Friendly staff and burgers are always consistent. Not many food options in the area. Love how the burgers are all made fresh to order! They have the best sweet potato fries in the area. And for dessert don’t pass on the shakes … You won’t regret it!
Jes M.
Évaluation du lieu : 2 Laveen Village, AZ
So I’ve been going to this smash burger since it opened a few years ago. I just want to say that it used to be amazing and fresh tasting! The last 3 times that I have gone in this past year have not been so good: burgers have been cold, ingredients didn’t taste very fresh, like they had been sitting there for a while. The fries are always good but unfortunately the burgers have not been. It just sucks, I don’t know what happened to this place but it used to be great. I’m don’t giving it second chances…
Rob E.
Évaluation du lieu : 3 Chandler, AZ
This business needs to get it together. Lunch rush is horrible today, way under staffed. They have the register lady taking orders and running the food. They have 2 registers left empty as she runs all the food, with a huge line not being taken care of. Do not come here on lunch time unless you have time to spare and want to wait in line for awhile. These people are great people when they show up for work, lol! Register lady said 2 people didn’t show today. But she was great and still had a smile on her face Food has always been acceptable here. Good location for a burger joint, great solid burgers with anything you would want. I showed up on a bad day for them. I’ll give them benefit of the doubt cause they are usually on point.
Abbey E.
Évaluation du lieu : 5 Phoenix, AZ
Stopped in for a quick dinner with my boyfriend and the service was PHENOMENAL! Our food came out quickly, except for our fried pickles. However our waitress was very apologetic and even gave us a coupon for a free meal since they took not even five minutes longer than the rest of our food. The staff at this location is beyond friendly! We will definitely be coming back
Alec C.
Évaluation du lieu : 4 Gilbert, AZ
The burger was delicious! The milkshake was awesome. The truffle mushroom burger was great with an extra fried egg on top. The only reason I gave them a 4 and not a 5 is because they forgot a few things in my order. I ordered for 5 people so I guess it was confusing, but they forgot bacon in my bacon cheeseburger and an order of smash fries. However, it didn’t ruin the experience because the burger was so good.
Scott Q.
Évaluation du lieu : 3 Laveen, AZ
Create your own is awesome. Really good taste with fast service. This was my second visit and both times they were out of tea. I asked for them to refill the tea and the guy said he would. He never did. Besides that it was good but $ 30 for two people is too expensive.
Rick G.
Évaluation du lieu : 3 Phoenix, AZ
Smashburger, in my opinion, offers the most exceptional Strawberry Shake, second only to Burgerville’s in Oregon! And, since discovering Smashburger, we’ve been fascinated by the exquisite juiciness of their burgers, but this last visit I must say, they were pretty dry. My Arizona Smash although not juicy, its concentration of flavors with jalapeños, guacamole, pepper jack, lettuce, tomato, onion & chipotle mayo on a chipotle bun somewhat made up for the lack. Unfortunately, my wife’s BBQ Bacon Cheddar Smash although tasty, too had her miffed by its dryness. Although a very consistent operation, with really good service and hospitality as well as cleanliness, I may begin to score and categorize Smashburger with the rest of my 1 to 5 Fast Food Joint ratings — up until now, I had not really considered it Fast Food per se. Let’s see how they do next visit — I hope better!
Daniel M.
Évaluation du lieu : 1 Phoenix, AZ
We live in the neighborhood and frequently visit this Smashburger. It is usually good. It had been a while and we went today. To say it was a disappointment would be an understatement. I got a classic smash and it was messy, not fit for a McDonald’s burger. My kid got the kids chicken strips and they were over cooked. The French fries were small, left over cuts and cold. The store was empty too. No reason why the quality should be overlooked. It is too bad that this«fast dining» restaurant is lacking, well at least this location. Smashburger, do yourself a favor and check on this franchisee.
Patrick M.
Évaluation du lieu : 1 Phoenix, AZ
Pretty crappy experience with this visit. The assistant manager with the bad attitude and hickies all over his neck started it off and the overcooked burger finished it off. Not sure what happened but this place has gone down hill fast. Won’t be coming back here.
Lee B.
Évaluation du lieu : 2 Casa Grande, AZ
Wow. Walked in on Sunday morning just a bit after they opened and took a bit to order as cashier was in back having to assist with the opening, I assume. Obviously the shift from the night before didn’t do much of anything. The table I went to was filthy. Had to clean it myself, then started looking around and noticed that nothing was cleaned. All the tables and benches in my sight were dirty with dried blech on them. Went to get ketchup, since my ketchup was missing. Next two tables I went to, the ketchup was out. Cashier was apologetic about ketchup and tables. Seemed a bit busy as it was apparent she was running around trying to get things in order since apparently nothing was completed the night before. Food was good though…
Rick G.
Évaluation du lieu : 1 Phoenix, AZ
The place is located conveniently but the parking sucks. You wouldn’t know it by looking at it, but everyone is zipping in from Baseline. And then the cars are parked in an eddy, and people trying to walk in and out, it’s a circus. The girl at the front must’ve been on speed. She was running at 100 mph, talking fast and loud. She was very hard to understand. The experience with her was both comical and frustrating. It was not busy at all.
Eric T.
Évaluation du lieu : 4 Los Angeles, CA
With this being my first time at a Smash burger I walked away completely satisfied! I ordered the avocado club burger and it was cooked to perfection. The burger was juicy and all the toppings were fresh! I added the smash fries to my meal and they complemented the burger great! I will definitely be back again as I left a happy customer!
Geoffrey D.
Évaluation du lieu : 5 Phoenix, AZ
This place is a great burger joint. The fries are really good as well. I’ll be back.
Casey K.
Évaluation du lieu : 1 Phoenix, AZ
I’ve never left a review but they definitely deserve it. This was my first visit at any Smash burger and I have to say the food was incredible, but this location has nothing but a staff full of rude teenagers that care more about flirting than customer service. I was treated like an inconvenience and I will never come back to this location. Getting my chair repeatedly hit with the broom while this girl swept made it difficult to eat my food and the dirty looks we’re enough to make me leave before even finishing my meal. This Smash burger is 2 minutes from my house but I will gladly drive to the Tempe location to avoid the exceptionally terrible staff. I would recommend doing the same.
Vince F.
Évaluation du lieu : 4 Phoenix, AZ
Smash burger does not let you down. I get the CYO big burger with grilled onions habanero cheese on a chipotle bun and it was hot the ground beef was fresh and I truly enjoyed the burger thoroughly. I like the fact that it is made to order and I do not feel sick after I eat it. The smash fries are a hit, the Rosemary and Oil give it a wonderful taste. It is also great because my wife doesn’t eat red meat and they have a black bean burger as well as sweet potato fries. If you are looking for a good burger check out smash burger.
Jeff B.
Évaluation du lieu : 3 Phoenix, AZ
Second visit at this SmashBurger. Definitely a drop off in service. We arrived around 5PM on a Sunday. There were four tables full, inside and out. We stepped up right away to order but the cashier was so anxious to take our orders that she repeatedly spoke over us. We had to repeat ourselves numerous times. My wife ordered a BYO on a gluten free bun and fries while I got a BYO on a chipotle bun with fries and soft drink. It all came to $ 20. My wife’s sandwich came five minutes before mine(weird) but there were problems with both. Hers had onions(not ordered) and was missing Smash sauce and mayo. Mine was on the wrong kind of bun and with no sauce. My fries were also BURIED in salt. They were nasty, unfortunately. Very disappointing visit. I attribute the problems to the cashier. Might try a different location next time.
Kevin S.
Évaluation du lieu : 4 Phoenix, AZ
While on the quest for the PERFECT burger, I came across SmashBurger on the way home. I had to TRY it. I ordered«double bacon cheeseburger with jalapenos» and must say it was the CLOSEST thing to the«Ultimate Burger» that I’ve found so far in Phoenix! I highly suggest SmashBurger and WILL return in the future.
Tina M.
Évaluation du lieu : 5 Phoenix, AZ
I have fallen in deep love with this burger joint! By far the best burger I’ve had in Phoenix, Scottsdale and surrounding areas. The high quality beef is the key here. I want to go back to make sure they didn’t just catch me on a very hungry-weak night. But I haven’t had the pleasure yet. I enjoyed the avocado-bacon version with some Rosemary«Smash» fries. Loved both! The service and friendliness was top-notch. Did I mention I want to go back?! Thanks, Smash!
Steven K.
Évaluation du lieu : 1 Queen Creek, AZ
Over priced. Over rated. The goat cheese has zero flavor, my chicken was paper thin, the red onion completely dominated all of the flavor profiles. I won’t eat there again
Jade I.
Évaluation du lieu : 4 Phoenix, AZ
Great food. Mediocre service. The food keeps you coming back.