pool’s the bomb. I can’t say enough good about this place. If you want a great place in the hippest of neighborhoods, you can’t go wrong with Skyline Lofts.

My husband, ten month old son and I were sitting at the breakfast bar this evening eating dinner when, out of no where, the glass fixture above the breakfast bar fell and shattered on us and our food, which was just delivered. My sons chair is covered in glass. Glass is covering the floor and breakfast bar. We have glass on our skin. I spoke to the property manager and he told me that it would have to wait until tomorrow
Thanks.
Jan 15, 2014
Yes, maintenance was very helpful the night of this incident. When I was trying to wash the glass off of my son, there was no hot water for some reason. After our cold shower, I called the emergency line and Randy came. He was very nice and cleaned up the glass for us after checking out hot water situation.
During business hours Derek called and we met with him to discuss what happened. He offered to find a light replacement (that would not be breakable for peace of mind) and gave us a pizza night which was a really nice gesture since our dinner was ruined that night.
Derek also addressed our concerns regarding the carpets and scheduled a carpet cleaning. The carpets are better but still leaving black on our feet. Tyler mentioned having another cleaning done, but we have not scheduled it yet. Hope to soon and hoping it fully resolves the problem.
I wish the original concerns were handled differently to begin with, but I do appreciate the staff turning things around with these particular issues. Thank you to Randy, Derek, and Tyler!

I have been a resident of The Skyline Lofts for over 3 years now. I am writing to tell you how completely disappointed I am in the staff and their inability to run not just a property, but a business properly. We have loved our apartment and the location in which we reside, but unfortunately, dealing with the leasing staff on a month to month basis has been terrible.
Since the property has become «paper free» we have had issues paying our rent because the system is completely outdated. When issues with the account or routing number occurred, we were not notified until 10 days after the payment was made. Any other online payments system would run the account immediately and notify you if there were errors. We were assesed with a NSF fee, late fees for those 10 days and essentially kicked off the online portal. This month, while trying to pay online, we were again unable to log onto the portal to pay, or even see our water bill. When I called the leasing office to have it fixed, twice, they did not address the problem, or fix it. It is now the 5^th. The issue is still not fixed and have used me a 5 day notice even though I dropped a check off.
These are just a few issues we have had. We have had numerous and the team does not seem to communicate with each other about conversations or issues they have with their residents. They are completely disorganized and are no help when confronted with a problem.
On top of dealing with the staff, our vehicle has been broken into TWICE. The first time we were told to file a police report, and promised that they would have security cameras up and running soon because it was just approved in their budget. Two years later, still not cameras, and our vehicle was broken into again. It happens a lot in the garage and they don’t let the residents know about it. I feel like we should be told if there have been numerous break ins so that we can be more aware and keep an eye out for suspicious activity.
We don’t plan on resigning our lease unless all of these issues are resolved.

This place is great because of location in my opinion but for the prices they ask I really don’t know if it is worth while. My lease is up in a few months and I would like to stay but only if I get a fair price for my place. They tried to hike up my rent for a renewal after I found out someone with the exact same unit is paying 300 dollars less than me! The only way I would stay is if they gave me a fair price.
As for the complex. The tiles in the kitchen break, the cabinets are cheap, the appliances are dated, and the dish washer does not work well. For the same price they are asking you can find something better. One of the worst drawbacks is that every entrance smells like dog urine and there is always something broken. You can expect that once a week you will get an email saying that a certain door is broken or the elevator is not working…
Wrap up– the place is falling apart and for the same price you can find something a lot nicer.

I am really surprised by the overwhelmingly negative reviews of this apartment building. I lived at Alta/​Skyline for a year and a half moving out a few months ago due to buying a house. This was certainly the nicest apartment I have ever lived in. The layout of the apartment was open and made it feel extremely large. The facilities were well maintained (gym, game room area, and pool) and cleaned daily (I personally observed this). The staff from both Mark Taylor and Weidner were nice and I never had an issue with service requests. I will say that there were things that were not wonderful: the rent was very pricey (as much as a mortgage or more), the man who did clean the hallways was always smoking, making the hallways smell like cigarettes, we had an issue at move in with installing direcTV… saying we couldn’t drill any holes, but I know everyone else with a dish had a small hole drilled, the tiles in the kitchen did crack easily, and the cabinets were made of some cheapy (almost like paper) on top of plain wood with some pieces just randomly falling off after living there for about a year… but it’s an apartment, so I’m not sure what people expect… do they want marble counter tops in an apartment? A little ridiculous. The location is great and I met a lot of cool people here… I wouldn’t hesitate to recommend this place.
PS I never had bugs here, that was awesome
PPS They use some really nice smelling cleaning product in the elevator
PPPS When I moved out, I was charged about 50 $ for cleaning and that’s it plus the walk through was very relaxed… I spent 5 or so hours cleaning, but hey, the guy who said they charged over 1000 $ to either had a lot of damage or the policy changed in a very short period of time.

My husband and I started initial paperwork in the event that we decided on an apartment at skyline (used to be Altavista). We had seen one apartment in which we had interest but we were clear that a decision was not made. We were told that if we decided on the apartment we could log on to the website and pay a non refundable $ 204, now that the initial paperwork was started. The next day we spent some time in the apartment to check for allergies since I don’t usually do well with carpet. I reacted to the carpet so we decided against it.
What I discovered several days later were two withdrawals from our checking account for a total of $ 86 for our «application fee». This was never disclosed to us. We were told that we were «starting the paperwork to make it easier if we chose to apply». The fine print says after 24 hours the application fee is not refundable. What a scam. The verbal exchange did not match the fine print.
I’d give zero stars if I could.

Skyline lofts is a great building with some cool features; however, the management of the complex is unprofessional in their business tactics. I greatly enjoyed the complex under Mark Taylor, but as soon as Weidner Properties took over the building, the professionalism of Mark Taylor went out the door. It took days to get items fixed while living there; however, it took them no time to do an invasive walk through the week before we moved from the complex. In the walk through, the managing director told us that the paint was not the special order paint they use to paint and therefore they would be charging us to repaint the moonlight white with the «Weidner» moonlight white color. They offered to sell us the paint and we could paint it to cut costs, which I jumped at. For a second time in a week I repainted the rooms and hall to their specifications with three coats only to then again be charged an additional $ 200 at move out for painting. In addition, the complex will charge you tax, administration fees, and cleaning costs that are more expensive than the professional maid services we have always used. These charges are present no matter how much you leave the property in good condition. To prevent you from contesting the charges, they give you 10 days to pay the charges or they send it to collections, even though the mailed letter with the charges took 4 to 5 business days to reach me through standard mail. The short payment time is unprofessionally done purposely to prevent you from contesting these fees. In other words, your money will not go far will living here with the service you get, but complex management will do everything they can to nickel and dime you when they get the chance.
With the recent expansion, growth, and other options in downtown Phoenix, I seriously recommend looking at other complexes until Weidner reevaluates how they run their properties. Hope this helps those looking into Skyline Lofts.