Taco Bell

The girl taking the orders was rude. She rushed our order. We ordered one item and she told us our total and informed us the order was complete. She totally disregarded us after that. The young man at the first window was however very polite and added to our order with no rudeness. This Taco Bell would be great if they just fired the lady who lacks any knowledge of customer service.

People are really nice… Service is really slow. Tons of people in the drive through. Happening place. An obvious friend of the staff is disrupting the smooth flow of the establishment. Place is clean too. They did offer me a drink for the inconvenience of waiting so long so that’s a big plus.

Imbeciles — «forgot» half of my drive-​through order, and didn’t notice until I got home. No apologies or anything. This place sucks!!!

Always a long line inside and in drive thru. All of the workers are incompetent. The good workers they get always somehow don’t work there long (probably for good reason, they’re too good for the job). This place is terrible. My food order is never right. Never coming to this Taco Bell anymore. Tear it down and put in another Starbucks. Save us the trouble!

Have been going here for YEARS with no problem… Tonight was a nightmare! There were only two cars ahead of me in the drive-​through. It took me 10 minutes to get to the speaker where I could order. Then an additional 8 minutes to get to the first window to pay. When I mentioned this to the cashier she corrected me and said no it was only 7 minutes since I had ordered. She said that they were training a new person… At 6 PM on a Sunday night??? There were 4 or 5 cars behind me, by the way. OK that was all the good part of this visit.
Now onto the problem! When I got to the window, the clerked SNAPPED at me, «Hot or mild!?» I told her and I verified, «Two combo tostadas?» She snapped again and yelled back to cook, «Ugh, you wanted COMBO tostadas?» The cook confirmed. She looked over at the girl at the first window and ROLLED HER EYES! I’m still in shock.
I’ve read through other reviews and found them to be similar. Apparently corporate doesn’t read Unilocal,so I’m calling them tomorrow!

I love this, and all taco bells, they always get my order right, have new things, are friendly, and the food is bomb (even for fast food)
Nothing like 3 huge burritos for $ 4 instead of shriveled soggy burgers you get on other «dollar menu» items.

Avoid this Taco Bell at all cost. Do NOT give this place any business whatsoever. They have some of the worst customer service I’ve ever dealt with. There is one worker in particular his name is Sean. He is rude and doesn’t care about making the customer happy. Very unprofessional! I was going to spend a decent amount of money there by buying all my co workers food mind you I have 15 co workers. And thanks to Mr. Sean I didn’t spend one penny nor do I plan to ever again. I’ve been going to Taco Bell for many years now and I never have I got treated the way I did at this one. I guess home is where the heart is because at my local Taco Bell on 30^th St and Thomas I always get the best service. It’s a shame that the employees at this Bell location have no idea what they are doing. Even as I spoke to the manager he wasn’t of any help. He didn’t care to take care of the situation and ignored me. Its okay though I rather go give my business to Filibertos who serve actual Mexican food!

Horrible place, they charge for everything such a sauces. Not enough chicken on the quesadilla. DO NOT GO THERE!!! It’s a rip off

I have to agree, maybe new management… but order was 100% correct, man at window was very nice. Why would anyone keep going back for years, if it is so bad? I hope they get some more high stars to help their overall rating. We will definately be back.

This location must be under new management. I go more often then I should, my son loves the DLC Tacos, and every time we drive thru. The customer service is outstanding! They are so friendly and always make sure my order is correct, which it always is. I have not had a bad experience there aside from some of the questionable customers that show up. This is the only Taco Bell I love to go to.

First, I’ll admit I’m a die-​hard Taco Bell fan… but beyond that, I’ve always gotten great service from this location. They’re always nice to me in the drive-​thru and their service is usually quite fast. I recommend it all the time.

Drive thru order taker refused to change my drink size, said it only comes in large. Ummm, what??? In retaliation, when I was given my large drink the lid was not on all the way so it spilled all over my car. Every time I come here there is some problem, usually with the 2^nd window not the 1^st. Drive the few extra miles and go to the Taco Bell on Cave Creek and Bell.

So I pull into the drive through at 6:35PM 1 car in front of me finishes ordering and I pull up I order the guy barely understood me but he finally got my order. I get to the window and asked him to confirm the order and he said we already did so i politely let him know I had a hard time understanding him (he was white Zach I think) so he finally does then I ask him why the line is moving so slow. Mind you my daughter is sitting in the front seat he starts cusing and saying that he works with a bunch of Fing idiots and crap like that and I tell him that I didn’t appreciate his swearing and he’s like Oh F you got kids in the car he closes the window. I go to the next window and I get another girl and I make a comment on how long I have been in line and shes like well I don’t know hands me everything and walks away. I pull away from the drive through window at 6:50 PM Horrible service and most of the food was wrong order chicken gordita supreme got beef. Ordered soft tacco supreme not tomato all of them had tomato and they told me I had a huge order (5 soft taco supreme’s, 2 chx gord sup, and burr box meal) I hate going to this Taco bell always have horrible service.

We have NEVER had a togo order that has been correct from here. EVER
I am talking about 9 – 10 years worth…