Streets of New York

What happened?
It used to be better, it’s just not the same.
I didn’t write a review when I took my son there for his birthday, it would have been 1 star, the pizza wasn’t thoroughly cooked and the crust was gooey.
5 months later…
Meh. Crust still seemed doughy, not a nice crispness like you’d expect on the bottom.
Except the one slice for the kids meal, that piece was extra crusty and hard. Yum?
They get extra stars because they bring the bread bites to hold us over for the extremely looooong time to get food.

I have eaten at Streets for over 30 years, and the food usually doesn’t dissappoint, however it has gotten quite expensive. Especially considering the reduced portions.
It seems like they have lost a step. Not sure where they got the idea for the «Classic Caesar salad» as it came with tomatoes and onions.
$ 54 for two salads, one sub and an order of cheese bread, along with two iced teas seems a little high. For that I can do better elsewhere. Makes me sad to say, but I won’t be returning.

Ask anyone from downstate New York what one of their pet peeves are with respect to pizza, and they will tell you any place outside of New York that has the audacity to claim to serve New York style pizza – and then fails to live up to that expectation. Well, Streets of New York is one of those places. Born and raised in New York, and happened to live in Italy for several years, so, my family takes our pizza seriously.
We decided to take a chance and order a pie from Streets of New York, hoping that an establishment which is boasting cuisine from our home state would live up to its name. The pizza arrived in under 30 minutes, which was about the only positive. We ordered an 18″ pie, and when we opened the box, it was a bit on the smallish side. The actual slices were so skinny. If you have ever had the opportunity to eat pizza from an authentic New York pizzeria, you would most definitely have felt cheated by this ‘knock-​off’. The crust was rubbery and a little thicker than New York pizza, the sauce was overly spiced, and the cheese was extremely salty for mozzarella. Unfortunately, what we received was a pizza that looked like it came from one of those franchise establishments that runs ads on television, or from the frozen section of a grocery store. It was a misrepresentation of pizza that would come from the real streets of New York.
Needless to say, this New York family will not be ordering from Streets of New York again.

Been to this location a couple of times, and the staff always look like they hate their lives, and it reflects on the service. Both of our servers were like zombies with no personality whatsoever. The food quality is about the same as other locations, both times it took longer than I would expect to get our food, but always tasted good. Someone just needs to wake up the staff so it doesn’t feel like an old folks home in there.
Update: Our waitress was SO SLOW. She would «stroll» over to our table and then «stroll» away and ignore us for 15 mins at a time. I had to remind her 3 times for 1 refill, and when it was time for the check, she practically threw it on the table, and didn’t leave a pen. We had to ask another person there for one. Horrible service. HORRIBLE. HORRIBLE. HORRIBLE. Not returning to this location.

Great place to enjoy pizza night with family! Good service and decent food. We will be back.

Long story short not impressed with this location manager/​owner. Tried to put in large takeout order ($ 80 bucks worth) looking to get a couple of pizza & wings specials and another GF pizza. Was told by mgr that only one special per takeout order, huh? Not using multiple coupons, I just wanted to order 2 of the pizza & wings specials — nope not allowed!
So, do I place one order & call back for a second? They were willing to let $ 80 go for some unwritten policy? I’ve ordered a lot of pizza over a lifetime and never had this issue.
Now, in their defense I was given a discount on the wings and overall it probably cost me an extra 3 – 4 bucks but, the whole conversation, on-​hold, get a mgr, are you looking at our website, it doesn’t say you can’t order multiples, back n forth was ridiculous.
Yes pizza was pretty good — wings too! Gal taking my order was great. Another employee brings my food — very nice and helpful. But… it was more a pain then it was worth. I’ll take my business elsewhere.

Delivery, dine in, or take out. We usually get one thing: Quattro formaggio pizza, well done. It’s one of my favorite pizzas ever! I do think they are a little expensive compared to other similar pizza spots but I’m addicted to this pizza so we keep going back. My husband has had their broasters chicken and liked it!

This place sucks. One cook, one server and the place was empty. Not sure why it took 30 minutes to get lunch. Nothing special and you would have thought they were out chasing the chickens down Deer Valley Rd for my ‘broaster’ chicken. Dressing for a sub sandwich is supposed to be italian but its more like water with red wine vinegar. This place sucks. Never going there again.

We believe streets of New York has great pizza and some of the best baked hot wings We’ve ever devoured.
Great food … Good value and award winning service. We dine here or at one of their other locations frequently. Definitely worth trying out. ;).

Leah and Brittney were awesome!!! Very friendly and attentive. This was my first time here and they made an outstanding impression. I will certainly be back because of them!!! KEEP THEM AROUND!!!

Another visit but better results. Different server this time and he gave a good amount of attention, the lunch order was perfect, he explained the optional bread and I left with a full belly.
Slow on the out-​going process but by that time it was 12:15 and he was getting busy. Good lunch overall.

Best wings in the valley! The staff is very friendly and knowledgable in regards to the menu.

Sadly, and much to the chagrin of my kids, we’re done with Streets.
We’ve eaten there an average of 2 times per month since arriving in the valley in 2010, and their cheese slices are one of my kids’ favorite meal. The «Still the #1» hoagie is amazing, and the Broaster chicken was a great addition to their menu. Unfortunately, the quality control and customer service at this location have taken a nose dive over the past few months.
Our last order was the straw that broke the camel’s back. When we got the food inside, I noticed that they had left two appetizers out of the delivery (which the driver had claimed were in the bag, but weren’t).
Hey look, I understand that things happen. I called to let them know, and was put on hold for about 5 minutes right off the bat. No problem, it’s a busy weekend night. Finally, a young woman answered, and I tell her about the mix-​up. Sounding irate, she asked me to hold again… this time for well over 10 minutes. When she got back on the line, she barked «SO DO YOU WANT US TO DRIVE THEM ALL THE WAY BACK OUT THERE, OR WHAT?» in just about the most snotty and condescending voice you can imagine. I said, «Uh… no. How about a credit transaction on my card?»
«FINE. WE’LL PUT THE MONEY BACK ON YOUR CARD.» click.
Naturally, the credit never hit my account. It was around 10 bucks, no big deal… but what I can’t tolerate is being made to feel like I’M the jerk for even bringing it up, and especially when the derision is coming from a snotty, gum-​chomping teenage girl.
It’s her job to make sure the orders are correct, not mine. All she had to do was say, «Oh, I’m sorry! We’ll get that put back on your card right away. Please forgive us.» and they would still have a continued loyal customer. Instead, little miss Veruca Salt here treats me like a war criminal.
So farewell for now, Streets. I hope you can work out your staffing challenges. I’ll check back in a couple of years.
4 stars = Food /​1 star = Service

Great food here and a good neighborhood place out of the craziness of the Norterra roundabout area!

Friendly attentive service & management clean restaurant nothing less than advertised. This is a good neighborhood eatery. Recommended when you’re looking for something simple and good.

6÷14÷14 3 stars for the Pizza because it’s the only place that offers artichokes as a topping. The appetizer was not so impressive, we got seated near the kitchen we got stuck listening to the waitresses and one of the cooks discuss rides at Disneyland and the pleasure of listening to Mexican polka music compete with the dining room music. I have been a shift manager at a food establishment. music coming from the kitchen is a big no no. Just make sure to get seated somewhere other than next to the kitchen.

We just had our 3^rd delivery of broaster chicken, and ²⁄₃ orders have been delivered incorrectly. We love that we can order something other than pizza delivered to our door when we don’t feel like cooking. The broaster chicken is good, and we love the passion bread that comes with the family meal. Which is what has come up missing, amongst other things, both times.
When we called tonight (we didn’t call before because we chalked it up to a fluke because the gal that took our order seemed very new and confused) to ask them to fix the mistake, and were met with indifference and ‘surprise?’ that we wanted them to send another driver out with the bread (and correct salad dressing). No apology, and a «you want us to bring the bread out to you TONIGHT?».
This just irritates me. I love shopping and spending locally, and I really want to include this restaurant as a welcome change for ordering in. As I have stated in other reviews, customer service is dead.

Came here 12÷14÷13 for lunch with my wife Carol. There was only one other couple dining. Our waitress Cassidy took our drink order and gave us ample time to look over the menu. We both decided on the broaster Chicken. I haven’t had broaster Chicken in years. It was delicious.
The chicken was marinated and coated in a golden brown, crispy-​crunchy coating. The chicken was heavenly. I am salivating now, just by trying to remember its taste.
Both combo’s came with braoster potato wedges. The potatoes were extremely hot, crispy,
Second of all, PRICING wise, they are CHEAP. Or should I say budget-​friendly.
FOOD: Chicken was fabulous. It was crispy, hot fresh, and tasty. SERVICE: Was spot on. Attentive and professional. PRICE: The price IS very reasonable. CONCLUSION: RETURN FACTOR 100%.

******************* What does my OVERALL rating mean? ********************
5 stars –Highly recommended. I would be willing to drive out of my way to this business. It is that good. This place represents their industry or cuisine very well!
4 stars — Highly Recommended. I would frequent this business.
3 stars — Not that good but not that bad. Just average. I wouldn’t mind going again.
2 stars — I would not recommend this establishment to friends or family.
1 stars — DO YOURSELF A FAVOR AND DO NOT patronize this business. I would RUN AWAY from this place and you should too! DON’T WAST YOUR HARD EARNED MONEY AT THIS ESTABLISH

Dropping these guys a star, because our last 2 visits for the Broaster chicken resulted in chicken that was too salty. We thought maybe it was a fluke — but last visit shows us that maybe its not. Chicken still gets 5 stars for crispiness though!
We’ll go back, but maybe we’ll branch out from the chicken. The Italian Beef sandwich was nice and tasty (and tender) — although I’m not sure I agree with the idea of a sesame-​seed bun for it.

I had dinner here on a Friday with a few friends. Food was ok, server was fine but annoying, atmosphere was about what you’d expect, kind of loud and a baseball team full of middle schoolers and their families arrived while we were eating.
Full disclosure: I did not try the pizza. I shared fettuccini alfredo with spinach and chicken and angle hair pasta with pesto and zuccini and also the garlic cheese bread to start. I was disappointed with the cheese bread but I was hungry enough not to care. I also snagged some of my friend’s fries and enjoyed them (although definitely not the best fries I’ve ever had). It did the job and we weren’t hungry by the time we left, but it wouldn’t be worth going back. My friends advised me to get pizza from Spinatos in the future.
I was going to give the place 2 stars, but one of my friends left his phone inside and the waiter ran outside after us to return it, so that server gets an extra star :)