Staff was friendly and attentive to my friend who was recovering from surgery and needed physical therapy. One of the problems seemed to be patients with very different ailments and personal needs – but all clustered together. Some patients were screaming constantly(not sure if pain-related or possibly dementia-related) and this caused my friend a lot of anxiety and sleeplessness during her two-week stay there.
A L.
Évaluation du lieu : 5 Phoenix, AZ
I went to Solterra to visit a friend who was there for rehab. The staff was friendly and attentive. The rooms were clean and comfortable. My friend was in a private room with private bath. Therapy was provided almost every day and he was able to recover quickly. He felt that the therapy staff was thorough and effective. He was there for a short stay and is now back to being independent and doing the actives he wants to do.
Mike M.
Évaluation du lieu : 1 Glendale, AZ
Very disappointed in the sanitary conditions. Ended up filing Health Dept. Complaint. Advertising says Gourmet Chef food was not anything close, some meals good, most not. Place smelled like urine and #2. Observed staff drop the latex gloves on floor and put them back in with the clean ones. Once someone even cleaned portapotty bowl in sink where personal hygiene was conducted, e.g. brush tedth etc. They don’t even have real ice bags for pain relief, used blue ice wrapped in bubble wrap.