Staples

I have never been in a more disorganized store. The shelves were ransacked, and items were unmarked and not in their correct places. The cashier said she couldn’t look up the item’s price by the SKU#, but charged me based on a similar but higher priced item, staying that it was Stocking’s problem to fix. I’m sure I was overcharged by $ 7.00. I won’t go back there.

My experience at this Staples was less than decent.
So after the OfficeMax at MetroCenter finally ‘kicked the can’ (you can read my epic review of it here:
), I decided to give this Staples location a chance.
So one afternoon I stopped in to use their faxing services and pick up a few office supplies. While the prices were decent, the fax and print area was clearly lacking. The one gal working there was overwhelmed by three different clients that had questions about their business card orders.
I waited patiently for her assistance as I was unable to get the fax machine to send my fax. For the record, I was using it currently. Just wanted to point that out. Anyway, the girl working at the fax and print area was nice enough, she just needed more help and was overwhelmed. The whole store seemed to lack employees.
I understand that the «big box» stores are dying out slowly and companies are trying to save money, but still that is no excuse. People shouldn’t have to wait nearly 30 minutes to send a two page fax. I don’t feel like I was being unreasonable as a customer, but I have to say, I may not be back.

I would not shop here again. Went in to store to see clearance items. After arriving there I received typical experience of shopping while you are black. Salesclerk got tip on her walkie talkie to follow us to the rear of the store in the clearance section. Glad I didn’t buy anything.

Great customer service in the copy and print center. The cashiers are so helpful and always brighten my day.

Low knowledge employees. High prices, and they don’t even let you use their bathrooms. Bad all around experience. The only good thing is their clearance sections where they have a few decent deals sometimes. They are rude, I doubt I will ever shop here again.

Great customer service checking out today, it’s alway nice to have a knowledgeable cashier.

Great customer service needed a last minute print for my wedding and the wonderful gal Autumn (I hope I spelled her name right!) came to the rescue. Thank you for making my special day a little easier.

It’s ok if you use their rewards system and need something in a pinch, but if you are in the market for boxes or packing supplies, be prepared to pay. This location is convenient, just off the freeway. Parking lot sucks, especially when it’s busy. Staff was nice enough.

Good customer service, store is clean and organized.

Officemax has been my office store of choice for years until my bad experience the other day (Read My Review).
Staples is as good as it gets !
I have never had bad service at Staples and they always have what I need when I need it. They have great prices and great selections.
I was in and out of the store the other day in less than two minutes.
Woohoo ! Staples is my new office store !

Stopped in to print and make copies. Trouble-​free. The clerk and manager made sure my purchase was registered in their program and helped me print a receipt. Super nice!

Like most folks, I buy most of my computer and office gear online. Between the good prices, and in a lot of cases, free shipping, one would be a fool not to.
After poring over endless reviews, I finally found the printer I wanted — no, needed. The reviews also stated to wait around for a huge price drop that happens regularly. I did, and missed it every time it happened at Fry’s or Newegg or Tiger Direct.
Imagine my surprise, when I saw the deal show up at Staples! Staples. Wow. I hadn’t thought of that place in ages.
The reviewers also said you could score a big fat Staples in-​store coupon on eBay, for a song. I did.
I placed my order online, used my coupon, and opted for the free in-​store pick-​up. I had to wait 3 days for it to get there, which was kind of annoying.
I swung by on my way home from work, showed the nice man my receipt, and the coveted printer was mine! Along with some ridiculously cute flowered binder clips I happened to spy while I was there.
My only issues were the slow delivery time — possibly due to the proximity of the holidays — and the cramped, demolition derby-​like parking lot. Otherwise, I was happy to find that Staples is still relevant to my needs after all.