Starbucks

Terrible parking situation and always out of the Awake tea drinks. Why don’t they maybe stock more of their product.

I love this location. The atmosphere here is a great way to start your day if you’re not a morning person. A lot of people, high energy and quick service.

This is the absolute worst Starbucks I have ever been too in my entire life. This place is always busy, it takes AT LEAST 10 minutes a person to get a fucking coffee. On top of that, these are the rudest people I have ever meet as well. Starbucks employees… Making me feel like I’m worthless. It’s the other way around honey, you’re making us coffee. But that’s far from the point. Employees should respect people who pay for overpriced coffee, it’s not even about the price of the coffee, it’s mutual respect. This location is TERRIBLE. STAY AWAY. I am a gold member on Starbucks, because I I go to so many of them, and let me tell you, you are missing out, on A: Quality of service, B: Quality of Drink. And C: Quality of respect. I Urge you to go to a different Starbucks, there is a Starbucks right in desert ridge across the street and they treated me 10 times better with also getting my drink within two minutes. I will NEVER come back here.

This Starbucks should NOT be in business. I ordered a vanilla latte and they gave me literally 1 inch or less of coffee and the rest of my grande sized cup was filled with foam! I’m assuming it was a cappuccino WHICH I DID NOT ORDER. I was pissed! I didn’t even want to try to talk to someone because every time I said excuse me to a barista they ignored me. I got fed up and left this shitty place. This is the 3^rd time this specific Starbucks fucked up my order I will NOT return. Horrible coffee. Horrible staff. Horrible fucking service.

This Starbucks is always too busy and you can never be taken care of in a timely matter. I do not recommend going inside. It’s pure chaos and it will only make you angry. I do still go through the drive thru but knowingly that I will wait 20 minutes no matter what time of day (and I usually go around 2:30ish) only because it’s on my way to pick up my kids from school after work. And I’m busy in line in my car still finishing up work so then I don’t feel it’s so much of a waste of time.

Tried them 4 times since moving out to Desert Ridge. Each time I’ve been there I’ve received the incorrect drink each time. The label on the cup is correct but what they put in it is wrong. Also, seems as though they don’t use their instruments properly as their drinks are always watered down as well. Super gross!

Most dangerous Starbucks! Drive through is very slow and people think nothing of backing up the line all the way on to Tatum. Very busy location that results in very long wait times in the morning even if you mobile order.

This is the slowest drive thru I’ve ever been to, and believe me I go to many starbucks. It takes a good 5 minutes per person every time I’ve come here. It’s truly unbelievable how slow it is. I try not to judge too quickly but the last 3 times I’ve come here after I pick my son up from school it is the slowest. I literally put my car in park while I’m waiting. I’m never coming here again!

This is literally the worst Starbucks I have ever been to. I have to be at work at 6:00 AM at High Street. I stopped in at 5:50AM on Tuesday 10÷20÷15. The woman who took my order was rude and would not let me finish speaking before asking questions about the drink I ordered. I asked for a grande ICED caramel macchiato layered with breve. Once she finally got my order I stood there for ten minutes while the 4 women working there did basically nothing, with the exception of the young lady working the drive thru. The «barista» that finally decided to make my drink was dumbfounded as to what layered was. Seriously? Macchiatos are supposed to be layered! And I was handed a hot drink when i asked for iced. This literally made me cry on my way to work as I was now ten minutes late. I will never come back here and will tell everyone I know never to come here either.

— 2 stars! Boo on this location and particularly the rude manager. I’ve been drinking chai from Starbucks forever and this is the ONLY location that charges me to get the drink the way I want it with extra chai. Not only am I upset about being charged but because the manager has NO customer service skills.

I ordered a Cold Brew and have been waiting for over 5 minutes. There is no one in line and 6 staff walking around. It is really a joke since cold brew is already Brewed!!! Wow service is simply the worst I have ever experienced. Still waiting. Amazing that the cashier who took my order ended up pouring cold brew into a pitcher that just sat there full. Imagine the concept that she could have poured mine into a cup and served me!

Today I was ‘helped’ by Joan —
rude and didn’t smile once!
I asked about the flavored syrups and it was ‘too much trouble’ …uncomfortable & awkward …
This is why I don’t go to Starbucks anymore!
Crappy over priced coffee & terrible service!!! I wish I hadn’t bothered wasting my money — $ 5 in the trash!

Starbucks, I’m talking to you. You regularly get orders wrong. Today, my daughter ordered an unsweetened iced coffee for me and when she got home and gave it to me it was so sugary it could have been used as syrup. She said the order screen in the drive-​thru read unsweetened. I know she checked because of past problems with orders. I called and you cheerily said the next drink will «be on us.» No, it isn’t because I already paid for one I can’t drink. You’re four miles from my house and always have a line. So, your solution is to inconvenience me twice. How is that adequate? I always tip your batistas at least 30%, and get no positive karma from you. Hence the negative review on Unilocal

Longest wait times! 15 minutes in the drive thru is not ok!
The baristas here seem to be less than thrilled to service their customers.
Obviously those who frequent Starbucks will continue to do so, this particular location is just a bad representation.

I love Starbucks… what I don’t love is waiting 20 minutes in the drive thru for my $ 15 order to be wrong and given to me with an eye roll and poor attitude!!! Don’t go to this location!

So packed — jeebus! Drive Thru was nearly to Tatum. not only was I late to work, my dirty chai came out not so chai… more like hazlenut. I had no time to get my order fixed, so I finished it. By the way Dirty Hazlenut lattae might be my new favorite coffee lol — Thanks?

Stopped in briefly for a quick coffee.
Efficient service.
Strong coffee.
Nothing really different than other locations.

I’d like to think that it was just me… I sat in a long line for an extra long time. I wasn’t feeling well so I needed a hot Calm Chamomile tea to help me feel human. After waiting for what felt like an eternity, I finally reached the order window only to be told that they were out of the Calm. Not their fault. So I asked what other teas (because I only order the Calm, and haven’t the foggiest what else they offer) they have. The girl couldn’t hear me… She had an attitude. «Which do you want??» Oh no. If you don’t have anything nice to say… So I proceeded to move forward because this required a face to face transaction. I finally reached the window and explained that I wasn’t feeling well, so yelling into their intercom wasn’t an option. I, again, asked what was comparable to the Calm. She recommended the Awake tea. hmmmm Calm vs Awake seem like semi polar opposites, but ok. (And of course, there was a «thing» with my 5 agave request; there always is.) The Awake tea? No where near similar to the Calm. Into the trash it went. Won’t be back to this location.

Most Starbuck are pretty much the same. All have the same menu for the most part. The difference between them rely on the location on the way the seating is set up.
Pros: Big parking lot, good use of space available without feeling crammed, 3 lounge chairs with counter for drinks. Unlimited use of wifi, right off the 101, outside seating
Cons: Expensive lunch (if you plan on grabbing food, do it before), only two decent size table for workspace, Hard to see the location off Tatum (this is probably more cuz of city/​complex rules with marking the building with a sign). The parking is hard to find. I got lucky finding the only spot right up front.
Overall: All Starbucks are pretty much the same, this location is conveniently off the freeway, however lack of multi use tables for laptop work is a slight bummer. So I give it a four stars. They did however have great customer service. They did a pour-​over for my favorite blend Blonde Roast.

This was our first time to this particular location and as the other reviews state — it was slammed both inside and in the drive-​thru. Took about ten minutes to get through the line, with about six people in front of me and about eight workers behind the counter.
They also don’t seem to have any storage in their back room, since they had well over 20 merchandise boxes sitting around the the store and unopened. They also had a large pastry metal cart with single wrapped pastries sitting on them.
The poor staff looked highly stressed and the cashier wasn’t overly friendly, but wasn’t rude or mean either.
My drink order was correct and tasted just like it should though, and let’s be honest — at the end of the day, isn’t that all that you really want from your coffee?
Overall: B
It’s a busy location with staff under pressure to get through lines and lots of seasonal merchandise to put on display. It wasn’t an exceptional experience, but it wasn’t bad either! Still the good coffee I was expecting to get — so all is right in the world.