SmartPractice

very happy with the customer service. I started ordering from them to just save a few bucks, and they online ordering was easy. Overall I am happy with the quality, and it is really easy to order everything online.

I have been using Smart Practice for about 5 years now. They are a fabulous company. I have ordered clinical products, patient communications and patient giveaways. Unlike the previous reviewer I have never had an issue. The customer service team is very pleasant and always willing to help with any questions. I would recommend them and give them a try!

I wanted to give this business NO stars but the program wouldn’t let me. I am so mad at this company! I ordered 250 custom can lids for my business to give to my clients. I run a pet-​sitting company in Chicago. Before I ordered, I did all my due diligence — I had them send me a sample of the product, assessed the quality, and made sure it fit all the possible cans my customers might have, and it did.
So I placed the order and what I got instead was garbage. The lids are too tight to fit on the most popular size cans (5 oz). If you push them down with all your might, the lid pops off on the opposite side!!! It is impossible to use, and I see my clients NOT using them. Instead they’re buried in drawers or thrown away, who knows? I certainly wouldn’t want them cluttering up my kitchen!
They make my company look second-​rate and cheap, and we are anything but. Now I’m left with probably 200 can lids sitting in my closet. I called the company to let them know and they had «my rep» give me a call. Apparently I had had them too long to replace them — not that I wanted any more of their products. BUYER BEWARE — inexcusable bait and switch tactics being used. Don’t trust anything they say.